Best Western Plus Hanes Mall Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Winston Salem
Best Western Plus Hanes Mall Hotel
3330 Silas Creek Pkwy, Winston Salem, North Carolina, 27103, United States
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Amenities
ParkingFree
Gym
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areasFree
Conference room
Multi-function room
All amenities
Property Description
The Best Western Plus Hanes Mall Hotel is designed with travelers in mind.
Conveniently located between Business Route 40 and Interstate 40 on Silas Creek Parkway, we are easy to find! The Hanes Mall and Novant® Health Forsyth Medical Center are both just outside our door.
The beautifully appointed guest rooms of the Best Western Plus Hanes Mall Hotel feature a contemporary decor with free Wi-Fi, cable television, microwave and refrigerator. Overnight guests are welcome to enjoy a complimentary hot breakfast buffet with sausage, eggs, waffles and more! Guests at this Winston-Salem hotel are also invited to take advantage of our fitness room, business center and seasonal outdoor pool.
If you are in town on business, the 1200 square foot meeting room is perfect for professional events.
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7.4/10
Overall it's OK, cost-effective shopping, etc.
All 100 reviews
Surroundings
Airport: Smith Reynolds Airport
(14.9 km)
Airport: Piedmont Triad International Airport
(44.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

2
1 King Bed, Non-Smoking, Jetted Tub, Wi-Fi, Microwave And Refrigerator
1 King bed
Non-smoking
Bathtub
Refrigerator
Microwave
Connecting rooms
Check Availability

1
Accessible-1 King, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking
1 King bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Desk
Check Availability

5
Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

2
Mobility Accessible King Room with Roll In Shower
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
7.4/10
100 reviews
- Cleanliness7.6
- Amenities7.3
- Location7.5
- Service7.3
Average for similar properties in Winston Salem

Review summary
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Location: Frequently praised for proximity to workplaces, shopping, dining, and hospitals, with some users highlighting its convenience within a half-mile radius.

Guest User
May 3, 2025
The first time I stayed there, the hot water was broken.
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Fangweijia
May 19, 2024
Overall it's OK, cost-effective shopping, etc.
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Minfuke
August 23, 2023
Overall good
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Guest User
June 2, 2023
A budget hotel with no special highlights. Overall it's okay. The mattress in the double room is moderately soft and comfortable. The free breakfast in the morning tastes good.
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Guest User
June 30, 2025

Carpet stained with what appeared to be Blood. Reported this to the front desk but nothing was done to rectify the issue.

aolling
May 23, 2025

Stayed here many times and it is going downhill over the past several years. Decent breakfast, friendly staff, good price. But…. The rooms are falling apart!!! Slow drains, stains on door, electrical outlets loose on the wall, and some ratty furniture. After staying here several times, I think it’s time for me to upgrade!

Phil
April 30, 2025

Rick at the front desk is the best.

Shanyn
April 30, 2025

Great for Business Travelers!
I've stayed at this hotel twice and was impressed by the level of upkeep, customer service and overall amenities for the price point. The breakfast is great and kept well stocked throughout the morning. The front desk staff is kind and very helpful and both day and night shifts remembered me from my first stay. The rooms are spacious and well appointed. This may be my go-to hotel for my monthly business trips to Winston Salem!
Services & Amenities
Most popular business facilities
Parking
Free
Gym
24-hour front desk
Luggage storage
Wake-up call
Wi-Fi in public areas
Free
Conference room
Additional charge
Multi-function room
Business center
Multimedia display system
Fax/copying service

Gym

Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking is available Off-site parking.
Parking
Free
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Multimedia display system
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Wake-up call
Languages Spoken
English
Food & Drink
Convenience store/kiosk
Public Areas
No smoking in public areas
ATM
Elevator
Vending machines
Health & Wellness
Gym
Cleaning Services
Clothes dryer
Ironing service
Accessibility
Assistive listening devices
Braille signs
Pool hoist available
Pool ramp available
Stair-free main entrance
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. PHP 11,651.08) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Paying at the Hotel
- Cash
Property Description
- Renovated: 2014
- Number of Rooms: 130
The Best Western Plus Hanes Mall Hotel is designed with travelers in mind.
Conveniently located between Business Route 40 and Interstate 40 on Silas Creek Parkway, we are easy to find! The Hanes Mall and Novant® Health Forsyth Medical Center are both just outside our door.
The beautifully appointed guest rooms of the Best Western Plus Hanes Mall Hotel feature a contemporary decor with free Wi-Fi, cable television, microwave and refrigerator. Overnight guests are welcome to enjoy a complimentary hot breakfast buffet with sausage, eggs, waffles and more! Guests at this Winston-Salem hotel are also invited to take advantage of our fitness room, business center and seasonal outdoor pool.
If you are in town on business, the 1200 square foot meeting room is perfect for professional events.
Frequently Asked Questions
What is the cancellation policy for Best Western Plus Hanes Mall Hotel?
The cancellation policy for Best Western Plus Hanes Mall Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Best Western Plus Hanes Mall Hotel?
What are the check-in and check-out times at Best Western Plus Hanes Mall Hotel?
Standard check-in time at Best Western Plus Hanes Mall Hotel is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Best Western Plus Hanes Mall Hotel?
Does Best Western Plus Hanes Mall Hotel provide breakfast?
Yes, Breakfast is offered at Best Western Plus Hanes Mall Hotel. Breakfast option(s): Full English/Irish. Does Best Western Plus Hanes Mall Hotel provide breakfast?
Can I bring my pet inside the Best Western Plus Hanes Mall Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Plus Hanes Mall Hotel.Can I bring my pet inside the Best Western Plus Hanes Mall Hotel?
How far is the Best Western Plus Hanes Mall Hotel from the closest airport?
The closest airport is Smith Reynolds Airport, and it is about 15 mins from hotel by car (14.9 km).How far is the Best Western Plus Hanes Mall Hotel from the closest airport?
About This Property
Nearest Airport | Smith Reynolds Airport |
---|---|
Distance to Airport | 14.89KM |
Nearest Train Station | High Point Station |
Distance to Train Station | 34.06KM |
Average Price From | PHP6189 |
Hotel Star Rating | 2 |