Facilities: Very good, in Hainan all season, the room area is the largest in the city, all kinds of facilities are available
Hygienic: very clean
Environment: Very good
Service: The service is worth mentioning, very thoughtful, more than one o'clock in the morning, reflecting that the guests next door have been dragging the chairs, the TV is the loudest, and the people have been noisy. To be honest, the front desk on duty that day said that they knew that they would notify the guests, but they didn't have it until two o'clock in the morning. When changing rooms the next day, Again, the passengers next door are very energetic all night, want to change rooms, the girl in charge at the front desk, timely apologize and give a certain deal, very professional. To be honest, opening the door to do business is to meet various guests, each kind of guests is to be treated equally, because my complaint will be asked out in the middle of the night, it is completely impossible. As a guest, I also understand in my heart, but what the guest needs is the first apology and handling plan of the service staff. This shows the image of a hotel and the professionalism of the front-line staff. It extends to the circle of guests and relatives and friends who have customer complaints. Whether you will choose this brand, one person has little impact, but in the end, it will gather sand into towers. The girl in charge at the front desk is not old, but can respond quickly and very professional. I even continued to live. It is very powerful and the future can be expected. I hope that the leadership can see such excellent employees and cultivate an excellent front-line sales service. It is difficult.
All in all, I am very satisfied and will choose the whole season as always.