Staybridge Suites Waterloo - ST. Jacobs Area
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1 room, 2 adults, 0 children
All properties in Woolwich

Staybridge Suites Waterloo - ST. Jacobs Area

10 Benjamin Rd, Woolwich, Ontario, N2V2J9, Canada
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hotel overview picture
Highlights
Delicious breakfast
Lots to do
Free parking
Pets welcome
Amenities
Indoor swimming pool
Gym
Private parkingFree
EV charging station
24-hour front desk
Luggage storage
Currency exchange
Conference room
All amenities
Property Description
Welcome to the Brand New Staybridge Suites Waterloo/St. Jacobs; an all-suite, IHG Hotel. As the newest hotel in the Waterloo Region we are proud to offer full suites with kitchens, spacious bedrooms & work desks with free high-speed WIFI. Feel right at home & enjoy our complimentary hot buffet breakfast served daily with a variety of eggs, bacon, build-your-own waffles, fresh local fruit & much more. Join us for our Social Gatherings every week where we provide our guests with a complimentary light dinner while they mix & mingle with other guests & the staff at the Hotel. Unwind after a long day at our top of the line 24 hour open fitness facility or indoor heated pool with kids play area open every day from 6AM-10PM. In the heart of the St. Jacobs Market District, the Staybridge Suites is steps away from the St. Jacobs Outlet Mall & Canada’s Largest Year-Round Farmer’s Market. We are conveniently located a short drive from the St. Jacobs Village, the internationally known University of Waterloo, Schlegel Villages, ON Semiconductors, Ultra Manufacturing, Blackberry & more. Stay relaxed at the Staybridge Suites Waterloo/St. Jacobs. Guests love the local heritage & culture of St. Jacobs we have incorporated into our Hotel. From the Mennonite made furnishings, & custom glass work to hand stitched quilts & Mennonite artwork presented throughout the hotel. All guests enjoy these unique features & return regularly to get away from their busy lives. We look forward to seeing you!
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8.7/10
Very Good
new facility, good service.
All 100 reviews
Surroundings
Airport: Region Of Waterloo International Airport
(21.4 km)
Train: Kitchener Train Station
(11.3 km)
Train: Guelph VIA Rail Station
(33.5 km)
Landmarks: Waterloo Central Railway
(250m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

One-Bedroom Suite With 2 Queen Beds And Roll-in Shower-Communication Accessible
14

One-Bedroom Suite With 2 Queen Beds And Roll-in Shower-Communication Accessible

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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One-Bedroom King Suite
20

One-Bedroom King Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
King Studio Suite
21

King Studio Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Standard Room
11

Standard Room

Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Studio Suite With 1 King Bed-Communication Accessible With Roll-in Shower
11

Studio Suite With 1 King Bed-Communication Accessible With Roll-in Shower

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
One Bedroom Two Queen Suite
20

One Bedroom Two Queen Suite

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Two-Bedroom Suite With One King Bed And Two Queen Beds
6

Two-Bedroom Suite With One King Bed And Two Queen Beds

2 King bed
Non-smoking
Satellite channels
Toaster
Stove
Stair-free main entrance
Room Details
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Guest Reviews

8.7/10
Very Good
100 reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.7
  • Service8.7
Average for similar properties in Woolwich
Most Mentioned
Review summary
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Cleanliness: Repeatedly praised for spotless rooms, bathrooms, and breakfast areas.
x‍i‍a‍n‍g‍d‍o‍n‍g‍ ‍g‍a‍o
March 24, 2024
new facility, good service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 14, 2023
The room is large and has a kitchen, suitable for small permanent stays. There is a farmers market nearby, which is a local feature and is open every Thursday and Saturday. There are many people. The hotel is very convenient to the city center. From the airport, the highway is basically direct, and the hotel's location must be said to be a very smart choice.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 8, 2023
This hotel is the same as the Holiday Inn next door. The service is very poor. The store is small and they cheat customers. I seriously suspect that the Indian front desk staff is racist and treats us Chinese very badly.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 3, 2025
We arrived in our room to discover the dishwasher had completed its cycle. I went to put the dishes away (they weren't our dishes) only to discover some of the dishes were still dirty. Food was dried on. We question the sanitary condition of the dishes on the shelves and opted not to use them. We notified customer service of our experience and it was escalated to senior management. Was assured we would receive a reply in 24 hours. Ya, nothing. A follow up would have been appreciated. Note - other hotels in the general area are much less expensive except you may not get the kitchenette if that is important. Shop around if you don't need a kitchen. Won't be back as we question the sanitary condition of the dishes. Hotel breakfast was good. Wasn't well stocked. Staff were ensuring it was kept clean.
K‍e‍m‍i‍ ‍A
May 15, 2025
Terrible experience with this hotel. I merely needed to change my original booking dates to extend my stay. Between the property itself and their 1-800 reservation desk and ******* they could not communicate effectively to ensure this simple change. I ended up instead with two bookings charged to my account and had to chase each of over the course of 4 days to get things cleared up so that I wouldn't be charged twice for one stay.
R‍a‍v‍e‍n
April 11, 2025
Good overall. I’d stay again. Not crazy about the no tub bit and the cheap shower pan but it was usable.
K‍i‍m
March 31, 2025
Property was clean and easy to get around
G‍i‍l‍l‍i‍a‍n
March 28, 2025
Had an overnight stay at this hotel. Right across the road from the market, so very convenient. A couple of dining options within walking distance and others a close drive away. Right on the main road though, so you will hear traffic noise. Breakfast adequate, the muffins were great. Towels, and pillows need upgrading. Would book there again

Services & Amenities

Indoor swimming pool
Gym
Conference room
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 200.00 (approx. PHP 8,421.03) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CAD 50.00 (approx. PHP 2,105.26) per pet per night

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

Property Description

  • Opened: 2020
  • Number of Rooms: 25
Welcome to the Brand New Staybridge Suites Waterloo/St. Jacobs; an all-suite, IHG Hotel. As the newest hotel in the Waterloo Region we are proud to offer full suites with kitchens, spacious bedrooms & work desks with free high-speed WIFI. Feel right at home & enjoy our complimentary hot buffet breakfast served daily with a variety of eggs, bacon, build-your-own waffles, fresh local fruit & much more. Join us for our Social Gatherings every week where we provide our guests with a complimentary light dinner while they mix & mingle with other guests & the staff at the Hotel. Unwind after a long day at our top of the line 24 hour open fitness facility or indoor heated pool with kids play area open every day from 6AM-10PM. In the heart of the St. Jacobs Market District, the Staybridge Suites is steps away from the St. Jacobs Outlet Mall & Canada’s Largest Year-Round Farmer’s Market. We are conveniently located a short drive from the St. Jacobs Village, the internationally known University of Waterloo, Schlegel Villages, ON Semiconductors, Ultra Manufacturing, Blackberry & more. Stay relaxed at the Staybridge Suites Waterloo/St. Jacobs. Guests love the local heritage & culture of St. Jacobs we have incorporated into our Hotel. From the Mennonite made furnishings, & custom glass work to hand stitched quilts & Mennonite artwork presented throughout the hotel. All guests enjoy these unique features & return regularly to get away from their busy lives. We look forward to seeing you!

Frequently Asked Questions

What is the cancellation policy for Staybridge Suites Waterloo - ST. Jacobs Area?

The cancellation policy for Staybridge Suites Waterloo - ST. Jacobs Area varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Staybridge Suites Waterloo - ST. Jacobs Area?

Standard check-in time at Staybridge Suites Waterloo - ST. Jacobs Area is 15:00 and check-out time is 12:00.

What amenities and services are available at Staybridge Suites Waterloo - ST. Jacobs Area ?

Staybridge Suites Waterloo - ST. Jacobs Area offer top amenities and services include Shuttle service.

Can I bring my pet inside the Staybridge Suites Waterloo - ST. Jacobs Area?

Pets are allowed on request at Staybridge Suites Waterloo - ST. Jacobs Area. Charges may be applicable.

How far is the Staybridge Suites Waterloo - ST. Jacobs Area from the closest airport?

The closest airport is Region Of Waterloo International Airport, and it is about 22 mins from hotel by car (21.4 km).

About This Property

Nearest AirportRegion Of Waterloo International Airport
Distance to Airport21.37KM
Nearest Train StationKitchener Train Station
Distance to Train Station11.33KM
Average Price FromPHP11421
Hotel Star Rating3