ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store)

ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store) Reviews

ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store)

7-D-1, 7 Commercial Street, Xingchuang 6th Road, Xinwu District, Wuxi, Jiangsu, ChinaView Hotel Details
ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store)
ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store)ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store)ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store)
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ZMAX HOTELS (Wuxi Singapore Industrial Park Airport Store) Guest Reviews

4.8/5
Excellent
1282 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1282)
Positive reviews(1267)
Reviews with photos/video(131)
Friendly front desk staff(253)
Awesome amenities(131)
Many amenities(100)
Delicious breakfast(47)
Well designed(29)
Close to airport(24)
Easy to call taxis(23)
Tasty coffee(15)
Negative reviews(15)
Guest User
Guestroom - Double Occupancy
Stayed in Jul 2024
Business travelers
5 review
3.0/5
Posted on Jul 25, 2024
Room was not closed upon checked in. I was explained that it is their practice that they left the room unlocked so as to keep the air conditioning running to cool the room for me (summer). However, I do not feel comfortable and requested a change of room. They obliged immediately and upgraded me to a slightly bigger room. Room was not well maintained. And I did not have a pleasant stay as I’ve expected 😔
Response from Property: Dear guest, first of all, I would like to express my sincerest apologies for not bringing you a good stay. At the same time, I also need to explain to you that the power supply of the room is human body induction, and the power will be automatically cut off when the door is closed. Due to the high temperature in summer, we will leave the door ajar after cleaning to ensure that the air conditioner is always running so that you will feel cooler when you enter the room. I am sorry that this time did not meet your expectations. If you come here next time, please give us a chance to express our apologies. I wish you a happy life and happiness every day.
Guest User
Guestroom - Double Occupancy
Stayed in Jul 2023
Solo travelers
2 review
3.7/5
Posted on Jul 30, 2023
The patience and service of the front staff Thank you. just in the room The smell of cigarettes was so strong that it was embarrassing. Thank you.
Response from Property: Dear guests, thank you for staying at ZMAX Manxi Hotel and giving us your real stay experience! We are very sorry for the bad stay experience you have. Xiao Z expresses his sincere apologies on behalf of all the staff. After receiving your feedback on the odor in the room, we have contacted the relevant staff for investigation and improvement as soon as possible. If you encounter any problems during your stay, you can call the front desk number "0" and we will handle it for you in time~ Xiao Z deeply regrets your experience during your stay and also thanks you for your feedback, so that we can find these problems in time and we will rectify them as soon as possible. Here, all the staff of the hotel once again sincerely say to you: I'm sorry! We value the opinions and various issues raised by every guest. And we are willing to promise to continuously improve the quality and standards in future services to provide guests with a more satisfactory stay experience.
Guest User
Featured Room - Double Occupancy (Double bed) (No window)
Stayed in Aug 2024
Solo travelers
17 review
4.0/5
Very Good
Posted on Aug 19, 2024
decent place to stay.
Edward
Featured Room - Double Occupancy (Double bed) (No window)
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Perfect stay
Guest User
Featured Room - Double Occupancy (Double bed) (No window)
Stayed in Apr 2023
Business travelers
4 review
4.0/5
Very Good
Posted on May 3, 2023
CHEAP AND BEST
Response from Property: Dear Guest! I am very happy to receive your recognition! Thank you for choosing ZMAX Manxi Hotel·Wuxi Xinpo Industrial Park Airport Branch Manxi Hotel·Wuxi Xinpo Industrial Park Airport Branch as your stay for this trip. We are honored to know that we can make your stay as satisfactory as possible! Thank you again for your support and recognition of us, and we sincerely look forward to sharing your stay experience with your friends. The zaoer family looks forward to your visit again! wish you a happy life!
Guest User
Guestroom - Double Occupancy
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The hotel service is very good and enthusiastic, the room is quiet and comfortable, and a small gift is given.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your satisfactory five-point praise! Providing high-quality services to guests has always been the philosophy of every zaoer. Seeing your recognition, zaoers are very happy. We will continue to work hard to let more customers experience our sincere service. Whether you are traveling for business or tourism, ZMAX HOTELS must be your best choice~
Guest User
Guestroom - Double Occupancy
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The room was clean and hygienic, the hotel staff were very friendly and provided free late check-out.
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Sincerely look forward to your visit again and wish you a happy life!
Buaichiputaoweidexiaoxiannv
Guestroom - Double Occupancy
Stayed in Oct 2024
Couples
35 review
4.8/5
Amazing
Posted on Oct 3, 2024
Overall it's pretty good, good reviews. The price during the National Day holiday is reasonable, the National Day price is 255, including breakfast, which is not a buffet, and there are two sets of packages to choose from, which is pretty good. The traffic is suitable for driving, parking is convenient, and the surrounding environment is... OK. Good reviews give small gifts, and the same evaluation is given without gifts.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - Double Occupancy
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room is nice and the decoration is very exquisite! The service is also in place, and the lobby is well decorated! The hotel is conveniently located and can reach various places in Wuxi in a short time via the expressway!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - Double Occupancy
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 6, 2024
I was on a business trip to Wuxi. The front desk of the hotel was very welcoming and provided directions. Check-in was quick and it was convenient to eat and shop around the hotel. It is worth mentioning that the hotel's breakfast is well-equipped, which is great!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Featured Room - Double Occupancy (Double bed) (No window)
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
I ordered takeout and a robot delivered it to me, which was very thoughtful! The front desk lady provided great service, was very enthusiastic and polite.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiao Z and leaving this review. Your satisfaction makes us extremely happy; your strong recommendation makes us feel honored. Your satisfaction gives Xiao Z the motivation to "go to the next level"! Looking forward to your stay again~ Xiao Z will definitely surprise you~ ZMAX Manxi Hotel Wuxi Singapore Industrial Park Airport Branch, which is good in all aspects, can win your love. We know that only with unremitting efforts can we do better. See you next time!
Anonymous User
Guestroom - Double Occupancy
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The service was very good. When checking in, I saw that I was with a child, and the front desk was very considerate and gave the child slippers and toothbrushes. The hotel room was large and very comfortable.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing zaoer and giving zaoer a five-point praise. I am very happy to see that you are so satisfied. Only those who have truly experienced staying here can have the most say. People who have been traveling should be the ones who have the most say about the hotel. It is a perfect presentation of the class representative, sincere and enthusiastic service and perfect humanized facilities and equipment, rich and delicious breakfast, and a warm living environment. The hotel provides free parking. Everything is for you to have a pleasant stay and have fun. Zaoer will continue to work hard to do better. There will definitely be better surprises for you when we meet next time. I look forward to meeting you again~
Guest User
Guestroom - Double Occupancy
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The hotel is very cost-effective. The hotel also has a laundry room with comprehensive facilities. The service attitude of the lady at the front desk is great, it's really good!
Original TextTranslated by Google
Response from Property: Hey! My friend, I am so touched to get your affirmation! ZMAX Manxi Hotel Wuxi Singapore Industrial Park Airport Branch is a hotel with spiritual attributes. It is not only a place to rest, but also a space to express a free attitude. We believe that customers are not only a group of people who exchange experience with money, but also a group of "young people" who are ambitious and restrained. We do not define ourselves by flashy appearance, nor do we limit them by age. We use "craft beer" as a bridge outside the room to give customers the most direct "attitude" experience, free brewing, brewing freedom, and various "ZAO" make the journey together more exciting! Looking forward to your next visit~
Fulai2000
Guestroom - Double Occupancy
Stayed in Sep 2024
Business travelers
165 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The room is clean and nice. The service is also good. Haha ...
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Sincerely look forward to your visit again and wish you a happy life!
Guest User
Guestroom - Double Occupancy
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 7, 2024
First time staying here! The service attitude is very good, the room is big and clean. There are many delicious restaurants nearby, and there is a China Resources Vanguard downstairs~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your satisfactory five-point praise! Providing high-quality services to guests has always been the philosophy of every zaoer. Seeing your recognition, zaoers are very happy. We will continue to work hard to let more customers experience our sincere service. Whether you are traveling for business or tourism, ZMAX HOTELS must be your best choice~