Wollongong Hotels with Gym

Check in after 6pm, no reception. Parking charges. I booked two rooms and one living room, but there was no quilt! Only the sheets! I called the customer service, and there was no staff in the hotel to send the quilt, but said that there was floor heating that turned on automatically, but we did not feel the heating, and it was frozen all night. Don't live here in the cold winter!

The staff are very friendly and welcoming. The view from the high-rise rooms is great, and you can see all kinds of large parrots flying around.

Nice view and Cocktoo coming to welcome us. There are plenty of free car park at back of the hotel, don't nees to pay $30 for the hotel parking

Quite perfect, my request for the hotel is still very picky, the hotel star in Wollongong is not high, but the facilities and cleanliness of this suite should be close to 5 stars, very good

The Kula Wollongong exceeded our expectations. The apartment was beautifully clean, spacious, comfortable, and well-equipped. The location suited us perfectly. We used the train a lot, so we appreciated being so close to the station. We love walking, so we appreciated being so close to cafes, shops, and the beach. Our only suggestion to Kula is to improve one minor IT issue. Soon after booking, we uploaded an ID, which was accepted. However, when we arrived, a message asked us to upload it again, which we did. Then, the message we got in reply was missing the access code, so we had to call for help. The customer service agent explained that their system rejects an ID if the first page is not a photo but does not tell the customer at the time. The customer service agent had to send us another message, which finally had the code we needed. It was a minor glitch that did not spoil our experience but is worth Kula looking into in case it affects another customer.