To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(45)
Positive reviews(39)
Reviews with photos/video(3)
autumn titanium
Standard One-Bedroom Apartment
Stayed in Jan 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on Feb 27, 2024
This place is a gem - convenient location in a safe/quiet neighborhood close to the city centre, clean and spacious room with kitchen and cooking utensils, free and secured parking, helpful and friendly owner, affordable rates. The place has no reception counter. To check-in, the guest has to arrange with the owner via phone or email prior to arrival. As I was on a long flight and I had no phone/data roaming in Namibia, I didn't see the owner's email and I was stuck outside the place without a way to get in. Luckily I drove to a nearby hotel and borrowed the phone to call the owner, and the owner (who actually lives elsewhere) came to open the door for me within 10-15 minutes. Next time if I come here again, I should contact the owner 1 day before arrival, so that the owner knows my arrival time and sends me the check-in instructions in time.
Yolanda
Standard One-Bedroom Apartment
Stayed in Jun 2023
Solo travelers
62 review
4.7/5
Amazing
Posted on Jul 14, 2023
Lovely stay. Everything is very clean, they are very friendly, it is comfortable. It is located in a very quiet neighborhood, where there is nothing, residential area, there is a shopping center.
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Guest User
One-Bedroom Apartment
Stayed in Aug 2022
Other
76 review
5.0/5
Outstanding
Posted on Sep 27, 2022
I really like this B&B. Everything you need is available, recommended
The apartment was very nice, equipped with all you need. The view was magnificent, the staff very helpful. And the contact with representatives quick and more than sufficient. Everything was perfect,
Guest User
Stayed in Nov 2024
Solo travelers
5.0/5
Outstanding
Posted on Dec 29, 2024
Very well located close to Mall. Friendly staff and always help full Good interaction between owner as well Cant wait for my next visit .
Guest User
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 28, 2024
This is our 2nd home away from Swakopmund. Friendly and helpfull staff. Apartments are well equiped, especially when you stay for long periods of time.
Guest User
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 5, 2024
The place was clean and modest. The beds were bid and comfortable. The kitchen was filled with beverages for the mornings. The lady cleaned every day. She was friendly and helpful. The location was great. Will book again. Enjoyed our stay it was comfortable and peaceful
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 8, 2024
The apartment is clean with all needed amenities. Close to the maerua mall. Loved our stay and stayed twice in August 2024.
Guest User
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on Jun 3, 2024
Stayed with my 2year old son and it's a great location which is near the cbd and shopping mall.greatly furnished and they clean for you during your stay.its peaceful
Guest User
Stayed in Mar 2024
Business travelers
5.0/5
Outstanding
Posted on Apr 30, 2024
My colleague and I stayed in the 2 bedroom suite. We were happy with the space we had as we weren't on top of eachother. Everything we needed was in the suite and the help, Vicky, was awesome in that she did the laundry and brought it back before end of day. The location was perfect as it was in a quiet neighbourhood and we could work and also the mall was a stone's throw away.
Guest User
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Feb 20, 2024
I have stayed at the Hartmann Suites many times over the past few years, so we can honestly attest to its Trip Advisor rating. This really is one of the best self-catering accommodation units in Windhoek. Staff are always attentive, and friendly. Rooms are comfortable and clean. Very safe and secure parking. What more could you ask for?
Guest User
Stayed in Nov 2023
Couples
4.0/5
Very Good
Posted on Dec 21, 2023
Nice, quaint apartment not far from city center and shopping centers. A car is a must. Otherwise you must use a taxi. Service was very good. Personnel was helpful and gave prompt assistance. We would go back.
Guest User
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Oct 6, 2023
Our stay was great from making the booking that was easy and convenient, one phone call to arrange for key collection after arriving late until departure the next morning was a breeze. I highly recommend Hartmann suites for any overnight stay in Windhoek.
Guest User
Stayed in Sep 2023
Business travelers
4.0/5
Very Good
Posted on Oct 3, 2023
We truly enjoyed our stay. Just 1 issue the parking is not very safe. Our ladder was stolen during Sunday afternoon right from inside the "secure" parking they claim to have. I believe the gate was open. The ladder was secure on our trailer but it was removed and stolen. Rest of the stay was good.