Uhome Hotel (Wuhan Houhu Avenue Xingye Road Subway Station Branch) Reviews
Uhome Hotel (Wuhan Houhu Avenue Xingye Road Subway Station Branch)
Floor 1, Section B, Dongfang Plaza, Intersection of Xingye Road and Houhu 5th Road, Jiang'an District, Wuhan, Hubei, ChinaView Hotel Details
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Uhome Hotel (Wuhan Houhu Avenue Xingye Road Subway Station Branch) Guest Reviews
4.6/5
Very Good
343 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(343)
Positive reviews(336)
Reviews with photos/video(116)
Classy environment(43)
Large rooms(22)
Awesome amenities(18)
Easy to get around(12)
Many amenities(10)
Friendly front desk staff(9)
Stayed multiple times(6)
Close to metro(6)
Negative reviews(7)
Potato Monty
Youju Special Offer Room
Stayed in Jul 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 11, 2023
I enjoyed my stay. The projector available in the room is nice for watching movies and definitely enhances the experience. The room is also clean and provides shower shoes so you don't need to walk barefoot to have a shower. Overall very nice for the price.
Response from Property: Dear guest, thank you for your encouragement and recommendation of Youju Hotel! Gold and silver medals are not as good as your praise, and gold cups and silver cups are not as good as your reputation. We will not disappoint you! Xiaoyou looks forward to your next visit! Wishing you all the best!
EmilieGrace
Nordic Style Double Occupancy Room
Stayed in Mar 2023
Travel with friends
17 review
5.0/5
Outstanding
Posted on May 3, 2023
Great place to stay for a few days while visiting friends! Everyone at the front desk was super helpful!
GeeGee
Youju Special Offer Room
Stayed in Dec 2022
Travel with friends
6 review
3.7/5
Posted on Jan 2, 2023
A nice place but a little more improvement on the bathroom cleanliness , there was hair strands on the bathroom walls but the room itself was quite nice
Response from Property: Dear guests! Thank you very much for choosing to stay in our branch and sharing your stay experience! Thank you for your valuable comments. We have reported your questions to the relevant departments. It is the responsibility of all staff of the branch to provide warm and considerate service for every guest in the hotel. We sincerely look forward to your coming again!
Loloinchina
Youju Special Offer Room
Stayed in Feb 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Feb 9, 2023
Good room
Guest User
Youju Special Offer Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 4, 2024
The facilities are complete, the hygiene is very good, the service attitude is also very good, very good, the experience is very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our Youju Hotel. Youju Hotel (Wuhan Houhu Avenue Oriental Plaza Branch) is located at the intersection of the bustling Houhu 5th Road and Xingye Road. There are convenience stores and breakfast shops outside the door. The transportation is convenient. There is a bus stop outside the door. It takes 5 minutes to walk to Xingye Road Subway Station. The hotel has 58 rooms. The king-size bed room is equipped with a sofa coffee table. Each room covers an area of 47 square meters. The standard room has two 1.5-meter beds, which is an advantage! Each room provides high-definition large-screen projection, free tea and beverages, and aviation slippers. Youju Hotel looks forward to your visit again!
Guest User
Continental Style Queen Room
Stayed in Oct 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Nov 1, 2024
The room is spacious and the lighting is very good. It was also very clean. I went there at 7:30 in the morning and could check in, which was very convenient. I must praise this!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to serve you more
And You.💋
Youju Special Offer Room
Stayed in Apr 2024
Couples
19 review
0.5/5
Posted on Apr 26, 2024
Because the air conditioner in the room was leaking, the bag on the table below the air conditioner and the electronic equipment inside were all soaked in water (the bag was dripping with water when I picked it up). I contacted the front desk immediately to deal with it, but they didn't come up. After more than ten minutes, I made a second call and they finally came up to deal with it. First, they said they would help change rooms and took away the electronic equipment that was soaked in water and used the front desk hair dryer to blow it out to see if it could be fixed. They said they could. Then they explained the situation to the platform and went out to play. In the meantime, the platform contacted me and said that if there was no problem with the equipment, the hotel would waive the first night's room fee. We agreed, provided that there was no problem with the equipment (emphasis added). However, after we returned to the hotel, the front desk staff told me that the equipment was still not fixed, and they wondered, "Isn't the problem solved?" The front desk contacted the manager and said that they could go and fix it for me. I just bought the machine a month ago (there are screenshots of the order). Do I have to take it to an unknown store to disassemble and repair it? I cannot accept this. I can only accept equal compensation or go to the original manufacturer for after-sales repair. Later, I complained to the platform again and the platform helped solve the problem. After the problem occurred, I did not feel the hotel's communication attitude throughout the whole process. Instead, the handling was delayed again and again. Friends who are not very lucky are not recommended to come here. If you encounter the same thing, it will be really bad. All the above events have photos, video and call records saved. If there is anything untrue, you can come to verify it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Regarding the problem of air conditioning leakage, you said that the air conditioning leakage caused your bags and electronic devices to be soaked in water. Please sincerely forgive Xiaoyou for not being able to understand this situation. The air conditioning leakage was not intentional, it was natural and uncontrollable. When you reported this problem, we actively dealt with you as soon as possible. No matter what the cause is, we promise to repair the damaged items for you, and also promise to refund your first night's room fee as compensation. You apply to cancel the next 2 nights. The order was originally non-cancellable. We also agree to breach the contract and help you cancel for free. We will bear all the losses. We have done everything we can. Even so, you are still not satisfied and give us a bad review. Xiaoyou is very distressed. Please forgive Xiaoyou for not being able to meet your needs!
LJIN064
Youju Special Offer Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
It is definitely worth the money in every aspect. The sister at the front desk is also very nice and provides thoughtful service. The projection is very good and not stuck. The hygiene is also good and the sound insulation is also good.
Original TextTranslated by Google
Response from Property: Meeting the right person at the right time is a fairy tale, meeting the right person at the wrong time is youth, and meeting the right hotel at the right time is the story of Xiaoyou and you. We will continue to work hard to provide you with better services. All Xiaoyou people wish you a happy life! Looking forward to seeing you again!
Guest User
Continental Style Queen Room
Stayed in Mar 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The overall environment of the hotel is very good, the rooms are spacious and bright with good lighting, and the service is also good and worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our Youju Hotel. Youju Hotel (Wuhan Houhu Avenue Oriental Plaza Branch) is located at the intersection of the bustling Houhu 5th Road and Xingye Road. There are convenience stores and breakfast shops outside the door. The transportation is convenient. There is a bus stop outside the door. It takes 5 minutes to walk to Xingye Road Subway Station. The hotel has 58 rooms. The king-size bed room is equipped with a sofa coffee table. Each room covers an area of 47 square meters. The standard room has two 1.5-meter beds, which is an advantage! Each room provides high-definition large-screen projection, free tea and beverages, and aviation slippers. Youju Hotel looks forward to your visit again!
Guest User
Youju Special Offer Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The service is very good, the environment is also very good, the subway is not far away, parking is free, I stay here every time! There is also a projection, suitable for couples! Highly recommended! Really good!
Original TextTranslated by Google
Response from Property: Meeting the right person at the right time is a fairy tale, meeting the right person at the wrong time is youth, and meeting the right hotel at the right time is the story of Xiaoyou and you. We will continue to work hard to provide you with better services. All Xiaoyou people wish you a happy life! Looking forward to seeing you again!
Anonymous User
Youju Special Offer Room
Stayed in Dec 2023
Other
91 review
5.0/5
Outstanding
Posted on Dec 7, 2023
Clean and sanitary, good location, I stay here often, there are many delicious restaurants around, you can order anything for takeout, the room is comfortable and sanitary, the service staff is very enthusiastic and happy to provide all kinds of help.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more services for you.
Guest User
Nordic Style Double Occupancy Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The room is very good and clean. There are many delicious restaurants nearby. Parking is convenient. The waiters are warm and thoughtful!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more services for you.
Fushunlaowang
Nordic Style Double Occupancy Room
Stayed in Apr 2024
Family
76 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel environment is good, there is the aroma of Luckin Coffee in the lobby on the first floor, the room is clean and not damp, there are some restaurants and supermarkets not far away, and there is an underground parking lot for parking.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our Youju Hotel. Youju Hotel (Wuhan Houhu Avenue Oriental Plaza Branch) is located at the intersection of the bustling Houhu 5th Road and Xingye Road. There are convenience stores and breakfast shops outside the door. The transportation is convenient. There is a bus stop outside the door. It takes 5 minutes to walk to Xingye Road Subway Station. The hotel has 58 rooms. The king-size bed room is equipped with a sofa coffee table. Each room covers an area of 47 square meters. The standard room has two 1.5-meter beds, which is an advantage! Each room provides high-definition large-screen projection, free tea and beverages, and aviation slippers. Youju Hotel looks forward to your visit again!
Guest User
Youju Special Offer Room
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 10, 2023
The room is fully equipped, clean, sanitary and comfortable. The surrounding environment is quiet and convenient, transportation and food are close at hand, and the price-performance ratio is very high. The front desk service is very warm and thoughtful.
Original TextTranslated by Google
Response from Property: Although we have never met, we are already familiar with each other. A natural smile is worth a thousand words, no matter how long it has been. A smile can bring people closer together, and it can also bring Xiaoyou and the guests closer. May we all feel warm. Xiaoyou is looking forward to your visit!
Anonymous User
Youju Special Offer Room
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Facilities: There is also a refrigerator. It is really nice to have cold drinks anytime in the summer.
Hygiene: It is quite clean. There is an auntie cleaning every day.
Environment: It is in Houhu, very close to the subway, and there are many places to eat around, which is quite convenient.
Service: The service is very considerate. Whether it is the front desk lady or the cleaning auntie, they are very responsible and have a good attitude. They will patiently answer any questions!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our Youju Hotel. Youju Hotel (Wuhan Houhu Avenue Oriental Plaza Branch) is located at the intersection of the bustling Houhu 5th Road and Xingye Road. There are convenience stores and breakfast shops outside the door. The transportation is convenient. There is a bus stop outside the door. It takes 5 minutes to walk to Xingye Road Subway Station. The hotel has 58 rooms. The king-size bed room is equipped with a sofa coffee table. Each room covers an area of 47 square meters. The standard room has two 1.5-meter beds, which is an advantage! Each room provides high-definition large-screen projection, free tea and beverages, and aviation slippers. Youju Hotel looks forward to your visit again!