Super 8 by Wyndham Wichita Falls

Affordable pricing: Multiple users highlighted the cost-effectiveness of the stay.

This hotel is another example by Wyndham to keep a deteriorating building alive without investing the needed dollars in remodeling it. If you don’t double-check the address and your GPS you will drive right by this hotel. The hotel was advertised as a Super 8 on the website, but from the roadside on the 40ft pole was a sign blacked-out with just a little bit of blue and white around the black. Later research on the internet showed that the address was once a Howard Johnson. When GPS alerted us that we were at our destination we saw another sign before the entrance to the lobby, again, also blacked-out. Upon entering the dark lobby, the door grinded against the floor, only opening halfway. A permanent black gouge had formed in the tile from the door being opened a multitude of times. Although the website advertised a free morning breakfast, staff informed me that they hadn’t served breakfast for quite a while. When I told staff I had a service animal they insisted that I would have to pay the pet fee, unless I provided documentation proving what the animal did, a clear violation of what the ADA actually states regarding what staff can and cannot ask of the disabled person. I would have canceled my stay but staff informed me that the time had already passed to get a refund, and mentioned again that it was the hotel’s policy to charge $20 per night per pet. After parking the car we noticed a pile of steel fencing that once surrounded the pool, now filled in with dirt and gravel. Opening the door to our room we were welcomed with black streaks on the linens, used soap bottles and several dead crickets in the bathroom. Bottom line: Steer clear away from this sad case of a hotel.