Hampton Inn & Suites Seattle/Woodinville

This Hampton Inn was by far one of our favorite. Clean, spacious room, comfortable bed. Right off of Highway. Front desk invited us to pick room away from Highway. Not scenic per se, but close to wineries, restaurants and shopping. Staff was kind and helpful. Breakfast was delicious and the hostess was gracious. Dining area spotless. We would stay here again if coming this way

The hotel was clean and comfortable. My only issue was that the TV couldn't receive live TV stations. Someone came to our room to attempt to fix this, but it didn't work. We watched Netflix instead. The hotel manager was very accommodating and made this issue a non-event. The hotel was close to Chateau Ste Michelle Winery and the perfect respite after a day of tastings.

Very comfortable and affordable Presidential suite. Adrian at the front desk was particularly helpful and service-oriented. 24 hour food at the front desk for midnight snacking was helpful. Beer and wine also available at the front desk.

I have stayed at other Hamptons. I like to relax in the pool and the hot tub each day especially with a morning swim. I thought all Hamptons had hot tubs but this one did not.. This one has only a pool which was good. I appreciate the good communication from the hotel via the app and text. I know check-in was 3 pm, and the staff got me in early per my request which was greatly appreciated. I wanted time to relax in the room and the pool before the event. Breakfast was OK but free is great. Good variety. Very good coffee. Wish there was V8 or tomato juice too. Only negatives were no hot tub, the elevator was noisy and sounded like it might break down, and the shower was great but I am 5'7" and difficult to reach the shower head. It would be great if there was a separate hand-held accessory where you can remove it and spray your body. There was one like that one in the bathroom by the pool. Having the same in the hotel rooms would be great. Staff was all, good, friendly, and attentive.

This was my eighth stay at this hotel and let me just say it will be my last. I booked a ten night stay through the Hampton Inn Reservation line. Explaining that since we were staying for a longer period of time, I wanted to book the one bedroom suite. The reservationist understood but had to book us under two reservations because the one bedroom suite was not available for one night. Fine. Upon checkin, I confirmed with the front desk clerk that we were booked thru Thursday night in the suite and then had to move rooms on Friday. She said yes. Two days later, I asked another front desk clerk to please confirm we needed to move rooms for Friday night. She reviewed our reservation and confirmed yes. Imagine my shock, when as I am walking thru the lobby at 11AM Thursday morning and the front desk clerk nonchalantly says to me - they do not have us booked for that evening. They expect that we will leave the hotel for one night and then come back for our stay the following night!?! WHAT!?!? To make matters worse - they have no rooms and we have two hours to vacate our room. I was in shock. Absolute shock. We had nowhere to go!!! Speaking with the manager only made matters worse - after explaining the situation, he gaslit me stating that I, the customer, was responsible for their error for not reviewing the confirmation of reservation closely enough. No ownership of the reservation specialist or his THREE staff members that reviewed our reservations and never once called attention to the error. I have never, ever, been treated so poorly by a hotel and will absolutely never stay here again. Beyond thankful for the staff at the Marriott in Redmond Towne Center who went above and beyond to find us a room and were appalled by how we were treated by this hotel staff. We are taking this to corporate on Monday to ensure staff are held accountable. AVOID AT ALL COSTS.

This appeared to be a newer Hampton Inn. Very comfortable with good in room amenities. The bed was comfortable with good pillows. I had a king size. The bathroom was efficient with a shower. The only thing I would complain about is the bathroom door is also the closet door so to get in the closet you close the bathroom door. The breakfast was a standard one for this hotel, ok but not great.

We had to take a cold shower and when we notified the front desk I was treated as if I didn't know how to use the shower. I would have thought an apology would have more appropriate response. The front desk person could have been more friendly also.