Baymont by Wyndham Whitewater

Nice staff, quiet rooms, so so breakfast and there was some built up dust on the lamps. Good for the price.

Great stay for a quick overnight trip. We accidentally left something in our room after check out. The front desk staff (manager, maybe?) went up to our room and MAILED it to us!! Did we have to pay for shipping? Absolutely (gladly!). I am so happy with our stay and the extra service!

We arrived around 10:00 pm and checked in. The sign on the door said non smoking, opened the door and it smelled like someone had just had a cigarette in the room.I have asthma and this was not going to work. We went back to the front desk and were given a different room. Walked into the new room and got a phone call from the front desk saying we couldn't stay in that room because he had already given it to someone else and we had to leave. He had no other rooms available so we had to find somewhere else to go. The entire hotel is aging and needs to be updated. Now we are waitng to be refunded.

When I pulled down the covers, I noticed something that looked like a scab or booger. looking closer, I noticed hairs and pulled the covers down more. I counted 11 hairs, some long and some *****. I told the front desk, and they apologized and changed the sheets. We left a pair of sandals and called the hotel. They said they would mail them to us for $35. When they arrived, I saw the actual shipping cost was $18. I called the hotel and spoke to the manager. I said I didn't think we should have to pay the additional added shipping cost since they hadn't changed our sheets. The manager said it was their policy to charge more to cover their extra time to put them in a box and go to the post office. I said I didn't think we should have to pay an additional cost because they had given us a room with dirty sheets and wanted to talk to them before I wrote a review. The manager said the extra shipping fees was their policy and they took care of the sheets and to go ahead and write my review. Basic hotel, Breakfast was OK, had Styrofoam cups and plates. I have never been to a hotel that hadn't changed the sheets. The hotel price is low but I would never stay there again.

They overcharged my credit card. We called them and they claimed the charges would fall off my account. They never did after waiting almost a week an half. They need to be more disciplined with their use of credit card authorization. Would not recommend.

You get what you pay for Vending machines are completely empty and not even plugged in. If the remote for the TV worked the TV it was above my college education. Dark and dismal overall. Picking up son for summer from UWW. Chose hotel over communal bathroom. Should have done the dorm.