Hotel Wroxham

We arrived without a booking due to confusion with a holiday booking on our part. We were recommended to stay here for the night. Luckily enough, we got the last 2 rooms. Bruna (hopefully spelt correctly) couldn’t have been more helpful at reception. The atmosphere was wonderful. Could tell straight away it was a family run hotel as it was so friendly and accommodating. They put our food in kitchen fridges for the night too. Breakfast was stunning and dinner looked really good too even though we didn’t eat there. Rooms were nicely furnished with comfortable beds and were very clean with plenty of amenities. I couldn’t recommend enough.

Fantastic hotel, so different from the chain hotels. Lots of little bespoke touches make it a memorable stay. Justin and Brunah were lovely. Service at breakfast was very slow in taking our order, but worth the wait.

Fabulous stay. Special place and lovely hotel. Brilliant staff. Special thanks to Lisa for attention and care. We will be back. Paul and Miriam

Our first impression on walking through the door was not great. Hotel lovely, if a tad dark! But nobody to greet us at all. Stood at reception for 5 minutes after ringing bell. Lady that was sitting behind chatting finally came over and said the receptionist was checking rooms and just to give her a few moments. I took a seat. 20 minutes later! Yes 20! Finally someone came and checked us in, and she was lovely, but waiting 25 minutes to check in was not acceptable. I think the lady behind when I was waiting was the manager/owner. She should have come over immediately. Can she not check people in? So not a great start. But on the positive. Room was lovely if a tad small. Everything you needed. Lovely tea tray, fan and nice linen. The single bed in room was not comfortable! Horrible outlook onto car park, which they cannot help of course. But it was noisy. Got woken up early, bins being dragged about, cars etc. We are in restaurant but for a fairly expensive menu, I was gobsmacked that we had to go and order ourself at bar! Nobody to take orders for food and drink in a nice hotel? I also didn't like the fact that almost everything in the hotel had a price tag on! Very off putting. I understand you have a shop downstairs next to hotel, but just have a sign up that's says if you like anything, check out our shop. On checking out, 3 members of staff at reception and not one of them acknowledged us. Took a couple of minutes. Again, not the way to run a business. Customers like to feel special. But we still had a nice stay. Would we return, not sure st this price point and all the little issues. Breakfast I will review separately.

We had a two day stay at Wroxham Hotel and wished it was longer. The hotel has a superb setting right on the broads. Beautifully decorated throughout and very clean. The staff made us so welcome, especially Justin, nothing was too much trouble for him. We had breakfast and one evening meal both were delicious.

Had lunch here with family. It was a very hot day and I did reserve a table, I would recommend doing this if you wish to sit inside. There is lots of outside seating avaible with views of the river also. There was a bit of a wait for our food, but it's cooked to order and it was very busy, but we had no problem with that especially if you want fresh cooked food. The food did not dissapoint, was hot, tasty and well presented, we all enjoyed our choices and lovely views of the river while we ate. Will definitely visit again. Big shout out to our waitress Lisa, she was friendly attentive and helpful, Lisa added to the whole positive experience to our visit.