Sonesta Select Boston Woburn Burlington
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Sonesta Select Boston Woburn Burlington

240 Mishawum Rd, Woburn, Massachusetts, 01801, United States
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Property Description
Facilities
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4.8/10
Cleanliness4.8
Amenities4.8
Location4.8
Service4.8
All 25 reviews
Surroundings
Metro: Oak Grove
(15.8 km)
Airport: Laurence G. Hanscom Field
(15.7 km)
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Overview

Rooms

Guest Reviews

Policies

Room with Two Queen Beds
4

Room with Two Queen Beds

2 Queen bed
Non-smoking
Daily housekeeping
Room Details
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Guest Reviews

4.8/10
25 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.8
  • Location4.8
  • Service4.8
Average for similar properties in Woburn
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2024
For a reasonable cost we stayed two nights at this very pleasant hotel in a quiet, convenient neighborhood, a quick drive to downtown Boston, Concord, Salem, and lots of other tourist sites. Everything was just as it should be for a comfortable stay. Courteous, friendly staff, clean, and it even has a little store by the check-in desk for snacks, toiletries, or other odds and ends that you otherwise would have to drive to a convenience store to get. No free breakfast provided, unfortunately, but we made use of the fridge and microwave in the room, and there were good restaurants / bakeries nearby.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 3, 2023
Rooms are small They smell badly when carpet is wet Breakfast is same all days no change in menu Staff is non coperative Said the hotel management is soon planning renovation hence they have nothing much to offer guest I mean is this what is called as customer service?
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2023
I reviewed this hotel back in September of 2021 when my husband and I stayed here. At that time, we were not happy with our stay. We wanted to give this hotel another try, thinking that perhaps after two years some improvements might be made, but we were wrong. After we arrived and had unpacked, we discovered that the Wi-Fi was not working, and several television stations were not accessible. When my husband contacted the front desk, the man who checked us in came up to our room to try and address the issue. He told us that the Wi-Fi problem was with the room. He asked us to pack up, and he would give us another room. Instead of letting us know he could place us in another room on the same floor, we dragged all our things down to the front desk, only to go back up to the same floor where we started, with no real apology for the inconvenience. As my husband needed to do some work during our stay, thankfully, the Wi-Fi in this room worked, but we still had the same problems with the TV. The decor is exactly as it was when the Marriott owned it. The rooms are shabby, and the entire hotel is in desperate need of a complete remodel. There was litter in the stairways and around the outside of the building. When we arrived at the hotel, a very sketchy looking couple were sitting at one of the side entrances. During the three nights that we stayed here (August 23- August 26), we saw a few more people who looked like they had fallen on hard times going in and out of the hotel which led my husband and I to suspect that homeless people were being housed here. When this hotel was owned by Marriott, it was a nice place to stay for a reasonable price. While small, the onsite restaurant offered hot breakfast, lunch, and dinner. The staff were friendly and very attentive to the needs of their customers. Customer service does not seem to be a priority now. The location is very convenient for travelers...close to 95, restaurants, and the Burlington Mall, but sadly, I would not recommend staying there.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 27, 2023
Room was good. Where this hotel lacks is in the complementary breakfast. But what do you expect for free. I’ve stayed at other hotels and their complementary breakfast were very good! So this place had no ice, eggs were flat & terrible, outdoor seating and patio was closed. On our last night there, there were neonazis protesting outside asking refugee Haitians to go home staying in the hotel. Hotel is definitely under new owners/ management. One person in our party has stayed here many times and said this would be the last.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 26, 2023
BEWARE! To even give this hotel 1 star is too much. I would give it 0 if I l could. I was charged twice for my room and after multiple conversations for weeks with the staff where they called me a liar multiple times and refusal to let me speak to a manager they still will not refund my money saying their system only shows 1 charge.We contacted Sonesta head office who claims they’re unable to help either as it is a privately owned entity. Terrible customer service from both operations. Save yourself the headache and loss and DO NOT stay at this thieving hotel or any Sonesta hotel for that matter.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 14, 2023
The room was small the bed was suppose to be queen it ended up being a twin bed for two people they never send housekeeping stood there 3 days I asked the service desk for housekeeping she lied stated they will go and clean none ever went the hotel smells they don’t have a phone in your room for obvious reason they don’t want you to bother them. This hotel was a joke I always book in the area but this was the worst hotel I ever went to save your money the pool was broken, the exercise room the treadmill was mess up the breakfast was very poor one of the worst experience I have ever had it looks beautiful online when you go you can tell the difference is an old building the owner doesn’t invest
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 9, 2023
Abbiamo soggiornato per 3 notti in questo hotel, la stanza non è mai stata pulita. La colazione è in una sala dove non ci sono tavoli sufficienti per tutti. L’offerta del buffet è davvero ridotta e di scarsa qualità. Il personale poco attento
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2023
The absolute worst hotel I have stayed in. No room cleaning after 4 nights. Smelled like urin. Pool closed in the middle of summer. Customer service was nonexistent. Breakfast was included but unpalatable. STAY AWAY!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 26, 2023
Mixed bag: bed reasonably comfortable, adequate storage, plumbing worked; staff was generally okay, unit was clean. Now the negatives: a) serious deferred maintenance (bathroom sink propped up by unfinished two-by-four); wood framing sink showed obvious wear; in lobby/sitting area, the vinyl covers had been completely worn through (contrary to the pictures); chair in unit had vinyl seat worn through; b) ice machine on first floor broken; c) computer for customers out of service; d) at breakfast, out of yogurt by 10 a.m. one day, out by 8:30 a.m. (or earlier) the next. Customer requested butter for waffle, was told there was no butter. Ratings seem far too favorable based upon what we experienced. Property sorely needs major rehabilitation.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,757.80) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$75.00 (approx. PHP 4,318.35) per pet per stay

Service Animals
Service animals are allowed on request

Paying at the Hotel

Property Description

  • Number of Rooms: 120
Facilities

The hotel stands out for its range of facilities and services and offers a comfortable stay.

Rooms

The hotel offers non-smoking rooms. All rooms feature air conditioning and a bathroom. The accommodation units each feature a sofa-bed. A desk is also available. The accommodation units offer a range of amenities, including tea and coffee making equipment. Internet access, a telephone and a TV are provided as standard. A hairdryer can also be found in each of the bathrooms.

Sports/Entertainment

Sport and leisure options are offered by the hotel and third-party operators. The hotel offers an outdoor pool. Leisure options available to guests include a gym.

Meals

The hotel offers the following bookable meals and board options: breakfast and dinner.

Frequently Asked Questions

What is the cancellation policy for Sonesta Select Boston Woburn Burlington?

The cancellation policy for Sonesta Select Boston Woburn Burlington varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sonesta Select Boston Woburn Burlington?

Standard check-in time at Sonesta Select Boston Woburn Burlington is 15:00 and check-out time is 11:00.

Does Sonesta Select Boston Woburn Burlington provide breakfast?

No, Sonesta Select Boston Woburn Burlington doesn't provide breakfast.

Can I bring my pet inside the Sonesta Select Boston Woburn Burlington?

Pets are allowed on request at Sonesta Select Boston Woburn Burlington. Charges may be applicable.

How far is the Sonesta Select Boston Woburn Burlington from the closest airport?

The closest airport is Laurence G. Hanscom Field, and it is about 17 mins from hotel by car (15.7 km).

About This Property

Nearest AirportLaurence G. Hanscom Field
Distance to Airport15.71KM
Nearest Train StationConcord South Station
Distance to Train Station21.11KM
Nearest Subway StationOak Grove
Distance to Subway Station15.79KM
Hotel Star Rating3