Guest User
December 19, 2022
First of all, I didn't have the opportunity to see the hotel because the trip.com operator who guided me (with a strong African accent), once told me that I paid, that the reservation did not work and therefore I will not be charged. clumsiness or scam, the fact is that I was charged and that I was not able to take advantage of the room I paid for (129€). So, I had to book another hotel on *********** (138€) unfortunately further away because there was no more room, and when I called trip.com, I was told that it It's not their fault, then when I called the hotel I was told that the reservation had been recorded. no one makes an effort to reimburse me or at least make a commercial gesture towards a future stay. I think the system looks like a big scam and I lost €129. if no action is taken I will inform the 120,000 members of the existing association in Paris/Lyon/Marseille/Annecy of which I am the treasurer, of the scam of which I was the victim and I will ensure that every month all members are informed by email.
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