Manju Hotel (Xudong Sales Pinmao Hubei University Shop) Reviews
Manju Hotel (Xudong Sales Pinmao Hubei University Shop)
No.19 Tuanjie Road, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
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Manju Hotel (Xudong Sales Pinmao Hubei University Shop) Guest Reviews
4.7/5
Outstanding
3720 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3720)
Positive reviews(3668)
Reviews with photos/video(1203)
Friendly front desk staff(702)
Classy environment(377)
Delicious breakfast(348)
Easy to get around(320)
Many amenities(210)
Convenient parking(192)
Close to metro(76)
Excellent TV(64)
Negative reviews(52)
Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
very goooooood👍👍
Response from Property: 在人生的旅途中,我們漸漸知道,人與人之間最重要的是真誠,用心。小曼用最真誠的對待每一位入住的客人,希望能得到親的厚愛與支88
Guest User
Elegant Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 30, 2024
nice!
Response from Property: 紅塵太紛擾,唯有山間的清風明月不需要討好。總有些穿着高跟鞋到達不了的地方,總有些在寫字樓裏無法遇見的人。總有讓人期待和掛唸的人等你回家,比如:我們酒店的小夥伴。小沁
Misitabobing-
Guestroom (Double Bed)
Stayed in May 2024
Travel with friends
46 review
5.0/5
Outstanding
Posted on May 14, 2024
I really like the decoration of this lobby. The guys and girls at the front desk are very enthusiastic. They poured me a glass of water as soon as I entered the door when it was hot. I wanted to be quiet. The room I recommended was also very good. The room was clean and hygienic. I stayed for several days and had a good experience. I will stay here again next time I come to Wuhan
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Response from Property: 北國黃昏,暮靄沉重,初冬穹頂下。城市的天際線延申到模糊的地方,和起伏的山脈融在一起。我如這林間乘夜風起飛的鳥,尋找你。等你迴歸。小徐
Guest User
Guestroom (Double Bed)
Stayed in May 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 13, 2024
As soon as I entered the lobby, I was struck by how clean it was. You can tell from the lobby that their rooms will also be very clean. As expected, when I entered the room, the hygiene was spotless. The screen for watching movies was also very large and the projection was very clear. The movies were free. Very good! From service to hygiene, there is nothing to say. Convenient transportation! Highly recommended!
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Response from Property: 您好!流溪緩緩,時光柔軟,感謝您的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!Zzz
Guest User
Guestroom (Double Bed)
Stayed in May 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 13, 2024
First of all, I want to praise the service. When I entered the lobby, the handsome men and beautiful women at the front desk greeted me enthusiastically and handed me tea. I had a lot of luggage, and they helped me deliver the luggage to the room. It was great. Then there was hygiene. There was no dust in the room. The bedding and toiletries were also very clean. The room was very large, bright and not noisy. The price was very cost-effective! The transportation was also very convenient. The room aunt was also very good! The overall experience was great! Highly recommended!
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Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望曼酒店會是您回憶裏最温馨最獨特的那個!常回來看看哦Zzz
Anonymous User
Man Xiang Spacious Double Bed Room With Derucci Mattress And City Street View
Stayed in May 2024
Travel with friends
1 review
3.0/5
Posted on May 5, 2024
The hair dryer in the room was broken. It made strange noises when used. I asked the front desk to send a new hair dryer. As a result, the new hair dryer's cold wind setting did not work. The hot wind setting produced sparks and the wind was fluctuating. I ordered a takeaway cake and asked them to put it in the hotel refrigerator. When I went to get it, I felt that the front desk was quite impatient. She said that the cake was Jimu's. The first time she took someone else's Holiland, the second time she got it right but missed the tableware. She kept saying that it was out of stock, it was not yours, etc., and her face was not good. But we kept saying thank you. It was obviously the service staff whose attitude was worse than that of consumers. When we were leaving and checking out, it was clear that our car was about to arrive, but the front desk insisted to give a good review or they would deduct money. If the attitude was better or they said thank you, I would not be unwilling to give a good review, not to mention that it was not my responsibility to deduct money... The service attitude was very poor from check-in to check-out.
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Response from Property: Dear customer, we feel deeply guilty for your feedback. Regarding the hair dryer problem you reported, we have repurchased two new quality hair dryers for backup at the front desk today. We also attach great importance to the service attitude of the front desk staff you reported. Service is the foundation of our hotel industry. We are also very angry to see such unprofessional behavior of our front desk. We will organize a special meeting of the front office department this Wednesday. Focus on training the reception etiquette of the front office staff. At the same time, we will investigate the parties involved and impose corresponding penalties on them. We are sorry that our friends have left you with an imperfect stay experience at the end of your holiday. We also hope that you can give us a chance to make a fresh start. Come back and see our changes when you have the chance. I wish you happiness every day!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Accompanied by a physical exam, it is very close to Hubei University. The room is generally clean. Take the bathroom for example. The toilet is clean, there is no water stain on the wash basin, and even the trash can is clean without odor. The soundproofing of the room is relatively good. This meticulous cleaning work makes people feel extra at ease. The service attitude of the brother and sister at the front desk is very good. They answer all questions. The transportation is also very convenient. It is near the subway and there is a shopping mall opposite. It has a one-stop service for eating, drinking, playing and staying.
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Response from Property: Dear very nice guest, we are glad to receive your affirmation, which is our consistent pursuit! We will greet every guest with full enthusiasm and considerate service. From your detailed comments, we can feel your love for our hotel. We are looking forward to seeing you again! May you live a happy life and smile often!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
I have to give a good review for Manju Hotel! The moment I stepped into the hotel, the front desk staff greeted me with a warm smile, making me feel like I was in a warm home. After entering the room, I was even more impressed. The hygiene of the room was perfect. Every corner was very clean, and the sheets and bedding were very comfortable, allowing me to sleep peacefully. The environment of the hotel is simply wonderful, and the elegant atmosphere and pleasant layout complement each other. In addition, all kinds of facilities are very well equipped, including charging cables, smart guest control, and smart toilets, which all meet my various needs. Living here is undoubtedly an ultimate enjoyment, and I strongly recommend Amway to everyone
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6/7
Response from Property: Dear guests, "Xiaoman" is so excited that she cannot express it in words, just like the long-awaited steed has finally met the Bole who can appreciate her. We use the most practical things to satisfy your feelings, which are warm and non-pressure, practical but not flashy. Your feelings are an affirmation of us. We will continue to work hard and look forward to seeing you again!
Anonymous User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
I want to praise the front desk service of Manju Hotel! During this stay, I deeply felt their professionalism and enthusiasm.
As soon as I stepped into the hotel, the front desk staff greeted me with a smile, and that warm smile instantly made me feel at home. When checking in, they were efficient and meticulous, patiently answering every question I had, and also intimately introduced the hotel's facilities and surrounding attractions to me.
When I made some special requests, the front desk staff tried their best to meet me. Not only did they arrange a room with a better orientation for me, but they also specially prepared fruits. These details surprised me.
Just after I left the hotel, I found that my child's watch fell outside the hotel. After I contacted the front desk, I located the watch for them. The front desk staff went in and out to find it for me several times. In the end, they were about to give up, and finally found it under a car and mailed it back to us. Their attentiveness and responsibility touched me very much.
The front desk service of Manju Hotel made me feel the warmth of home in a strange city. They provided meticulous care to every guest with sincerity and enthusiasm. I will recommend this hotel to my friends without hesitation, and look forward to coming again next time!
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Response from Property: It is said that mountains are the story of water, clouds are the story of wind, and you are my story. We are well aware that the hotel's service facilities are not as perfect as you imagine, but we strive to become the "high-quality choice" in your heart. Although we are not as talented as New Oriental, we are hard-working children, smiling towards the light.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The hotel facilities are pretty good. It is spacious and bright, and the mattress is very soft and comfortable, making me feel like I am in the clouds. In addition, the room is equipped with high-speed wireless network. I forgot to bring my mouse, and they lent me a mouse. I successfully completed an important video conference yesterday.
The hotel is very conveniently located. For example, it only takes a few minutes to walk from the hotel to the nearest subway station, which is very convenient for travel and close to attractions.
The accommodation experience is also very good, and you can feel the caring service. I remember that once, I accidentally left my room card in the room, and the front desk staff quickly reissued one for me, which was very efficient. The overall experience is pretty good.
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6/8
Response from Property: Dear friend, the atoms that make up your left hand and the atoms that make up your right hand may come from different stars. Just thinking about this is romantic enough. So we are the stars, we are born from the stars, and we will eventually return to the stars. We are the children of the stars. Manju Hotel partners are fortunate to be able to form the dust of thousands of stars with you. This life is the only one, and the romance will never change.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
This accommodation experience was very good! The front desk service attitude was very good, the room was clean and tidy, and the sanitation in the corners of the room was handled very well, which made people feel particularly at ease. The bedding was very comfortable, lying on it was like being wrapped in a gentle embrace, and I had a good night's sleep. The smart guest control system made me experience the convenience of high technology and easily control the various facilities in the room. And the smart toilet was really thoughtful and practical. Parking is also very convenient, no need to worry about not being able to find a parking space. Traveling is also very convenient, whether it is the subway or taking a taxi, it is very convenient. Very cost-effective
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6/9
Response from Property: Sometimes fate chooses you, not because you are so good, but because you did not hide, or failed to hide. And you can give the hotel a five-point praise. It is not because we do so well, but because of your kindness, you do not want to hurt the partners of the hotel. We will continue to work hard, keep sober in the warmth of service, and make little changes.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
My nephew came to the nearby Sports Institute for an exam, and chose this hotel, which is closest to Hubei University. The hotel has not been open for long. The room is very new, the furniture and appliances are relatively new, the room equipment is intelligent, quite advanced, and clean. The sheets and quilts are very white and very comfortable to cover. The aunt also helped wash my nephew's smelly socks when she was cleaning, which was really touching. She also helped fold the clothes neatly. The little brother the day before yesterday was also very enthusiastic and took the initiative to tell me how to get to Hubei University more conveniently! The hotel is in the center of Xudong, the location is pretty good, the sound insulation is good and it is quiet at night. This price is still very cost-effective!
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Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the motivation for all the hotel staff to work. Making every guest feel at home is the ultimate goal of our service. The warmly decorated rooms in the hotel are equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you. All the hotel staff are looking forward to your next visit! We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. Wish you a pleasant journey!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The experience at Manju Hotel was simply amazing!
This stay happened to be my birthday🎂, and the hotel actually prepared a small cake surprise for me, which really touched me. Not only that, a welcome fruit plate was also presented upon check-in, and the fruit was fresh and delicious👍. The room was clean and tidy, the facilities were complete, and the service of the staff was very thoughtful, making me feel as comfortable as at home. Here, I felt the hotel's care and concern, and this was a very memorable stay experience. Highly recommended to everyone, I will come again next time if I have the chance! 👏👏
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Response from Property: Dear lady: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality to move forward, thousands of words are summed up in one sentence, thank you for your support of the hotel! The hotel is surrounded by convenient transportation, with a tea room and VIP room on the first floor, a self-service breakfast restaurant on the second floor, large and small meeting rooms on the sixth floor, a gym and laundry room. We sincerely look forward to your next visit, wishing you well o(* ̄▽ ̄*)ブ
Guest User
Elegant Queen Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 5, 2024
I was going to visit East Lake and wanted to find a new hotel. After seeing this, I realized that I didn't make a mistake. The hotel is quite new. The colors are bright and the design is quite good. There are shopping malls nearby, which are quite convenient for shopping and eating. It only costs 10 to 20 yuan to take a taxi to various scenic spots. The location is relatively good in Wuhan. The front desk service is good, and they gave me fruits and upgraded my room. The room is quiet and the soundproofing is OK. The room is clean. The auntie also helped to fold the clothes, which is very humane. I bought a breakfast, which is also OK, with many varieties. Overall, it is cost-effective! Worth recommending!
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Response from Property: Dear little master, thank you for staying at Xudong Xiaoman's. I am glad to see that you like our environment, breakfast and service quality! The hotel is adjacent to Xianpinmao and New Century Department Store, where you can eat, drink, play and watch movies. Write thoughts and blessings on every morning and evening, and pin the flowers of time on your lapel. May every day be the best day in your life, and may every day be happy and happy. May everything be better for my dear little master! I look forward to your coming home often!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
I felt the warmth of home in this Manju Hotel. The service at the front desk was exceptionally good, and every staff member was enthusiastic and friendly. Luggage can be stored, which brought great convenience to my trip. When I picked up my luggage, it happened to rain, and the hotel even gave me an umbrella. At that moment, I was deeply moved. The room was very clean and spacious, allowing me to relax to my heart's content. I came here for a trip, and the hotel also provided me with travel tips so that I could better appreciate the charm of this city. Here, I not only enjoyed a comfortable stay, but also felt the meticulous care. Manju Hotel is like a warm harbor on the journey, making my journey even better. zzz
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Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!