Rowhill Grange Hotel & Utopia Spa

Guests lauded the comfortable, clean rooms and beds, along with the friendly, helpful staff and relaxed atmosphere. However, there were no specific disadvantages mentioned in the reviews.

This is a honest review of this place . Firstly the spa days are extremely expensive for what they are ,a massage /lunch the massage in the price was nice but the spa itself is tired and I would say slightly dirty with uncomfortable chairs and lack of . When you sign in after already paying over £400 pounds you then have to pay an additional £5 pp to enter the spa which is taken via card payment in my case £15 and they don’t tell you that it’s not given back for days it’s been 4 days now they have taken from my bank account and I still have not received it back . Lunch and lunch area (outside ) The lunch has added cost 2 , so if you want Caesar salad and don’t want to eat a bowl full of lettuce then you have to pay an additional cost for chicken and for chips etc , it’s all cost cost cost and the drinks are so expensive I can’t believe, this place is a money spin . We was seated outside which was nice but tables not wiped and wasps and flies/ ants everywhere and the young waitress (although very nice ) was extremely dim , and our table got charged with drinks that someone else had (yes they took the drinks off our bill and so they should have ) Back to the spa : . Inside the spa not enough seats to relax people put towels /robes on them and they are uncomfortable, and tired and dirty , changing rooms ok but small , not my view of a comfortable spa day . All in all this place is nothing special and if you want posh I would spend your money elsewhere . Surrounds are nice /grounds etc . Lots of parking , thank goodness they don’t charge for that . Service is crap .

We had our Twilight Wedding at Rowhill Grange on Friday, 6th June – and wow, what a day! As a young couple (28 and 30), we couldn’t have asked for a more perfect experience from start to finish. The Booking Process This couldn’t have been easier, all thanks to Emilia! We viewed a few venues in the area, but none of them listened and engaged the way Emilia did. She truly paid attention to what we were looking for, responded with thoughtful suggestions, and offered professional guidance that we ended up following most of the time and made us feel so at ease right from the start. Contracts & Planning The contracts and official documentation were crystal clear. We’ve heard horror stories from friends dealing with other venues, but Rowhill’s paperwork was simple, accurate, and left no room for confusion. Everything was clearly explained and easy to understand. The Build-Up As you can imagine, we had a million questions – especially with the unpredictable weather forecast! Emilia went above and beyond to support us, answer every query, and calm our nerves. Even when she wasn’t available, her team stepped in and upheld the service we were used to!
We also visited the venue several times before the wedding and every time, Emilia made a point of checking in with us. That kind of personal touch really means a lot. Flexibility Rowhill was the most flexible venue we viewed. While other venues were quick to say no to many personal touches or changes, Rowhill gave us freedom and comfort. They even allow you to switch from an outdoor to indoor ceremony on the morning of your wedding if the weather is terrible! You can’t get more accommodating than that! The Food The food was absolutely beautiful – both in presentation and taste. We were surprised to see a negative review previously because our experience was the complete opposite.
 We ate at the restaurant several times before the wedding, and it was consistently excellent. On the day itself, all 80 of our guests were well fed and happy with the canapés and evening meal.
We also want to highlight how well the kitchen catered for our dietary requirements: one of us is gluten free, and the other is allergic to the allium family (garlic, onion, chive). Everything was handled flawlessly. The Day & Evening From the moment the day began, the team made everyone feel welcome and informed. Their calm, confident energy set the tone for the whole day. We were a little nervous about someone other than Emilia being there for the evening. But Steve, who took over, was fantastic. He managed everything with professionalism, warmth, and incredible control (especially with a lively group!).
 Pete, one of the evening team members, was also exceptional and made us feel very comfortable. Both Steve and Pete ensured everything ran smoothly and safely, especially regarding allergies. Thank you both! A special thank you to Alice and Megan as well – they worked incredibly hard and were so friendly and polite throughout th