Hotels near Bellisima Mall, Willemstad

I stayed here for 15 nights in Jan/Feb 2022. The price was brilliant – about £34 per night in peak season. The reception is on the first floor (UK floor terminology, or 2nd floor for US!) via lift. My room was on the 3rd floor which apparently was recently refurbished. The accommodation is basic. There is no wardrobe – there are 8 coat hangers, a suitcase stand, a room safe, a drawer, two bedside cubby holes, a double bed, good air conditioning and a flat screen TV (with UK, US and Dutch channels). The floors are tiled. The bathroom had only cold water (no problem for a 30C climate), a bath but no plug, a good shower, a sink (but no plug) and soap and shampoo replaced daily. Towels were also replaced daily. Free breakfast was discontinued (maybe due to Covid) but there was coffee every morning in reception. The local McDonalds provided a very cheap breakfast solution. Wifi in the hotel is brilliant and protected. So, it is a very basic accommodation, but if you are someone who doesn’t want a Jacuzzi and a private beach and is in Curacao to explore and discover this amazing island rather than wallow in luxury, then it is a very cost-effective and satisfactory accommodation – and a 15-night stay went brilliantly. And the location is right in the middle of Punda, Willemstad!

We booked the hotel for 2 main reasons...1. its proximity to the 10/10 celebrations in downtown and the concert of Oscar d'Leon on October 9, 2023 and 2. celebration of my birthday on 10/10/2023. Although not standard practice, the room was decorated for the birthday occasion by the hotel staff. The personnel is very attentive to guests and special requests. Special arrangements were made for the temporary access of friends and family who visited me on both October 9 and 10, 2023. It is a typical small mid-town hotel with the possibility of taking walks and visiting the restaurants in downtown/Punda. there are still signs of Work in Progress. Cascade (rooftop Bar and Pool) is a very unique experience in downtown. Parking arrangements for hotel guests with the adjacent Pietermaai Parking is also a very important amenity for clients with transportation. All by all a very joyfull and interesting experience.........

First class hotel. We have tried several hotels in Curacao over the past few years. The Renaissance Hotel is, in our opinion, the best of all. As soon as you arrive you are greeted in a very friendly manner. Water is offered immediately. The entrance is friendly and nicely designed. Music is played in the lobby on Friday and Saturday. Dancing desired. The rooms are very clean and well maintained. You like to feel at home. The seawater pool has fine sand and it's like swimming in the sea. There is also a smaller freshwater pool. The food can be taken a la carte or as a buffet. The menu is extensive and, most importantly, it tastes really good and delicious. All of this is made possible by the manager Herbert and the so-called navigators Martesano and Jureschka, the service staff Zayra, Zigraina, Sandra, Francesca, and the visible kitchen staff Martina, Isabel, Paola, Lenny and of course Piet. Geraldine Lai takes care of the billing.

The property itself is nice but there are a few problems but that's not what I want to leave this review for. This review& the low star rating is for an experience that I had with one of the workers,her name begins with K. SHE WORKS PREDOMINANTLY WITH THE PILOTS AND Attendants. She is fair complexioned,on the chubby side& wears glasses. The young lady was helping me when one of the pilots walked up she told me that I will be with you in a second and began to assist him & I said well how can you help him when you're not finished helping me. She responded that she needed to assist him. I posed the question again. This young lady looked me square in my face & instead of explaining to me her sole responsibility, with an attitude of annoyance told me that this white pilot is ”her priority” & continued assisting him. I was offended. to make a long story short.I told her about herself , her lack of professionalism and how EVERY GUEST IS A PRIORITY. I also spoke to the manager(Kim who was absolutely kind, friendly, welcoming, attentive and professional) who the day we were leaving seemed to be chummy ,chummy w/the young lady so I don't think any type of action was taken but I could be wrong. Anyhoo, whoever is reading this you need to RETRAIN some of the people that work there. Also, there needs to be training for all of the housekeepers that clean the rooms. There needs to be a uniform way of doing things. I'm of the persuasion that if I am spending my money I expect a certain level of service which was lacking. Papayago, please take a page out of the book of the Marriott in Grand Cayman. Just came back & service/ALL STAFF was ⭐⭐⭐⭐⭐ 5 stars!

The customer service was amazing! The food was bountiful and incredibly satisfying because it overexceeded our expectations. The Rif Mangrove was very very clean. I enjoyed the activities especially beach volleyball and the local bands. Overall it was an amazing experience and I would definitely recommend anyone to visit in the future. I would like to thank Ray for allowing us to have a wonderful lunch at the Harbor restaurant on our last day. If wasn’t for him we would not have gotten to experience the amazing food and his socialization skills are exceptional. I highly recommend looking for him at the resort to make your experience an extra amazing one!

I rarely comment on hotels. I really have to say this time. First of all, we arrived at the hotel at 2:30 in the afternoon. We have n’t checked in yet. We waited until 4 o'clock! The efficiency is too slow. The second is that the alarm bell sounded at 5 o'clock in the morning on the second day of the check-in. At that time, I was sleeping soundly, and was suddenly awakened by fright. Then it sounded again at more than 6 o'clock, and then again at noon. , People are really going crazy! Then there was no explanation! Hey, this stay is terrible

My BFF and I have been to Curaçao 4 times now. The last three times we rent an apartment at Blue Bay. It’s gated, safe, beautiful, and all the staff we’ve ever come into contact with are friendly and helpful. This past vacation- just last week- my flight was cancelled and in order to get home I had to extend my stay by 2 nights. I quickly googled for hotels in Curaçao and almost at the top of the listings was Bayside Boutique Hotel. I booked immediately even though I’d never been there but as it was on the same property with which I was already familiar I was very confident I’d be ok. I was now going to be staying alone- and even though I find Curaçao super safe (I’ve lived on islands with serious crime rates) you know, single woman, alone. I wanted to not worry. And did I not worry. Staff was helpful and accommodating. From helping reprogram my TV (because I’m a spaz and of course hit countless wrong buttons) to arranging for taxis - to yet another Covid test as well as the airport. (and on that note, they arranged for the driver to not only wait while I got my test but he let me run into the grocery store and did not charge me extra. Taxis are not cheap but the driver was great and I tipped him accordingly for his kindness)The room was spotless, beautifully appointed, lovely amenities, comfortable bed. The property is gorgeous and really, I can’t say enough good things about this place. The only thing I will give fair warning in is - old building=lots of stairs. So when your luggage is like mine and is twice my weight just be prepared!!! Or ask for help. Which they will!!! I absolutely loved it here and will look into booking this for our next visit.

The second stay at the hotel was good overall but the room was not satisfied with the cleaning. Many guests have not been cleaned and cleaned for 2 days. Breakfast is still worthy of recognition. The front desk service is also very good. The sea view and courtyard view are beautiful