Vienna International Hotel (Wuhan Jiefang Avenue Tongji Medical College) Guest Reviews
4.6/5
Very Good
3603 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3603)
Positive reviews(3464)
Reviews with photos/video(586)
Classy environment(327)
Friendly front desk staff(284)
Large rooms(277)
Easy to get around(262)
Delicious breakfast(161)
Convenient parking(127)
Perfect for business trips(66)
Stayed multiple times(45)
Negative reviews(139)
N84
Standard Double Room
Stayed in Sep 2024
Couples
13 review
4.2/5
Very Good
Posted on Sep 17, 2024
Happy with the hotel, most importantly it was clean and the service was good
Response from Property: 親愛的客人,您好!感謝您的肯定,您喜歡就給個5分唄!5分是小維永遠的追求,小維心裏苦,小維不説,小維哭倒在牆角!很高興您選擇入住維也納國際酒店(武漢解放大道同濟醫學院店),看到您對於本次入住的滿意評價我們非常開心!酒店地處武廣商圈,有着都市的熱鬧和便利,酒店自助早餐品種豐盛,美味可口,還有特製的路早提供哦!家是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,我們一直希望能用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家。
Guest User
Standard Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Front desk service was exceptional. I found out the bathroom didn’t work properly when I checked in, they immediately changed the room for me. On the day after I checked out and was on the train to another city, I realized that I accidentally left my two cellphone chargers in the hotel room. I called the front desk. They located the chargers right away and sent them to me via expedited express delivery before I left China. I am very appreciative and impressed about theirs efficiency and great customer services. In addition, the hotel offers very good free breakfast with varieties and bottled water daily to give a good start of the day. The hotel location is also great and very convenient as well. I’d love to come back to stay in this hotel again.
Response from Property: 【簡約歐範裝修風格,五感藝術沉浸體驗,周到服務,人為關懷】尊敬的賓客您好,很高興您選擇入住維也納國際酒店(武漢解放大道同濟醫學院店),看到您對於本次入住的滿意評價我們非常開心!酒店地處武廣商圈,有着都市的熱鬧和便利,酒店自助早餐品種豐盛,美味可口,還有特製的路早提供哦!家是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,我們一直希望能用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Heleni_Muller
Standard Double Room
Stayed in Apr 2023
Travel with friends
11 review
3.7/5
Posted on Apr 5, 2023
The service was very good and helpful but they do not speak English so you will have to know some basic Chinese or use a translation app. There are a lot of things to do around the area but for most of the tourist attractions, you will have to take a 30-minute Didi. The bed was clean and so was most of the room. The carpets were not so clean and I stepped on something sharp that was not very nice.
The breakfast was good but definitely more catered for Chinese people. I however did enjoy it.
Response from Property: Sorry for giving you an unsatisfactory experience,We apologize for any inconvenience caused by the recent renovation and upgrading of our hotel。Regarding your question about using a translation app for communication,In the later stage, we will strengthen training for each employee。At the same time, our hotel also has a dedicated hotel service butler to follow up on the service. If you have any problems, you can let us know and we will solve them for you as soon as possible. Thank you for your feedback。Looking forward to your next visit very much!
Guest User
Standard Double Room
Stayed in Sep 2023
Travel with friends
1 review
3.7/5
Posted on Sep 19, 2023
A decent and clean place. Value for money. Surprisingly the breakfast is very good(Chinese style)
Response from Property: Hello, dear guest! Thank you for your affirmation. If you like it, please give it 5 points! 5 points is Xiaowei's eternal pursuit. Xiaowei feels bitter. Xiaowei doesn't say anything, but Xiaowei falls in the corner crying! We are very glad that you chose to stay at Vienna International Hotel (Wuhan Jiefang Avenue Tongji Medical College Branch). We are very happy to see your satisfactory comments about your stay! The hotel is located in the Wuguang business district, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious, and there is also a specially made breakfast! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. We always hope to use our thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next visit home!
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 13, 2024
very good
Response from Property: 【歐範經典藝術與現代生活美學融合,經典格調,藝術品味】尊敬的賓客您好,維也納酒店從嗅覺、聽覺、視覺、觸覺上,打造屬於維也納國際的無感合一的沉浸式體驗。我們用真材實料去創造,我們用真心誠意去服務,我們用盡全力去塑造高品質,期望能在漫長的旅途中褪去您的疲倦,在沉重的生活中減輕您的負擔。感謝您的好評,維也納國際酒店期待着與您的再次相遇。
Guest User
Standard Double Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 22, 2023
设施:ok
卫生:ok
服务:ok
Response from Property: [Close to Tongji Hospital] [Butler Service] [Free Parking] [Convenient Transportation] [Zero Stop Service] [Breakfast Service] [Self-Service Free Laundry, Micro Kitchen] [Banquet Facilities] Thank you very much for your praise for us, Thank you for meeting us this time, and we look forward to meeting you again. Xiaowei secretly tells you that parking in the underground parking lot is free during your stay. You can add our housekeeper WeChat and borrow hundreds of housekeeping items for free. The hotel provides free disposable razors, disposable toilet mats, and disposable noise-proof earplugs. Disposable sewing kits, disposable care packages, free luggage storage and more. We met in the most beautiful years; we met and are willing to provide you with the best service and quality; we are separated, but we are looking forward to meeting again next time. Xiaowei is looking forward to meeting you again.
Guest User
Standard Room (2 Beds)
Stayed in May 2024
Travel with friends
7 review
0.5/5
Posted on May 21, 2024
Hidden consumption in the hotel. As soon as I arrived at the hotel, I was told that the room was noisy and asked if I needed to pay extra to upgrade the room. The sheets in the upgraded room were dirty, the air conditioner was noisy, the shower head had barbs, and the room facilities were old. I would not recommend staying there. Secondly, Tian decisively checked out and stayed at Atour next door.
Original TextTranslated by Google
Response from Property: Hello, dear guest! We are very sorry for the unpleasant experience. Our hotel is located in the downtown area of Wuhan. There are many businesses around the hotel. The lowest guest room floor is the 6th floor. Therefore, we will recommend rooms with better experience to customers who book this type of room. We are very sorry that you did not have a good experience. The product style of our hotel is the third generation of Vienna style, but our quality maintenance requires daily investment in maintenance. By the end of 2023, we have invested more than 1 million in upgrading the air conditioner. You can take a look at the praise our customers have given us this year. evaluate. We are currently including the shower problem in our daily inspection work. If there is any problem during the inspection, we will take the initiative to replace it as soon as possible. Looking at the photos you took, the scratches on the shower head do not match this. I hope you can contact us and we will take the next step. We are willing to bear your losses and we are very sorry for the inconvenience caused to you. For bedding washing partners, we choose the best washing company in Wuhan. We have very strict procedures for washing and quality. Atour and us are different types of brands. Our branch has always been the hotel with the best and largest traffic in the same business district. Thank you for providing us with your valuable opinions. We also hope that you will come again next time to experience it and give us a chance to make corrections.
Guest User
Standard Room (2 Beds)
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 14, 2024
Vienna's quality is the same no matter where you go. The front desk lady is very enthusiastic and the service is thoughtful. Every time I choose Vienna, the main reason is cleanliness and safety. This store environment is worth recommending. The location is very good, the transportation is convenient, and it is difficult to park for free. The breakfast variety is rich. The sauce of hot dry noodles is good.
Original TextTranslated by Google
Response from Property: [European classic art and modern life aesthetics fusion, classic style, artistic taste] Dear guests, Hello, Vienna Hotel creates an immersive experience of Vienna International from the sense of smell, hearing, vision and touch. We use real materials to create, we use sincerity to serve, and we do our best to create high quality, hoping to remove your fatigue during the long journey and reduce your burden in the heavy life. Thank you for your praise, Vienna International Hotel looks forward to meeting you again.
Guest User
Standard Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
1. Environment: Excellent location, convenient transportation, well connected
2. Service: Warm, thoughtful, considerate and gentle
3. Hygiene: Clean and bright, items are arranged in an orderly manner
4. Decoration: Retro, business style
A suggestion: Sound insulation is a little lacking
Original TextTranslated by Google
Response from Property: 【Adhere to the core of deep sleep and bring the ultimate comfort to the body and mind. 】 Dear guests, thank you for choosing to stay at Vienna Hotel Jiefang Avenue. We are glad that you are satisfied during your stay. Providing guests with warm, fast and friendly service is our pursuit. Adhere to the core of deep sleep and take "new business travel, deep sleep" as the core brand value. We strive to ensure that every guest can enjoy a warm experience during their stay. We sincerely look forward to your next stay.
Guest User
Standard Double Room
Stayed in May 2024
Couples
15 review
5.0/5
Outstanding
Posted on May 6, 2024
The location of this store is indeed very convenient, and the surrounding environment is also very comfortable. The service staff is very warm and thoughtful, and the hygiene is also very good. The whole store looks very neat and clean. In general, the service and hygiene of this store are very good, and it is a good store worth recommending.
Original TextTranslated by Google
Response from Property: 【Classic European art and modern life aesthetics fusion, classic style, artistic taste】Dear guests, Vienna Hotel creates an immersive experience of seamless integration of smell, hearing, vision and touch belonging to Vienna International. We use real materials to create, we use sincerity to serve, and we do our best to create high quality, hoping to remove your fatigue during the long journey and reduce your burden in the heavy life. Thank you for your praise, Vienna International Hotel looks forward to meeting you again.
Anonymous User
Standard Double Room
Stayed in May 2024
Family
3 review
4.2/5
Very Good
Posted on May 5, 2024
The hotel environment is good, the decoration is OK, the key is that the front desk staff is super good, very enthusiastic and very good! It is convenient to travel nearby, close to K11 and Tongji Hospital. It is not far from the pedestrian street snack street, it is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your affirmation. If you like it, please give it 5 points! 5 points is Xiaowei's eternal pursuit. Xiaowei is in pain, Xiaowei doesn't say it, Xiaowei cries in the corner! We are very happy that you chose to stay at Vienna International Hotel (Tongji Medical College, Jiefang Avenue, Wuhan). We are very happy to see your satisfactory evaluation of this stay! The hotel is located in the Wuguang business district, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious, and there are special road breakfasts! Home is a sheltered harbor, a warm nest, and a warm corner of the body and mind. Home is home with love. We have always hoped to use our caring and warm heart to become the home away from home in your heart, and look forward to your next return home.
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
5 review
4.5/5
Great
Posted on May 8, 2024
I am very satisfied with the room. The lady at the front desk chose a room for me that is very quiet and not noisy. The room also has no smell of smoke, which is good! The space is also large and not crowded, and it is quite comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your affirmation. If you like it, please give it 5 points! 5 points is Xiaowei's eternal pursuit. Xiaowei is in pain, Xiaowei doesn't say it, Xiaowei cries in the corner! We are very happy that you chose to stay at Vienna International Hotel (Tongji Medical College, Jiefang Avenue, Wuhan). We are very happy to see your satisfactory evaluation of this stay! The hotel is located in the Wuguang business district, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious, and there are special road breakfasts! Home is a sheltered harbor, a warm nest, and a warm corner of the body and mind. Home is home with love. We have always hoped to use our caring and warm heart to become the home away from home in your heart, and look forward to your next return home.
Guest User
Standard Room (2 Beds)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 5, 2024
I am very grateful for this accommodation experience. The hotel environment is very good, the decoration is exquisite, the room is spacious and comfortable, and the facilities are complete. The attitude of the service staff is also very good, very warm and thoughtful, and provided us with a lot of help and suggestions.
The hotel's breakfast is very rich and tastes very good. I like it very much. The location of the hotel is also very convenient. There are many restaurants and shopping centers around, and the transportation is also convenient.
Original TextTranslated by Google
Response from Property: [The floor-to-ceiling bay window allows you to overlook the city night view, and Vienna Hotel takes you to experience the prosperity of the downtown area] Dear guests, thank you for meeting us this time, and look forward to meeting you again. Xiaowei secretly tells you that the underground parking lot is free during your stay. You can add our housekeeper WeChat, and hundreds of housekeeper items are free to borrow. The hotel provides free disposable razors, disposable toilet mats, disposable noise-proof earplugs, disposable sewing kits, disposable care kits, free luggage storage, etc. We met, indeed in the most beautiful years; we met, and we are willing to provide you with the best service and quality; we parted, but we look forward to meeting you again together. Xiaowei looks forward to meeting you again~ Thank you for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
I was impressed by the excellent service and facilities of this hotel. First of all, the location of the hotel is very convenient, surrounded by many food stores and shopping malls, which is very suitable for tourists. The room is very comfortable, the bed and bathroom are very clean and tidy, giving people a homely feeling. The hotel staff is very friendly and enthusiastic, and always able to solve our needs and problems in a timely manner.
Original TextTranslated by Google
Response from Property: [Like the morning dew, like the light mist in the mountains, Vienna brings you the warmth of home] Dear guests, Xiaowei has always adhered to his original intention. He treats every guest as a family member and sincerely provides high-quality services to every guest. Since you like Xiaowei so much, please come often. Thank you again for your support. Vienna International Hotel looks forward to meeting you again.
Guest User
Standard Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Good location, convenient transportation, convenient to go anywhere. This store also has a lot of warm service, which makes people feel warm, and the service attitude of the staff is also very good, which makes people feel very comfortable. The hygiene is also very good, and the environment is clean. In general, it is worth recommending to everyone.
Original TextTranslated by Google
Response from Property: [Like the morning dew, like the light mist in the mountains, Vienna brings you the warmth of home] Dear guests, Xiaowei has always adhered to his original intention. He treats every guest as a family member and sincerely provides high-quality services to every guest. Since you like Xiaowei so much, please come often. Thank you again for your support. Vienna International Hotel looks forward to meeting you again.