Eastwind

I had an incredible two-night stay at Eastwind Windham! It was the perfect escape from the business of NYC. The grounds are so well kept, the lobby is cozy and great for relaxing or working, and the complimentary bikes made it easy and fun to explore the area. The daily breakfast basket, delivered to your door, was a highlight with fresh pastries, jam, and juice. We stayed in a Lushna suite, which had the perfect balance between a boutique hotel and glamping vibe. The fire pits at night were such a peaceful way to end the day. Huge thanks to Jamie and Eric for their warm, thoughtful service and hospitality. Their communication was seamless through their text system. I can’t wait to come back!

1) - Every photo you've seen of this place in Conde Nast/ T + L/ every 'where to stay in the Catskills guide' is of photos taken when the place just opened. It does not match, feels incredibly dirty/ poorly maintained/ unloved. 2) - They are seriously understaffed - and by that I mean there are no staff! Just a sad, crumpled message on the reception desk to say 'check in at the bar' and when you go there another sad 'we are a small team and not here right now'. Thanks for the warm welcome! 3) - The cleaning products made me feel sick - even though the place felt incredibly unclean - (not a feeling, it was filthy - the stairs, crumbs on the furniture, dust everywhere). They said there was one member of housekeeping at the property which if you do the maths on turnover time... 4) - May seem cheaper, but upon reflection, the Wylder next door at $70 more or thereabouts, includes bikes, mountain and electric, and a plethora of activities and space. There is no proper outside space at Eastwind - not even to sit. 5) - I was told to check in and check out by my phone when I found a staff member, but I didn't receive any messages by phone or email, despite providing when booking, again when I first encountered a human, and so I don't know what happened there. 6) - Suffice to say, I couldn't get out of there fast enough the following day. Dear owners - you actually have to continue to maintain your property once you've opened it. That's how it works.

The cabin or lushna was small but the bathroom which is right outside the cabin is spacious, we had our own fire pit and ordered the breakfast basket, dinner in the main building was amazing. The employees where very hospitable would come again.

Absolutely dreadful experience. We visited in July, the off season for this region, and at a 300-400 price point for a basic room you would at least expect fresh towels or turn down. And if that needs to be requested, you would hope that it would be made explicit. Instead, at check in you have to push through a crowded bar to get the bar tenders attention to check in, and then if you need anything it’s the same story. Lots of lipstick in the room, and i guess some people will fall for it. Plenty of other better hotels in the area, or even airbnbs, at this price point. Never again.

Beautiful hotel and property in the middle of nature. If you’re ok with limited staff presence on the property and no housekeeping then you should go for it. The rooms are nice and the decor is natural and modern. No TV or fridge, etc. Windham is not a big town but this location is by some good diners, not far from other towns with cute main streets, and the beautiful Windham Path.

The dinner service is absolutely AMAZING!!! Such an amazing atmosphere, amazing staff, and the food is absolutely DELICIOUS! Eric does such a wonderful job cooking on the grill. The bartender is so sweet and welcoming and makes the best drinks!! The staff here is beyond incredible and makes the entire experience well worth it. Such a beautiful place to stay, or pop in for a weekend dinner service. Absolutely AMAZING!!