OYO Hotel Wichita Falls I-44 Sheppard Airforce

Absolutely disgusting!!! I could not get a refund back so unfortunatley I had to stay there but the room was disgusting,you could not lock the door,the sheets had stains on them,there was crap on the ceiling,there were holes in the door and wall that someone punched,and the staff was absolutley rude!! I came in to pay and had a card and he asked if I had cash and when I said no sir I don't instead of just asking nicely he demanded I go to the gas station and pull cash then when giving my change back he threw it at me!!The next moring when I went to check out his wife looked at me like how dare you wake me up to check out!!

The hotel facility was old but for price was ok

Do not recommend at all Man at the front was extremely rude the entire time. When we first got there he acted like he didn’t even want to give us a room even though we had already booked it and paid for it. When we got to the room there was no remote for the tv and the switch next to the door controlled the power for the whole room so you couldn’t touch it. When we called for a remote we were told we would have to wait until someone else showed up in the office so we could get one. I have worked multiple front desk jobs and it is your duty to put a sign up and do what your guests need you to do regardless if you are by yourself or not. There was no bed spread on the beds. The room was not very clean. The pool was not open and excuse I was told was “no one has a pool because of the river,” but we had already found another hotel with an open pool. We were in the room less than 30 minutes and checked out because we were so dissatisfied with everything. I do not recommend staying here unless you absolutely just need somewhere to sleep for the night but be prepared for extreme rudeness and poor customer service.

Beware of this property. When I arrived the man at the desk had no idea how to do anything. I am glad I printed out my receipt so I had proof of my reservation and price I was quoted. He then asked for a cash deposit of $10? That took me back. I had to fill out a generic sales slip, made sure to include my price of stay and the $10 The room condition wasn't great. Microwave was dirty and the rotating tray was mia. Holes in carpet, fridge wasn't very cold, and the bedding had makeup smears on them. The fire detector was gone, the hairdryer was gone. Provided 2 bars of soap and a small lotion sample. Had a few plastic cups...no coffee machine and the large ice maker outside didn't work. They are too cheap to update the cards in the direct TV boxes so only local channels available and they were hard to get in. Won't stay again. Won't let me upload photos.

Raise for Paula, and maintenance needs to do job. Front desk lady (Paula I believe) was great. Room was not. Most of the lights didn't work in the room, the TV and everything was unplugged, the sockets for the plugs were so loose that I had to move the nightstand to pinch my phone charger from coming out of the wall. The lady next to us checked into a full trash can that she had to bring to the front to get emptied, and to top off EVERYTHING ELSE no bathroom door. Poor Paula was just trying to keep up. She needs a raise.

Relaxed I had a nice comfortable stay and rest, the owner was real nice to me.