Wirral (Heswall)
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Wirral
Wirral (Heswall)
Chester Rd, Heswall, Wirral, Merseyside, United Kingdom
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A day at the races or a night on the tiles? You'll find the best of both worlds at Premier Inn Hotel Wirral (Heswall). With great transport links nearby, you'll be well placed for business and leisure destinations around the area, including Chester Racecourse and Liverpool city centre. Host your special event at Thornton Manor. Perfect your swing at Royal Liverpool Golf Club, or watch how the pros do it at the Open Championships. Bag a bargain at Cheshire Oaks or shop 'til you drop in Liverpool. Then head back for a tasty meal in our restaurant, and a great night's sleep in your new, modern room with extra-comfy Hypnos bed.Show More
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Amenities
ParkingFree
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Property Description
A day at the races or a night on the tiles? You'll find the best of both worlds at Premier Inn Hotel Wirral (Heswall). With great transport links nearby, you'll be well placed for business and leisure destinations around the area, including Chester Racecourse and Liverpool city centre. Host your special event at Thornton Manor. Perfect your swing at Royal Liverpool Golf Club, or watch how the pros do it at the Open Championships. Bag a bargain at Cheshire Oaks or shop 'til you drop in Liverpool. Then head back for a tasty meal in our restaurant, and a great night's sleep in your new, modern room with extra-comfy Hypnos bed.
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4.2/5
Very GoodCleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 40 Reviews
Surroundings
Airport: Hawarden Airport
(25.5 km)
Airport: Liverpool John Lennon Airport
(49.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
Accessible Double Room
Non-smoking
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Twin Room
Non-smoking
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1
Single
1 Single bed
Has window
Non-smoking
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Double Room
Non-smoking
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Guest Reviews
4.2/5
Very Good
40 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Wirral
AI Summary
Centrally located for exploring Wirral, Liverpool, and North Wales. Convenient access to amenities and trains. Exceptional, friendly staff offering outstanding service, fostering a warm atmosphere.
Guest User
March 29, 2025
Location is excellent for a trip to the Wirral or even as a back route into Liverpool (on the train from Hoylake). Ample car parking. Friendly welcome and although our room was a bit of a trek from reception it was clean, quiet and well equipped. As promised on TV, with a very comfortable bed. Heater and decor looked a bit dated and initially the TV and remote didn't work. Reception was busy with check ins so it took a bit of time (and a long walk) to solve the problem. Maybe that should have been checked when the room was prepared for our visit?
Guest User
March 26, 2025
The staff are so friendly and helpful - nothing is too much trouble for them. the rooms are quite comfortable and overall the stay was good. There are a few areas for improvement: 1) The heating is very unreliable in terms of keeping the temperature at a constant rate. I find it too cold and then too hot in the winter and then too hot in the summer as there is no air conditioning. 2) The Wi Fi is extremely unreliable and it is not worth upgrading to Ultimate as that too can be unreliable. The problem is that the hotel is a dead zone so it is hard to get a phone signal too or access 4/5G. 3) I find the pillows very uncomfortable as they are too full so I end up taking my own pillows. My understanding was that one of the USPs of the PInn was a range of pillows would be available. 4) I like to have a room on the ground floor but I have to call the hotel to arrange this as there is no facility for requests on the website. This would be an easy thing to fix so that the hotel staff can allocate rooms appropriately.
Guest User
March 24, 2025
Overall the stay was good. However, our experience at breakfast was terrible. The meals are served in the pub next door but it is run by Premier Inn staff. Due to the Liverpool Legends match at Anfield on the Saturday there was a larger than normal number of people staying at the hotel. They were understaffed as only one person working. We arrived at 10:30am as booked. We were told that there was nothing left. We were eventually shown to our table and then left to fend for ourselves having bakery and continental breakfast having already paid for cooked breakfast. We were eventually asked what we wanted but weren’t able to order as hadn’t been given menus and had been told nothing left. This wasn’t true and only had run out of eggs, mushrooms and tomatoes! We ordered and eventually got food 45 minutes after we had arrived! The food was good and had been cooked fresh on order but the service and attitude of our server was disgraceful and ruined an otherwise pleasant stay. We haven’t yet had a response from Premier Inn as we have to go through Guest Relations but the receptionist was as helpful as she could be and said she couldn’t do refund on site. If the breakfast situation is resolved we would happily stay again in future as was very reasonable for a Friday evening.
Guest User
March 12, 2025
An overall good experience but could do with more staff at the weekends to handle the breakfast rush. Restaurant was at full capacity and the staff were doing the best they could under the circumstances but were clearly overwhelmed. As always, nice and comfortable rooms though.
Guest User
March 7, 2025
Stayed overnight while visiting the area clean accommodation, basic but adequate, friendly polite staff who went the extra mile to forward on an item I left behind. Good breakfast and efficient staff there too. Good easy to find location with plenty of parking area
Guest User
March 1, 2025
Spent a couple of night here and it was ok. The rooms are very tired with cracks in the wall/paint chips, and cobwebs everywhere. The window doesn’t lock shut or even shut without the lock, so hopefully this gets fixed for the next guest. We did feel safe though, as it was key card entry after a certain time to the main block and always a receptionist who, was always polite and friendly! The plus sides is the parking is free and there is a beautiful pub the other side of the road! You can also have a cooked breakfast next door for £10 each (if I remember right). Includes conti. All in all it was a safe and secure hotel which did all the basics very well. Lovely area and great staff! Only a few niggles and it’ll be brilliant!
Guest User
February 17, 2025
The hotel was the usual Premier Inn standard, with clean, well appointed rooms where everything worked as it should. However, despite being contacted by email the day before I arrived I was greeted with a sign saying NO FOOD was available unless you had a 'meal deal' booked, which, for me is not value for money and was not mentioned in the email. This is not what you want to hear after a long drive as I was now faced with finding somewhere to actually eat! I'm disappointed this was not thought important enough for advanced warning. I've used Premier Inn for a number of years, but the slowly slipping standards will make me search for alternate options now.
Guest User
February 16, 2025
The hotel itself was the usual Premier Inn high standard. Our disappointment was with the restaurant. On the evening of our arrival we waited 20 minuets at the bar to get a drink. The breakfasts the following morning was the worst we have experienced. There was no flavoured yoghurts, the fruit salad was predominantly pineapple with the odd grape and slice of apple. There was one solitary over ripe banana in the fresh fruit basket. The cooked breakfast was also extremely poor. The bacon sausage and beans were of poor quality. Also the sausage and bacon were cold and undercooked.
Services & Amenities
Most Popular Amenities
Parking
Free
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Parking
Parking
Free
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Paying at the Hotel
Property Description
- Number of Rooms: 87
A day at the races or a night on the tiles? You'll find the best of both worlds at Premier Inn Hotel Wirral (Heswall). With great transport links nearby, you'll be well placed for business and leisure destinations around the area, including Chester Racecourse and Liverpool city centre. Host your special event at Thornton Manor. Perfect your swing at Royal Liverpool Golf Club, or watch how the pros do it at the Open Championships. Bag a bargain at Cheshire Oaks or shop 'til you drop in Liverpool. Then head back for a tasty meal in our restaurant, and a great night's sleep in your new, modern room with extra-comfy Hypnos bed.