The Esplanade Hotel

Oh dear!!!! We will be writing a proper review on *********** which is where we booked this hotel as it had a descent rating for some unknown reason. This is an awful accommodation I wouldn't call it a hotel. It is at best a homeless hostel type of room. Unclean as there were short hairs on the bathroom floor, the bathroom door didn't work, bathroom tiny and sink so small you can't wash your face..... Cramped, outdated smelly, disgusting room. We paid nearly 400 pound for 2 nights and we were so disappointed at everything. It was the most depressing place I have ever stayed in my 46 years. The stairs we had to climb to get to our room carrying our luggage was unbelievable. Not one staff member on site during our stay. Finding a car park space was a challenge in itself. When we first arrived at this property I wanted to cry and go home, I blame myself for not reading the trip advisor reviews aswell as ***********. Its only fair as people know about this place as people spend alot of hard earned money on going away. A total rip off and I am so annoyed and upset. Its so bad we didn't sleep on the bed, we slept outside the sheets with a towel over us. It's probably riddled with lice.

Duped by false advertising. The only thing deluxe about our stay was the price. The room was 140 night without breakfast, I wouldn't have paid over 80. It was at the top of the building and can only be described as the servant’s bedroom. The whole place felt more like a hostel than a hotel. There was a cold communal TV room downstairs with no remote to switch the TV on. Cons- 1) No Staff whatsoever available 2) Bedroom was Tiny just big enough to fit a double bed in. I could just squeeze past the drawers and bed to get to my side of the room. 3) The sink was dripping a green substance onto the bathroom floor. 4) The wine glass on the tray was so dirty you could hardly see through it. 5)The Deluxe Toiletries consisted of a bar of soap. It did put a bit of a damper on our New Year trip as we were expecting a lot more. Fortunately we only stayed 2 nights.

Despite the listing saying free breakfast that is no longer correct. We booked for this weekend on the basis of a breakfast being provided but we’re advised on arrival that they only do room only service now. We advised the owner that the listing is wrong and she said she would have it amended. Other than that a typical budget hotel with clean rooms but dated.

Visited this hotel for 5 days The staff were very friendly nothing too much trouble.The rooms were clean and comfortable and the food was very good.The staff work very hard although they were short staffed.Specia mention to Mel Shaz and Debbie.