Polynesian Hotel & Suites

Great service Beautiful place Has Pool Everything good but internet slow like turtle ;-;

Where do I start? From the outside it looks like Bates Motel. I thought it couldn’t have been that bad inside. The pictures looked amazing and the reviews on Google were very positive but apparently I did not do my due diligence by going on TripAdvisor. This is a last-minute pitstop on our way home. Thankfully, we’re only spending one night. I Should read all these reviews!! I feel like I could’ve stayed at the super 8 and had a better experience for 1/2 the price. Upon going into our building with our luggage, you needed a key card for entry, according to the front desk & the door itself. That is not true. The doors are all unlocked to the outside and you do not need a key to access any doors to get into the hotel. Very concerning! Not safe at all. The hotel looks abandoned from both the outside and the inside. and you’re right, it smells like **** and cigarettes everywhere you go. Old run down carpet in the hallways and even the lobby, which should be your first experience here… is lacking. Half of the waterpark outside well, most of the waterpark outside is closed. They filled in the smaller kiddie pools with dirt and rocks while just putting ropes up with “keep out” signs everywhere. It gives you a very eerie feeling when you’re walking from the indoor pool to the outdoor areas. It honestly feels like you’re walking through an abandoned hotel. The woodwork on the exterior of the hotel is rundown and needs to be repainted while weeds are just growing everywhere and a lot of areas are overgrown. Needs landscaping desperately!!! Somebody mentioned renovations? I didn’t see anything going on. The elevator is scary as all get out. You get in there and you pray that it’s not gonna drop to the basement floor; Not to mention there are no elevator certifications or notices in it. When was the last time it was serviced? Or inspected? Our Room: The toilet in our room doesn’t flush properly. The door knob on the bathroom is about to fall off. The Wi-Fi doesn’t work at all so I am using my cellular data. The air conditioning unit is making squeaking noises. Walked out onto my balcony and the wood looks so old and rotted that I decided not to go out there for fear I might fall through. Tried calling the front desk at least to have them fix the door knob, but the phone‘s broken. Let’s pray there’s not a fire or an emergency. The ice dispenser on the second floor is broken and doesn’t work so you have to go down to the first floor to get ice. If you don’t believe anything that I’m saying, look at my pictures.

Dont waste your hard earned money, or your precious oxygen! dirty halls, elevator, outdated inside and out, musty carpet in the rooms, a few 50-60 rooms abandoned, spooky scary6 place also ghetto parkin g lot i was there a coupl years back in july for my birthday paid $600 for 2 night the date wasnt availible for me to choose 2022 the memories still haunts me to this day

Helpful staff, clean rooms! The kids loved the indoor waterpark, and the hotel was conveniently located right off the highway. Our suite was very comfy (even with 6 of us) and had a full kitchen.

We booked our room in February, excited to see the new changes since the remodel. We had small children so we were looking forward to a smaller waterpark. They sent me a link on the Thursday before our visit to check in because they are a paperless hotel, I thought everything was going smoothly until we arrived. It was only then we were informed the indoor waterpark was closed until May. It was a holiday weekend and we had 4 kids expecting a waterpark. Our choices were cancel our reservation or if we filled out a review they would give us passes to an even smaller waterpark at a different sold out hotel. We opted to cancel the reservation, and spent the next hour trying to find another hotel. Had the pre check in email stated the indoor waterpark was closed, I would've cancelled then and had a whole day to find another hotel rather than looking with a car full of disappointed kids.

I went here with my family on a vacation a couple years ago, and there were red stains on the walls, carpets, and ceilings. Our microwave didn’t work, and it smelled like skunk in our room. The outside waterpark was completely covered in lily pads and frogs. The sound of the frogs outside at night was deafening. The inside waterpark was okay ish and had a few slides, but the life guard wasn’t doing his job, and my 12 year old cousin had to save someone who was drowning. The pictures posted on the Polynesian website are not real at all. The rooms had paint peeling off the walls and holes were in the couch. Every few steps in the room there were vomit stains on the carpet, and on the balcony there were flipped over chairs with trash covering it. There was moldy grout in showers, and there was a pervasive smell of pot throughout the hallways. The junker cars in the parking lot gave us the impression that it was a drug den. DO NOT STAY HERE.