Holiday Inn Express & Suites Wilmington West - Medical Park
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1 room, 2 adults, 0 children
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Holiday Inn Express & Suites Wilmington West - Medical Park
839 Medical Center Dr, Wilmington, North Carolina, 28401, United States
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Highlights
Delicious breakfast
Lots to do
Free parkingAmenities
Public parkingFree
Gym
24-hour front desk
Luggage storageFree
Wi-Fi in public areas
Restaurant
Taxi booking service
Conference room
All amenities
Property Description
Welcome to Holiday Inn Express & Suites Wilmington West - Medical Park, ideally located just under a mile from New Hanover Regional Hospital, four miles from UNC-Wilmington, and three miles from the historic charm of downtown Wilmington and Port of Wilmington 1.5 mi. Begin your day with a delightful breakfast, then take a refreshing dip in our heated indoor pool. Maintain your fitness routine in our well-equipped Fitness Center, and stay productive with fast, free Wi-Fi and our Business Center.For added convenience, grab a snack from our market, host meetings in our conference room, or use our self-service laundry facility. Our staff is dedicated to making your stay exceptional. Book your room today and discover what makes us one of the top Wilmington, NC, hotels.
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8.6/10
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 99 reviews
Surroundings
Airport: Wilmington International Airport
(10.0 km)
Train: Wilmington Station
(4.3 km)
Landmarks: Faith Life Fellowship
(260m)
Landmarks: Apostolic Tabernacle Church
(350m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Mobility Accessible King Room with Roll In Shower
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
Standard Room With Two Queen Beds
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
4
Standard King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
King Standard with Extra Floor Space
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
Suite With Two Queen Beds-Communication Accessible
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Hearing Accessible King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
Hearing Accessible Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
6
Mobility Accessible Two Queen Room with Tub
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
6
Standard King Room-Communication Accessible
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
6
Standard Room
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
7
Suite with Two Queen Beds
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
1
Suite With Two Queen Beds And Mobility Accessible Tub
2 Queen bed
Non-smoking
Private bathroom
Bathtub
TV
Daily housekeeping
Check Availability
7
King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
99 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.6
Average for similar properties in Wilmington
AI Summary
Guests appreciate the friendly and efficient staff, delicious breakfast, and convenient location for events. The accommodation's exceptional cleanliness is also consistently praised.
Guest User
June 16, 2025
Wow. I’m sure it’s not always like this. Currently sat, on a Sunday morning, in the breakfast area. Big queue of people because there’s no food, waiting refill. Coffee tureen empty. Rubbish bins overflowing. Pancake machine not working. Juice dispenser just pouring out slightly flavoured water instead of apple or orange. Really, really bad. This on top of an hour delay to check in.
Alexander
April 26, 2025
We checked in early and they were very friendly but the light was out in the entrance of the room, bathroom sink was clogged and the toilet paper roll was broken. Then fan in the bathroom also didn't work
Guest User
April 24, 2025
Terrible Experience – Dishonest and Unhelpful Staff I called this hotel on January 8th to specifically confirm they allowed pets, as I was planning a trip and needed a pet-friendly place. After being told they did, I went ahead and booked a stay for April 26th. Fast forward to April 22nd, just days before my trip, I called again to double-check a few details—and was shocked when they told me they never allow pets. Not only was the original information completely wrong, but the staff was also rude and completely unwilling to help. They refused to rebook my reservation, offer any kind of compensation, or help find another hotel that could accommodate me and my pet. This kind of service is unacceptable. If you're traveling with a pet—or even just want a hotel that stands behind its word—stay far away from this place. I’ve never had such a frustrating and disappointing experience with a hotel.
Sharon
April 24, 2025
Nice location and property.
Gso2010
April 6, 2025
The hostess was polite. The bed was comfortable. The breakfast was satisfying. These were the positive aspects we encountered. As for the negative parts of our experience, cleanliness was a big concern. The mini fridge and the floor were dirty. Two of the three treadmills had broken safety clips. There were no towels and no cleaning supplies in the gym. The room had a couple of tissues, but no replacement box. When we ran out of tissues we had to use toilet tissue. The carpet and the window shade were both dirty. The ironing board pad was loose and it was difficult to iron our clothes. For the cost, I expected more attention to detail than was I saw.
Wayne
April 24, 2025
It was within a mile of our friends and very convenient.
Gerry
April 23, 2025
Amazing stay
Angela
April 22, 2025
It was very quiet and the room was large and spacious. Oh my goodness that kingside bed was so comfortable. The staff was nice and friendly. The breakfast was amazing. I will definitely stay there the next time I am in Wilmington.
Services & Amenities
Most Popular Amenities
Public parking
Free
Gym
24-hour front desk
Luggage storage
Free
Wi-Fi in public areas
Restaurant
Taxi booking service
Conference room
Multi-function room
Business center
Fax/copying service
Gym
Restaurant
Conference room
Restaurant
Restaurant
Open for: Breakfast
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Free
VIP check-in service
Languages Spoken
English
Food & Drink
Lobby bar
Health & Wellness
Gym
Public Areas
No smoking in public areas
Elevator
Cleaning Services
Clothes dryer
Laundry service (on-site)
Business Services
Multi-function room
Conference room
Fax/copying service
Business center
Accessibility
Braille signs
Pool hoist available
Handrails on stairs
Accessible rooms available
Pool ramp available
Stair-free main entrance
Safety & Security
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. PHP 2,908.48) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 1
Welcome to Holiday Inn Express & Suites Wilmington West - Medical Park, ideally located just under a mile from New Hanover Regional Hospital, four miles from UNC-Wilmington, and three miles from the historic charm of downtown Wilmington and Port of Wilmington 1.5 mi. Begin your day with a delightful breakfast, then take a refreshing dip in our heated indoor pool. Maintain your fitness routine in our well-equipped Fitness Center, and stay productive with fast, free Wi-Fi and our Business Center.For added convenience, grab a snack from our market, host meetings in our conference room, or use our self-service laundry facility. Our staff is dedicated to making your stay exceptional. Book your room today and discover what makes us one of the top Wilmington, NC, hotels.
Frequently Asked Questions
What is the cancellation policy for Holiday Inn Express & Suites Wilmington West - Medical Park?
The cancellation policy for Holiday Inn Express & Suites Wilmington West - Medical Park varies depending on the type of room and booking conditions.What is the cancellation policy for Holiday Inn Express & Suites Wilmington West - Medical Park?
What are the check-in and check-out times at Holiday Inn Express & Suites Wilmington West - Medical Park?
Standard check-in time at Holiday Inn Express & Suites Wilmington West - Medical Park is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Holiday Inn Express & Suites Wilmington West - Medical Park?
Can I bring my pet inside the Holiday Inn Express & Suites Wilmington West - Medical Park?
As much as we love pets, unfortunately, we are unable to accommodate them in Holiday Inn Express & Suites Wilmington West - Medical Park.Can I bring my pet inside the Holiday Inn Express & Suites Wilmington West - Medical Park?
How far is the Holiday Inn Express & Suites Wilmington West - Medical Park from the closest airport?
The closest airport is Wilmington International Airport, and it is about 15 mins from hotel by car (10.0 km).How far is the Holiday Inn Express & Suites Wilmington West - Medical Park from the closest airport?
Is airport shuttle service offered by Holiday Inn Express & Suites Wilmington West - Medical Park ?
No, the Holiday Inn Express & Suites Wilmington West - Medical Park doesn't offer airport transfer services.Is airport shuttle service offered by Holiday Inn Express & Suites Wilmington West - Medical Park ?
About This Property
| Nearest Airport | Wilmington International Airport |
|---|---|
| Distance to Airport | 9.98KM |
| Nearest Train Station | Wilmington Station |
| Distance to Train Station | 4.26KM |
| Average Price From | PHP10566 |
| Hotel Star Rating | 2 |