TownePlace Suites Dayton Wilmington

Horrible experience in this 1 star hotel! Front desk lady was very, Very rude!!!!! Had power outage when we arrived and she didn’t even let us cancel booking to change hotels that had power! No consideration for their customers safety or wellbeing! Just wanted their money!!!!! Please don’t give your hard earned money to such horrible people!!!!! We, You deserve better!!!!! Absolutely nothing to do in this area either!!!!!!! We felt like we were stuck in a back woods apocalyptic nightmare!!!

We stayed in a room with a "sofa pullout" bed and it was terrible. Its not a real sofa pull out. The back of the couch flips down and you sleep on the back. There is no mattress or cushion. When I called and inquired at the front desk she was rude and argued with me. Then came up to help us and said the couch is Marriott standard and I shouldn't have booked online. If I would have called and booked she would have told me not too book the room. Then the next morning at breakfast the associate there was complaining about other guests leaving a mess to me. But the area to leave your plates is hidden around a corner. Overall I would not suggest anyone stay here. I hope these sofas are not truly Marriott standard.

Clean and updated with a good breakfast buffet. Hallways and common areas were clean and well cared for. Staff was friendly and efficient. Marriott quality bed and linens. I would definitely stay again when in the area.

Clean, friendly service place that offers many comforting experiences including breakfast, lobby bar (yes, lobby bar). Tehe rooms are designed with convenient access to plugs, tv and bed. Nearby access to town and fast food. Overall, great place to stay for those needing lodging within this area.