To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(861)
Positive reviews(828)
Reviews with photos/video(317)
Delicious breakfast(235)
Large rooms(64)
Convenient parking(63)
Friendly front desk staff(51)
Close to scenic area(47)
Perfect for kids(16)
Has rooms for families(13)
Negative reviews(33)
Sean
Light Luxury Queen Room
Stayed in Aug 2024
Couples
4 review
4.5/5
Great
Posted on Sep 14, 2024
Overall a great stay! It is a little lacking in terms of cleanliness as the room toilet and bathroom has a weird smell when we entered. Other than that, the room cleanliness is good!
Lingtze
Elegant Twin Room
Stayed in Jun 2024
Family
36 review
3.7/5
Posted on Jul 25, 2024
Bathroom is too small and overall hotel cleanliness needs attention. The food of breakfast lots of variety but need attention to make sure the cleanliness of the utensils and food arrangements.
Guest User
Premier Family Suite
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jul 3, 2024
Breakfast with excellent varieties , room is clean. Only set back is the WiFi provided is totally out!
Guest User
Deluxe Parent-child Room
Stayed in Mar 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Apr 18, 2024
Value for money.
Anonymous User
Boutique 2-bed Room
Stayed in Aug 2024
Family
14 review
3.5/5
Posted on Sep 15, 2024
We were on vacation at Chaka Salt Lake. The altitude was a bit high and I couldn't sleep at night because of the high altitude. The climate was too dry. I hope it can be equipped with a humidifier, which would be better.
Original TextTranslated by Google
Response from Property: Hello, thank you for your feedback. What equipment is needed in the hotel? Call 6666. Humidifiers can be equipped. However, turning the humidifier high can easily cause smoke alarms in the room, so we only configure it when guests need it and will remind guests to adjust it. If you go to a small stall and no one answers the call at 6666 in the middle of the night, you can also call the 24-hour manager on duty according to the card on the phone table.
Guest User
Light Luxury Queen Room
Stayed in Aug 2024
Solo travelers
80 review
5.0/5
Outstanding
Posted on Sep 16, 2024
A very recommended hotel. The location is very convenient. It is close to the scenic spot. Parking is convenient. The room is spacious and hygienic. The service is attentive and warm. The breakfast is rich and exquisite. It also has salmon sashimi, hand-ground coffee, etc. It is absolutely not available in this hotel in the morning. Mineral water Unlimited supply, and hot milk tea was given to us when we checked out. It is truly the best hotel I have ever stayed in in Qinghai!
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Janejianni
Elegant Twin Room
Stayed in Aug 2024
Couples
35 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The room was clean and comfortable, and the bedding was dry and comfortable. As soon as I entered the room, I was given two cups of soup, which was hot and heart-warming, as well as snacks. It was really thoughtful. The breakfast was rich, and freshly ground coffee and local salmon sashimi were provided. It was very fresh and delicious. When we left the hotel, the front desk also prepared souvenirs, which was a bit touched! The hardware of this hotel is not the best, but the software is. Highly recommended!
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Guest User
Boutique 2-bed Room
Stayed in Jun 2024
Business travelers
8 review
2.2/5
Posted on Jul 21, 2024
I originally had a tolerant attitude towards the quality of the hotel in Chaka, but I was really angry and gave a negative review for the first time. The sanitary conditions of the hotel are indeed very average. After checking in, I found that the bathroom smelled like urine in a public toilet, and there were cigarette butts, hair and some dirt in the shower room that had not been cleaned; one room had an obvious smell of oil smoke (it was later replaced in time) room, which deserves praise). On the night of check-in, I noticed the smell of smoke in the corridor, and later found someone smoking in the elevator room. I went to the front desk at around 11 p.m. to report, and was told by a man that smoking was allowed and that the country’s anti-smoking regulations in public places were not valid for the hotel and the autonomous prefecture where it was located. Later, I found that there were no-smoking notices written on the elevators on each floor, and when I went to the front desk again, I was told The same man told him that the hotel could at most advise, but not prohibit, and expressed dissatisfaction with his words and deeds of inaction (for example, saying that he was using strong words). What is very annoying is that there were two knocks on the room (presumably by the same man) at around 12 o'clock in the morning and 7:18 the next morning. In the morning, he was woken up from his sleep. He was unable to wake up later and affected his long-distance driving. status. It seems that the man tracked us down to the room after checking the surveillance camera (if we didn’t check the surveillance camera, we wouldn’t be able to pinpoint which room we were in), and harassed us on the pretense that there was a smoke alarm in the room and asked if we smoked, which made us question the safety of the hotel. Therefore, we do not recommend everyone to stay in this hotel. I was given a special breakfast when I checked in, and I was given some souvenirs when I left. These are also worthy of praise.
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Guest User
Light Luxury Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The hotel environment is comfortable, the room is spacious and clean, the breakfast is rich, there are free dried fruits and chicken soup, there are also small gifts when you leave the hotel, and parking is also convenient. Very good.
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Guest User
Elegant Twin Room
Stayed in Apr 2024
Family
24 review
5.0/5
Outstanding
Posted on May 8, 2024
The hotel is easy to find, with a spacious parking lot, which is convenient for self-driving. The suite was upgraded to a spacious and comfortable one, with an oxygen machine to relieve altitude sickness. The fruit danpi was delicious, and chicken soup was delivered for supper. There was Bobo chicken for breakfast, which I didn't expect Chaka to have 🤪. Overall, it is worth recommending!
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Guest User
Light Luxury Queen Room
Stayed in Apr 2024
Travel with friends
2 review
0.5/5
Posted on May 8, 2024
Very very very very very very very bad, there are huge cigarette butts in the shower room, and it looks like they have been there for several days, which means that they don't clean every day! ! !
I went to the front desk to tell them about this, and they asked me why I didn't tell them the night before! Good man, I didn't see it the day before and I was wrong???
I took the photo to the front desk, a girl and a fat man in a suit, neither of them talked much, just said sorry and that was it
The remote control was covered with dirt, and you couldn't just use your hands! !
It claims to be a four-star hotel, but it is completely unequipped, there is no hand soap, no conditioner, bath towels, towels and toilets are in a small cubicle, and the air is directly polluted after flushing the toilet. Think about it again, if there are people living in front of you, they didn't use towels and bath towels but only used the toilet, then the smell on the bath towels, tut tut tut
This store has very high reviews, and I seriously suspect that they are fake. Drinks are given for good reviews, because we can't have good reviews, so nothing is given,
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Guest User
Elegant Twin Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 3, 2024
It can be seen that the hotel is very user-friendly. There are many snacks and fruits in the room, as well as wolfberry juice. The hygiene is good, and the sleep is comfortable. I slept until dawn! Very good hotel, the details are very touching, five points praise!
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kevin_lee
Elegant Twin Room
Stayed in Apr 2024
Family
14 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel has good sanitary conditions, good service attitude and good breakfast. This time I felt very warm and it is a recommended hotel.
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Guest User
Elegant Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is quiet, clean and tidy, and the comfort is super good. There is also a gym, which is really suitable for me as a fitness enthusiast. The price is also very affordable. They also sent us chicken soup in the evening. The room service and front desk reception are really thoughtful. It is a very good hotel.
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Guest User
Elegant Twin Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 3, 2024
The front desk staff is nice and patient. The breakfast is good and the rooms are clean and tidy. The chicken soup for supper is so delicious. The gym facilities are simple and practical, and there is even Bobo chicken for breakfast. This hotel on the Qinghai-Gansu loop is very good!