Platinum Hanjue Hotel Reviews
Platinum Hanjue Hotel
No. 18 West Sheng'an Road, Liangxi District, Wuxi, Jiangsu, 214000, ChinaView Hotel Details
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Platinum Hanjue Hotel Guest Reviews
4.7/5
Outstanding
1437 review
Verified reviewsLocation4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(1437)
Positive reviews(1376)
Reviews with photos/video(88)
Friendly front desk staff(86)
Classy environment(85)
Well decorated(52)
Many amenities(44)
Luxurious(33)
Perfect for business trips(28)
Nice bathtub(21)
Many dining options(13)
Negative reviews(61)
Guest User
Oxygen Bar Twin Room
Stayed in Dec 2024
Travel with friends
28 review
Outstanding
Posted on Dec 17, 2024
设施：ok
卫生：ok
环境：ok
服务：ok
Response from Property: 尊敬的賓客：感謝您光臨無錫白金漢爵大酒店，並在百忙之中給予點評。酒店自開業以來，深受廣大新老顧客的支持與厚愛。我們將以賓客反饋為指導，不斷的完善設施設備、提升更高的服務品質，以期回報您的厚愛。酒店全體員工真誠期待您的再次光臨，祝您工作順利，身體健康！
Guest User
Standard Single Room B
Stayed in Apr 2023
Business travelers
3 review
Outstanding
Posted on May 4, 2023
clean n nice hotel
Response from Property: 尊敬的賓客您好，感謝您對於酒店的認可，很榮幸能給您帶來滿意的體驗，竭誠歡迎您的下次光臨！
Anonymous User
Oxygen Bar Double Bed Room A
Stayed in Mar 2025
Business travelers
33 review
Outstanding
Posted on Mar 15, 2025
I didn't expect to be received by a customer service lady who looks like Dilraba Dilmurat. She gave me considerate service. Not only was she nice and friendly, but she also considerately upgraded me to a deluxe room. She is beautiful, has a sweet voice and good temperament. She is the first scenic spot in Wuxi [grin]. It was a very pleasant stay. Not only are the facilities here high-end, but the smart toilet and direct drinking water are also surprising. The guest rooms are very clean, much better than several other five-star hotels, and the key is that the price-performance ratio is very high. Later, when I checked out, I took a special look. The beautiful woman who served me was called Wu Xia. I'll remember you, the most considerate customer service lady. I will stay here again!
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Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Wuxi Buckingham Palace Hotel and leaving valuable comments after your stay. Since its opening, the hotel has been working hard to create the most comfortable accommodation environment for guests, and we will continue to improve our products and services so that every guest staying at Buckingham Palace can feel our "satisfaction plus surprise" attentive service. We need your continued support and encouragement on the road to future development of Buckingham Palace Hotel, and we sincerely look forward to your visit again!
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Guest User
Standard Room (2 Beds)
Stayed in Jan 2025
Family
33 review
Outstanding
Posted on Jan 9, 2025
Facilities: The facilities at the Buckingham Palace Hotel are really good and high-end. The decoration design is very grand and gives people a high-end feeling. I like the big bathtub in the room the most. It is very comfortable to take a bath today. The toilet is also automatic. Hygiene: It is always cleaned 🧹 Very clean. Environment: Very spacious, large space, very comfortable. Service: The service staff are very enthusiastic and have a good attitude.
Original TextTranslated by Google
6/19
Response from Property: Dear distinguished guest: Hello! Thank you very much for choosing to stay at Wuxi Platinum Hanjue Hotel and leaving your valuable comments. It is our honor to serve you. Your satisfaction and praise for our service is the greatest motivation to encourage every Hanjue employee. In the future work, we will definitely make persistent efforts to continuously improve the level in all aspects, so that you and every guest staying in Hanjue can feel at home. Sincerely hope that you will always accompany and support Hanjue on the road ahead, and wish you a happy life!
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Guest User
Oxygen Bar Double Bed Room A
Stayed in Feb 2025
Family
2 review
Outstanding
Posted on Feb 27, 2025
It is an old hotel in Wuxi. The rooms are high-end and classy. The toilets are all fully automatic. There is also a 24-hour restaurant on the first floor and a shopping mall opposite the hotel, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Wuxi Platinum Hanjue Hotel. Your affirmation of the hotel's services is the greatest motivation for our progress. As Hanjue employees, we are grateful and have been working hard to make guests feel the highest quality service when staying at Hanjue Hotel and create a warm "home" feeling for you. Platinum Hanjue warmly looks forward to your visit again.
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Guest User
Standard Room
Stayed in Jan 2025
Business travelers
4 review
Very Good
Posted on Feb 13, 2025
The price/performance ratio is high and it is very clean. The deposit was returned very quickly. The location is also suitable for Wuxi. It is only about ten yuan by taxi to the scenic spot. It is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your visit and satisfaction. All the hotel staff will continue to work hard and provide warm service as always. Welcome to Wuxi often when you have time. Wuxi Platinum Hanjue Hotel looks forward to becoming your "home away from home" in this beautiful city. Thank you again for your kindness and wish you good health and happiness!
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Suzhoulaoqu
Standard Room
Stayed in Jan 2025
Business travelers
64 review
Outstanding
Posted on Jan 14, 2025
The hotel is clean and hygienic, and the room has no odor. The room is large and the heating is powerful. Convenient transportation and easy travel. 24-hour restaurant, rich and delicious food. Free room upgrade, thank you very much.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Wuxi Platinum Hanjue Hotel. Your trust and satisfaction are the inexhaustible driving force for our continuous progress. All hotel staff will work harder to repay your kindness with better services and more convenient facilities. We sincerely look forward to your visit again and wish you good health and everything goes well!
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CZR2012
Oxygen Bar Double Bed Room A
Stayed in Jan 2025
Solo travelers
10 review
Outstanding
Posted on Jan 12, 2025
The overall feeling is good, but you need to go downstairs to pick up the takeaway yourself, there is no food delivery robot
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and comments. We will continue to work hard to improve the software and hardware services so that you and every guest staying at Hanjue can feel at home. I sincerely hope that you will always accompany and support us on the road ahead!
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Qingqing
Oxygen Bar Twin Room
Stayed in Dec 2024
Family
3 review
Outstanding
Posted on Jan 1, 2025
As always, the environment is great. The big bathtub is my favorite. There is a 24-hour restaurant. The food is delicious. I stayed at the hotel on December 31st for New Year's Eve. It was perfect! The table under the TV is a turntable, so you can enjoy it while taking a bath.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your visit and comments. We will continue to work hard to build the Buckingham brand and serve every guest attentively. We sincerely look forward to your visit again and wish you good health and a happy family!
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Guest User
Oxygen Bar Twin Room
Stayed in Dec 2024
Family
2 review
Outstanding
Posted on Dec 31, 2024
The room is spacious and comfortable, with new facilities and complete equipment. There is a round bathtub for bathing and a shower room for choice. The toilet has flushing functions and the toilet seat is heated. Mobile phone charging and other equipment are fully prepared.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your patronage. All the staff of the hotel will continue to work hard to repay your support and love with more complete facilities and more thoughtful services. Sincerely look forward to your visit again. I wish you good health and smooth work!
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Guest User
Budget Deluxe Twin Room B
Stayed in Dec 2024
Family
5 review
Outstanding
Posted on Dec 18, 2024
Hygiene: The room is large, the facilities are quite luxurious, the air is good, the hygiene is also good, the hotel staff are also very enthusiastic, the hotel has many people staying, and it is very popular. I will come again next time and I am not afraid to stay here
Original TextTranslated by Google
Response from Property: 尊敬的賓客：感謝您的光臨和滿意，酒店全體員工將繼續努力，一如既往的熱誠服務。歡迎您有時間常來無錫，無錫白金漢爵大酒店期待成為您在這座美麗城市的“家外之家”，再次感謝您的厚愛，祝您身體健康，心情愉快！
AilvxingdeJCX
Oxygen Bar Twin Room
Stayed in Nov 2024
Family
17 review
Outstanding
Posted on Nov 14, 2024
I booked an oxygen bar room. Although there is no window, there is no odor at all and it is not stuffy. The room is super big, the decoration is super luxurious, and the facilities are well maintained. It is still worthy of the quality of a five-star hotel!
However, there are many things in the room that require extra charges. The charge mark is too small, so it is easy for people to think that they are free and use them. For example, only 2 bottles of mineral water are free, and the rest are charged. The bath salts next to the bathtub are also charged. But after all, it is a five-star hotel, and the room price is not too high, so some charges are understandable!
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Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Wuxi Platinum Hanjue Hotel and giving us your comments! The room rate of this hotel is pure room rate, which does not include breakfast, parking and other services. We hope you will understand that we give the best discount to our guests. For the convenience of guests, the room is equipped with a mini bar, which is clearly marked and charged on demand. Your valuable comments are very important to us. Thank you again for your comments and look forward to your stay again. Thank you!
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Guest User
Standard Room
Stayed in Oct 2024
Business travelers
6 review
Outstanding
Posted on Oct 30, 2024
The room is big, the service is great, free upgrade, late check-out, first time staying, it feels great👍🏿👍🏿👍🏿
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your visit and satisfaction. All the staff of the hotel will continue to work hard and provide warm service as always. Welcome to Wuxi often when you have time. Wuxi Platinum Hanjue Hotel looks forward to becoming your "home away from home" in this beautiful city. Thank you again for your kindness and wish you good health and happiness!
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Anonymous User
Standard Single Room D
Stayed in Oct 2024
Family
22 review
Outstanding
Posted on Oct 4, 2024
The room is relatively large, clean, odorless, fully equipped, quiet, and has good service. The bedding is also very comfortable to sleep on. The location of the hotel is also very good.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Wuxi Platinum Hanjue Hotel. Your trust and satisfaction are the inexhaustible driving force for our continuous progress. All hotel staff will work harder to repay your kindness with better services and more convenient facilities. We sincerely look forward to your visit again and wish you good health and everything goes well!
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Sashe S
Standard Room
Stayed in Mar 2025
Business travelers
2 review
Outstanding
Posted on Mar 21, 2025
The hotel is simply excellent, the breakfast is varied.
The room is gorgeous. I have already been there for the second time and will come again!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your visit and satisfaction. All the hotel staff will continue to work hard and provide warm service as always. Welcome to Wuxi often when you have time. Wuxi Platinum Hanjue Hotel looks forward to becoming your "home away from home" in this beautiful city. Thank you again for your kindness and wish you good health and happiness!
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