OYO Hotel Wichita Falls I-44 Sheppard Airforce

This place is awful. First ,the receptionist was the most rude individual I have come across in a business. We had reservations for two rooms with king beds for three nights. He kept saying we only we reserved for two nights . He kept saying two beds, two beds. He was holding the reservation in his hand that showed the king bed , 3 night reservation. Then when we get to the room , the fire detector was not there. The water in the tub could not be turned off. The television did not work. The big nice lobby shown in the pictures of amenities was never open. The bed spread was dirty. It honesty is one of the worst places I have ever stayed. The worst part really was how rude the receptionist was. I would obviously not recommend this place.

Do not recommend at all Man at the front was extremely rude the entire time. When we first got there he acted like he didn’t even want to give us a room even though we had already booked it and paid for it. When we got to the room there was no remote for the tv and the switch next to the door controlled the power for the whole room so you couldn’t touch it. When we called for a remote we were told we would have to wait until someone else showed up in the office so we could get one. I have worked multiple front desk jobs and it is your duty to put a sign up and do what your guests need you to do regardless if you are by yourself or not. There was no bed spread on the beds. The room was not very clean. The pool was not open and excuse I was told was “no one has a pool because of the river,” but we had already found another hotel with an open pool. We were in the room less than 30 minutes and checked out because we were so dissatisfied with everything. I do not recommend staying here unless you absolutely just need somewhere to sleep for the night but be prepared for extreme rudeness and poor customer service.

The tub was nasty and looked like the enamel was worn off. The sheets were stained with what looked like grease and blood. There was no way we were going to use the tub or sleep in those sheets so we didn't even stay there. I booked a room at another hotel and stayed in the other hotel. I will never book another OYO hotel room