Hammock Cove Antigua - All Inclusive - Adults Only

Had it not been for the fine dining lighthouse restaurant, Chef Marco, and Troy, this trip would have been a disaster. The daytime food and staff are 2 1/2 stars. I do not recommend as it is not a five star hotel as advertised. Do not waste your money. It’s very isolated and it takes about $100 to get anywhere via cab. The front desk, Samantha is very rude and condescending. Most people are very unhelpful and really don’t understand the concept of customer service. The ambassadors are not well trained, and really do nothing for you so you’re on your own. Again, the food at the lighthouse is exceptional, but the rest of it is not worth it. Go somewhere else and definitely book the extreme adventure. That was the highlight of our trip. For a country that survives on customer service, I would never return because they really need training from other countries like Mexico who have it down pat! Thousand dollars a day, I should have received a much better level of service and so should you.

Best staff ever! My experience of this resort was nothing short of heaven. The Food the Bartenders and drinks are Top Notch. (Go see Shawna she makes excellent drinks and Shemarque made this Christmas smoked old fashioned at the lighthouse. They will treat you right!

The service was incredible. The property is beautiful. The staff was extremely friendly. Will definitely recommend to others.

Amazing...from A to Z. Amazing from A to Z. From the moment we arrived at the resort we were taken care of. From the initial tour, to welcome drink all the way thru leaving the island four days later. The food is amazing, service equally amazing and drinks are top notch. Very social resort, we met many other couples traveling, but quiet and the feel like you have the resort to yourself.

Well done! It was an amazing time for relaxation with my wife and we look forward to returning for our next anniversary.

This is a lovely place but has a long way to go in my opinion. The access road is appalling, the hugest potholes ever! You are greeted by an ambassador who takes you in the bar for a drink whilst he takes your luggage to your villa. We had a villa which was overlooking the bay with its own private pool. The villa had full amenities, the double shower was HUGE. The minibar was complimentary and restocked daily with some alcohol and soft drinks. Tea and coffee was available. The outdoor terrace was huge, my only criticism there is that the outdoor beds are hard and sooo uncomfortable, we couldn't use them/. There are paddle-boards and kayaks which were also free to use. My main bugbear was the food/restaurants. There are 2 restaurants, The Lighthouse and The Bistro (where you have breakfast). I had forgotten to pack my husbands long trousers so we weren't allowed to go in the lighthouse at all so we had to go in the bistro every night!! The menu was burgers and pizza which we endured all week. There is a menu for late snacks which starts at 11pm, I asked our ambassador if I could just get a grilled cheese sandwich at 7pm because I just couldnt tolerate another burger and he said that he would try and BEG THE CHEF - I did get one but when you are paying literally thousands and thousands of dollars this is not the treatment you expect!! Another example - on the Tuesday night it was sushi night - we hate sushi so went to the bistro for another burger!! We were told that we weren't allowed to sit at a table (in the empty restaurant) as there were chopsticks on the table!!, we were told that we had to sit at the bar to eat - I have never felt so embarrassed or awkward in my life with drinkers staring. The final straw came when it was time to check out - we called the ambassador to get someone to help us with our luggage - he said no because it was raining!!!! But it was ok for us to get wet through to go to the airport to sit on a plane for 11 hours!!!!! The only nice person there was a lovely lady called Linda - honest - just one! I would not go there again