Quality Inn & Suites Hanes Mall
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1 night
1 room, 2 adults, 0 children
All properties in Winston Salem

Quality Inn & Suites Hanes Mall

2008 S Hawthorne Rd, Winston Salem, North Carolina, 27103, United States
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hotel overview picture
Highlights
Lots to do
Free parking
Pets welcome
Amenities
Private parkingFree
24-hour front desk
Wi-Fi in public areasFree
Smoking area
Conference room
Multi-function room
Business center
Fax/copying service
All amenities
Property Description
With a stay at Quality Inn & Suites Hanes Mall, you'll be centrally located in Winston-Salem, within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. This hotel is 2.1 mi (3.4 km) from Wake Forest University Baptist Medical Center and 3 mi (4.8 km) from Truist Stadium.
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6.9/10
Good place to stay during my business trip. Room is clean and nearby have many store to explore.
All 97 reviews
Surroundings
Airport: Smith Reynolds Airport
(14.1 km)
Airport: Piedmont Triad International Airport
(44.5 km)
Train: High Point Station
(34.6 km)
Landmarks: House of Plants
(250m)
Landmarks: Covenant of Grace ARP Church
(330m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Room, 2 Double Beds, Non Smoking
9

Room, 2 Double Beds, Non Smoking

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Room, 1 King Bed, Accessible, Non Smoking (Upgrade)
6

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Towels
Microwave
Private toilet
Room Details
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Room, 2 Double Beds, Smoking (Upgrade)
10

Room, 2 Double Beds, Smoking (Upgrade)

2 Double bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Suite With Two Double Beds
6

Suite With Two Double Beds

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
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King Room-Non-Smoking
11

King Room-Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Standard Single Room With 2 Double Beds-Smoking
9

Standard Single Room With 2 Double Beds-Smoking

2 Double bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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One-Bedroom Suite - Non-Smoking
8

One-Bedroom Suite - Non-Smoking

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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King Room-Non-Smoking
10

King Room-Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Standard Room, 2 Double Beds, Non Smoking
8

Standard Room, 2 Double Beds, Non Smoking

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Standard King Room-Smoking
8

Standard King Room-Smoking

1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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Guest Reviews

6.9/10
97 reviews
Verified Reviews
  • Cleanliness6.9
  • Amenities6.9
  • Location6.9
  • Service6.9
Average for similar properties in Winston Salem
Most Mentioned
AI Summary
The staff offers exceptional, friendly service. Convenient location near shopping, dining, and hospitals for medical needs. Close to amenities like a convenience store.
j‍u‍$‍C‍h‍i‍p
August 5, 2025
Great place to come through and stay when your out conducting business or even with a family vacation cant wait to return
P‍a‍r‍r‍i‍s‍h
July 6, 2025
It's ok
N‍i‍c‍k‍W‍e‍e
April 29, 2025
Good place to stay during my business trip. Room is clean and nearby have many store to explore.
S‍t‍e‍v‍e‍n
May 22, 2025
The facility was older, which didn't matter that much, but the hot water being out when i was trying to get ready for my brother's funeral was just beyond unacceptable!
D‍a‍v‍i‍d
May 20, 2025
Property is very old and out dated. The hotel lost hot water for the last 2 days wwe were there. I’ll be submitting a request for a refund. I’m done with Quality Inns.
C‍h‍a‍r‍l‍o‍t‍t‍e
May 19, 2025
Room assigned wasn’t cleaned. Rumpled bed. Old pizza box. Busted light. Smoke alarm falling off wall. Shared photos with front desk and they didn’t care.
R‍ ‍J‍a‍m‍e‍s
May 18, 2025
Stay anywhere but here Checked in early but did not actually go to the room until later in the evening. TV was not working. Called front desk and did not get an answer. We saw a person sitting there when we walked by on the way to the room. Made sure the connections were good but nothing. Called again. Still no answer. Waited 10 minutes and called again. No answer. Gave up at this point. Mentioned it when checking out and was told we should have called. I stated we did that but no one would answer. He said he would tell head of something about it but no offer for any other partial refund or anything. Shower/tub had brown water coming from spigot. Very outdated and in need of massive overhaul. Had we not been in town because of family emergency and local college graduation had almost all the other hotels packed, we would not have chosen this property to stay at. And we definitely will not choose it in the future. Or recommend to anyone else.
M‍a‍r‍y
May 18, 2025
This property is so outdated and dirty. Not sure if it was booking through ******* at a different rate than the 160.00 they gave me when I called. The room was so filthy and springs in bed were poking our back all night. Bathroom in all corners and bathtub were caked with filth and had holes in the wall. One would say why did you stay and it’s because ******* does not refund. So we used our blankets and laid with them. Then had to wash before heading out for our continued drive. The carpet in the room felt very gummy. ******* needs to do a better review on these properties. One call to the health department 🤔 😉 and this place would be shut down. Unfortunately had to leave a message for today but Monday they will hear about it.

Services & Amenities

Conference room
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Business Services
Front Desk Services
Languages Spoken
Public Areas
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. €85.85) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 224
Phone:+1-336-7656670
With a stay at Quality Inn & Suites Hanes Mall, you'll be centrally located in Winston-Salem, within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. This hotel is 2.1 mi (3.4 km) from Wake Forest University Baptist Medical Center and 3 mi (4.8 km) from Truist Stadium.

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.

A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Quality Inn & Suites Hanes Mall?

The cancellation policy for Quality Inn & Suites Hanes Mall varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Quality Inn & Suites Hanes Mall?

Standard check-in time at Quality Inn & Suites Hanes Mall is 16:00 and check-out time is 11:00.

Can I bring my pet inside the Quality Inn & Suites Hanes Mall?

Pets are allowed on request at Quality Inn & Suites Hanes Mall. Charges may be applicable.

How far is the Quality Inn & Suites Hanes Mall from the closest airport?

The closest airport is Smith Reynolds Airport, and it is about 13 mins from hotel by car (14.1 km).

About This Property

Nearest AirportSmith Reynolds Airport
Distance to Airport14.06KM
Nearest Train StationHigh Point Station
Distance to Train Station34.57KM
Average Price FromEUR85
Hotel Star Rating2