Guest User
January 15, 2025
This space doesn’t allow for a lengthy review so I will keep it short. We booked this place, as it included a late checkout. The morning of checkout, the receptionist said we were suppose to be out already. After showing her our booking confirmation that states late checkout, her attitude changed. All of a sudden we had late checkout and when I asked what time that will be, she replied with the current time. How convenient. So instead of 10:00 checkout our checkout was at 11:00 when I spoke to her. Such attitude and the smirk on her face during the confrontation was terrible. This property also has poor wifi. So bad that Netflix doesn’t load the titles. We reported this the next morning as the staff isn’t at the front desk 24/7. Then with this smirk again said I should have told her in the morning. Well that doesn’t help me the night before when we want to watch a movie. The property must have adequate wifi in the first place. The receptionist ruined our holiday and I will never be back.