Williamsburg Inn, an Official Colonial Williamsburg Hotel

Fantastic experience. We stayed at the Woodlands two years ago but this time we stayed at the Inn. We liked the Woodlands, it is very nice, and more family oriented, but the Inn was exceptional. First, it's more convenient because it's right down the block from everything. Second, it's a beautiful and exceptionally well maintained hotel. The grounds are beautiful. Finally, the staff is super nice and extremely attentive.

Our room had no a/c. Maintenance did come to our room twice and there wasn’t anything they could do. They chalked it up to old hotel. We were on the very left side when looking at the hotel. We ended up having to run 2 box fans in our luxury, expensive hotel suite from Monday-Saturday. Requested our second box fan (first was pointed at the kids in the living area) at 10:30pm on night 1 as sweat was dripping down sleeping without sheets. They were booked solid for the 4th and did offer to move us to a different room for the night, but our kids were already asleep, and they were able to give us a second fan. Nothing else offered other than an apology. Interesting seeing another person’s review that stayed 2 weeks ago with the same issue. The fans did help a ton, but it sounded like we were in an airplane for our 5 night stay which made me dread coming back to our room at the end of our long, busy, hot days. The hotel is beautiful and everything else was great, but it became our running joke that we bet the folks at the Hampton Inn probably had a/c. We wouldn’t not stay again, but I’d definitely request a room that was more central to the building which felt much cooler in the hallway. Also a note to anyone who books through Amex Platinum, the hotel noted us as booking through ******* which we were eventually able to straighten out after my husband sat on the phone for nearly 2 hours on our vacation. We escalate the issue with Amex - apparently whatever company they use for their travel services has some connection with ******* and can cause this issue. Lots of finger pointing. The hotel couldn’t do anything until Amex did something on their end. If we stay again, I’d book direct and save the headache.

We have traveled the world for nearly 40 years. We’ve stayed in some of the finest hotels. With that background, I can honestly say that the Williamsburg Inn provided the best overall experience of our lives. The facilities are charming and impeccably maintained, the rooms have every detail and amenity addressed, the food is fantastic (right down to the chef’s breakfast creations) and the staff is second to none.

An exceptional experience from beginning to end. I have been traveling to Williamsburg ever since I was a child, but this is the first time that I’ve stayed at the Inn. My wife and I decided that our 11 year wedding anniversary was a chance to change that. We’ve been fortunate to stay at some great properties across the globe, and this ranks in the top. The attention to detail was standout for us - this is inclusive of the anniversary champagne, the aperitif and chocolate, the consistently refreshed ice bucket and water, the overall cleanliness and sorting of the room, and the Penhaligon’s toiletries. The staff was prepared to answer our questions and offer their help. They were prompt when we requested additional items brought to our room. While we didn’t dine at the Inn, we spent quite a bit of time at both the indoor and outdoor bars. The cocktail list and liquor selection was extensive. The only aspect we would change would be for the Inn to enforce a dress code, particularly in the dining areas. While I recognize, golf and other activities involve more casual wear on the property throughout the day, showing up to supper or the bar in a t-shirt or athleisure is disrespectful to the staff and other patrons, and detracts from the overall elevated experience.

This is an awesome Inn where you are treated kindly and courteously. It is not an everyday kind of place. The staff goes out of their way to honor your requests. The rooms are elegant and well appointed. We have stayed there several times, but this was for our honeymoon and it was just wonderful We highly recommend the Williamsburg Inn if you want a class act

We celebrated our 54th anniversary in the Rockefeller dining room of the Inn and it was memorable in every respect. Our server, Sarah S., was engaging and very helpful. The food was wonderful - everything exceeded expectations and we look forward to returning soon.