Whitstable

Regular users of Premier Inn and this was the WORST one ever. Stopped for 5 nights in the hottest weather. 1) We accept that there is no air con but room 108 is also above the kitchen so any air from the window was warm from the kitchen vents. Two fans provided but room unbearable! 2) Kept losing TV signal stating there was no WiFi even for terrestrial stations. 3) when booked the Beefeater was open but it closed on 5th July 2025.

I was being kind by giving it a 3. Whilst the accessible room was okay it was an extremely long walk from Reception with no offer of assistance. The Restaurant or should I say lack of is a complete let down. Breakfast was no different to other Premier Inns ( and I’ve stayed at many ) The evening meals were just microwaved and nothing was fresh cooked. The selection was virtually non existent 2 Curries, 1 Pasta Dish and 1 Pizza. Whilst it was made clear on the website that the Long Reach Pub was closed down the facts about the excuse for a restaurant were nothing short of shameful As Far as the Bar was concerned there was 1 bottled beer at £5 which was rubbish and well and truly overpriced. Even bottles of Coke or Pepsi were overpriced. The young waitress in the Restaurant was the only saving grace. My advice to people is whilst Whitstable is a lovely place to visit the Premier Inns should be given a miss.

Lovely staff, good breakfast, but I wouldn’t stay here in the summer again due to the lack of air conditioning in the rooms. We had a family room and despite the two fans and the thin sheets the staff provided, it was unpleasantly and uncomfortably hot and stuffy from the moment we walked in, to the moment we left. To be fair, it did state there was no a/c when we booked it so…. It what it is. We love a Premiere Inn. The kids love it. I love the price for a quick and clean mini-break! But I was really happy I only booked the one night here. Such a shame as the area, the staff and the food were all lovely.

Was disappointed with our stay as we were booked into a room above the kitchen and the constant noise of the banging of the kitchen door was horrendous. It shook the bed every time in banged. Went on at least until midnight then started again at 5am. Do not get room 106 as you’ll be kept wide awake from the banging!! Breakfast was ok apart from not cooking enough at any one time and having to wait for eggs to be cooked. Just cook enough in the first place!! It’s as if they were frightened of food not being eaten. Mugs were dirty aswell. Cutlery, sauces and salt and pepper not replenished and were empty on most tables. Disappointing stay in Whitstable Premier Inn so won’t be returning but definitely preferred the Herne Bay one.

Needed. Toilet brush in the loo. Light bulbs in bedside lamps . People with young children need to be accommodated on the ground floor. Had two nights being woken at 5 30 by children above stomping about. All clean . Good breakfast close to Whitstable Town centre.