Winchelsea Lodge

Location could not fault, service from staff very poor, initial website gave incorrect information on facilities saying rooms accessible with no stairs, on arrival room was up a flight of stairs and stairs in the room also. I would not have booked location if this was correctly stated on website. Once arriving brought to staff attention, to say not helpful would be an understatement , they didn’t even want to acknowledge there was an issue with booking. Spent the night stuck in the room so overall experience was a waste of time. Said I could go elsewhere but unwilling to refund cost already paid so choice either end up out of pocket or stay and spend the night watching the tele. Very disappointing.

Stayed just one night but wish we could have longer but had to attend a family funeral. The accommodation was faultless. The staff were hard working and very friendly. The food was excellent. Winchelsea Lodge is ideally situated for visiting Hasting Rye and the East Sussex area. We hope to stay there again for a longer period.

Our choir stayed at Winchelsea Lodge for the weekend during our tour to sing in Rye and we had a fantastic time. Violet was an absolute star from the initial contact right through to the end of the weekend. She ensured all our needs were catered for including vegan and gluten free menus and was always there with a smile.

Food was really unpleasant. The staff was picking at the carvery with their fingers and eating it instead of serving customers. I reluctantly complained and booked another table at a different restaurant as we was so hungry but couldn't eat the food at Winchelsea Lodge. Unfortunately I received a lot of abuse in front of my young daughter by the manager Lee who is very aggressive. It was a very unpleasant experience. My 5year old daughter was very upset.

Lee, Daniel and staff were all excellent, nothing was too much trouble. The suite was very clean and comfortable and had an amazing view from patio. it had two large tv, one in lounge and bedroom. Plenty of tea and coffee and fridge well stocked. The food was superb , starting with carvery on Sunday. We stayed 4 nights and had a meal each night, which were all delicious. Breakfast had a great selection of fresh fruits, pastries and cooked breakfast ( sausages really good). Highly recommended.

A lovely weekend away in a beautiful location. Stylish, comfortable rooms with everything you need. Amazing food and lovely atmosphere. Would definitely recommend the Sunday carvery, the best I've tasted. Thankyou to Lee and the team for a great weekend, we will definitely be back soon. The Farmer family x