Polynesian Hotel & Suites
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1 night
1 room, 2 adults, 0 children
All properties in Wisconsin Dells
Polynesian Hotel & Suites
857 N Frontage Rd, Wisconsin Dells, Wisconsin, 53965, United States
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Amenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Spa
Private parkingFree
24-hour front desk
Children's pool
Water slide
All amenities
Property Description
With a stay at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton in Wisconsin Dells, you'll be within a 5-minute drive of Top Secret and Mt. Olympus Water and Theme Park. This family-friendly hotel is 2.5 mi (4 km) from Noah's Ark Waterpark and 4.3 mi (6.9 km) from Crystal Grand Music Theater.
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5.6/10
Cleanliness5.7
Amenities5.6
Location5.7
Service5.6
All 98 reviews
Surroundings
Train: Wisconsin Dells Station
(2.5 km)
Landmarks: Sherwood Forest Camping & RV Park
(1.4 km)
Landmarks: Mt. Olympus - Water & Theme Park Resort
(1.5 km)
Landmarks: Laser Ops Compound
(1.6 km)
Landmarks: Wisconsin Deer Park
(1.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

3
Two-Bedroom Apartment With Kitchen
Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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4
Standard King Room With Sofa Bed
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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6
One-Bedroom Suite With Kitchen
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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4
Standard Room, 2 Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
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1
Standard Room
1 King bed
Non-smoking
Towels
Blackout curtains
Bedding: Blanket or quilt
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6
Suite, 1 Bedroom, Kitchenette (Queen And Sleeper Sofa)
Bedroom 1:1 Sofa bed and 1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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6
Suite, Refrigerator
Bedroom 1:1 King bed ● Bedroom 2:2 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
Standard Room ( Multiple Beds )
2 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability

7
Apartment With Kitchen
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

6
Studio, 1 Queen Bed With Sofa Bed, Kitchenette
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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Guest Reviews
5.6/10
98 reviews
- Cleanliness5.7
- Amenities5.6
- Location5.7
- Service5.6
Average for similar properties in Wisconsin Dells

Review summary
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Affordable pricing: Frequently praised for cost-effectiveness, with some users noting it as a key reason for repeat stays.

Guest User
May 26, 2025
The heating didn't work, the internet doesn't work well, there's no microwave inside, the room isn't very recommendable, and the person who helped us when we arrived was very poor.
Original TextTranslation provided by Google

Pawarit
July 19, 2024
Great service
Beautiful place
Has Pool
Everything good but internet slow like turtle ;-;

Guest User
July 26, 2025

Where do I start? From the outside it looks like Bates Motel. I thought it couldn’t have been that bad inside. The pictures looked amazing and the reviews on Google were very positive but apparently I did not do my due diligence by going on TripAdvisor. This is a last-minute pitstop on our way home. Thankfully, we’re only spending one night. I Should read all these reviews!! I feel like I could’ve stayed at the super 8 and had a better experience for 1/2 the price. Upon going into our building with our luggage, you needed a key card for entry, according to the front desk & the door itself. That is not true. The doors are all unlocked to the outside and you do not need a key to access any doors to get into the hotel. Very concerning! Not safe at all. The hotel looks abandoned from both the outside and the inside. and you’re right, it smells like **** and cigarettes everywhere you go. Old run down carpet in the hallways and even the lobby, which should be your first experience here… is lacking. Half of the waterpark outside well, most of the waterpark outside is closed. They filled in the smaller kiddie pools with dirt and rocks while just putting ropes up with “keep out” signs everywhere. It gives you a very eerie feeling when you’re walking from the indoor pool to the outdoor areas. It honestly feels like you’re walking through an abandoned hotel. The woodwork on the exterior of the hotel is rundown and needs to be repainted while weeds are just growing everywhere and a lot of areas are overgrown. Needs landscaping desperately!!! Somebody mentioned renovations? I didn’t see anything going on. The elevator is scary as all get out. You get in there and you pray that it’s not gonna drop to the basement floor; Not to mention there are no elevator certifications or notices in it. When was the last time it was serviced? Or inspected? Our Room: The toilet in our room doesn’t flush properly. The door knob on the bathroom is about to fall off. The Wi-Fi doesn’t work at all so I am using my cellular data. The air conditioning unit is making squeaking noises. Walked out onto my balcony and the wood looks so old and rotted that I decided not to go out there for fear I might fall through. Tried calling the front desk at least to have them fix the door knob, but the phone‘s broken. Let’s pray there’s not a fire or an emergency. The ice dispenser on the second floor is broken and doesn’t work so you have to go down to the first floor to get ice. If you don’t believe anything that I’m saying, look at my pictures.

Guest User
July 27, 2025

The Owners "DO NOT CARE ABOUT THE PROPERTY". The grass is overgrown, building needs to be painted, sign in front of property is broken, issues with room amenities working properly, 2nd and 3rd floors cannot sit on balcony. This Hotel has not been upgraded in last 20 years. I believe the owners think as long as there is a pool on the inside and outside of the property, then they have fulfilled their obligation to their quests. That is why Hotel Reservations are "NON-REFUNDABLE". I will say this the little kids I saw seemed to be having a great time. And the beds were comfortable. Lots of good restaurants in the area but they all close very early not 24/7 like in other states.

Guest User
July 17, 2025

Dont waste your hard earned money, or your precious oxygen! dirty halls, elevator, outdated inside and out, musty carpet in the rooms, a few 50-60 rooms abandoned, spooky scary6 place also ghetto parkin g lot i was there a coupl years back in july for my birthday paid $600 for 2 night the date wasnt availible for me to choose 2022 the memories still haunts me to this day

Guest User
June 21, 2025

Helpful staff, clean rooms! The kids loved the indoor waterpark, and the hotel was conveniently located right off the highway. Our suite was very comfy (even with 6 of us) and had a full kitchen.

Guest User
June 8, 2025

Horrible communication. They tell you what you want to hear just to get you to book with them. I had so much faith in this place coming here with my family for over 7 years. I had my vacation booked since January. I called to confirm indoor and outdoor water parks would be open by then and they CONFIRMED to me yes for JUNE 2025. We even called the day prior and we were told the outdoor won’t be open until JUNE 15 this upset us but we thought we will do the indoor water park for my daughter. My family and I get here and as we’re checking in they tell us the outdoor and indoor is closed. Like what? We called the day prior to confirm everything. It is upsetting and disappointing. Might as well spend the extra dollars on a bigger and better resort.

Guest User
May 8, 2025

We booked our room in February, excited to see the new changes since the remodel. We had small children so we were looking forward to a smaller waterpark. They sent me a link on the Thursday before our visit to check in because they are a paperless hotel, I thought everything was going smoothly until we arrived. It was only then we were informed the indoor waterpark was closed until May. It was a holiday weekend and we had 4 kids expecting a waterpark. Our choices were cancel our reservation or if we filled out a review they would give us passes to an even smaller waterpark at a different sold out hotel. We opted to cancel the reservation, and spent the next hour trying to find another hotel. Had the pre check in email stated the indoor waterpark was closed, I would've cancelled then and had a whole day to find another hotel rather than looking with a car full of disappointed kids.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Indoor swimming pool
Outdoor swimming pool
Spa
Private parking
Free
24-hour front desk
Children's pool
Water slide
Wake-up call
Wi-Fi in public areas
Free

Indoor swimming pool

Outdoor swimming pool
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Front Desk Services
24-hour front desk
Wake-up call
Safe at front desk
Languages Spoken
Spanish
Food & Drink
Alcohol-free property
Health & Wellness
Spa
Golf course
Off-site
Activities
Water slide
Public Areas
ATM
No smoking in public areas
Elevator
Smoking area
Cleaning Services
Laundry service (on-site)
Facilities for Children
Children's pool
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
Smoke detector
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. PHP 2,908.74) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 141
With a stay at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton in Wisconsin Dells, you'll be within a 5-minute drive of Top Secret and Mt. Olympus Water and Theme Park. This family-friendly hotel is 2.5 mi (4 km) from Noah's Ark Waterpark and 4.3 mi (6.9 km) from Crystal Grand Music Theater.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and lifeguards on site.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 213 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided weekly.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and lifeguards on site.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 213 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided weekly.
Frequently Asked Questions
What is the cancellation policy for Polynesian Hotel & Suites?
The cancellation policy for Polynesian Hotel & Suites varies depending on the type of room and booking conditions.What is the cancellation policy for Polynesian Hotel & Suites?
What are the check-in and check-out times at Polynesian Hotel & Suites?
Standard check-in time at Polynesian Hotel & Suites is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Polynesian Hotel & Suites?
Can I bring my pet inside the Polynesian Hotel & Suites?
Pets are allowed on request at Polynesian Hotel & Suites. Charges may be applicable.Can I bring my pet inside the Polynesian Hotel & Suites?
Is there a restaurant at Polynesian Hotel & Suites?
Except for the breakfast, there is no restaurant in Polynesian Hotel & Suites. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at Polynesian Hotel & Suites?
About This Property
Nearest Train Station | Wisconsin Dells Station |
---|---|
Distance to Train Station | 2.5KM |
Average Price From | PHP5739 |
Hotel Star Rating | 3 |