Best Western Glasgow Livingston Hilcroft Hotel

The most excellent staycation It's the best get away for me, nice location easy to get to Edinburgh and Glasgow. The staff where wonderful they made me feel like part of their family. Absolutely great customer service from the arrival greetings from lovely receptionist Zoe and duty manager Andy whose hospitality was awesome. To the lovely housekeeper Bernie who stocked up on my chamoline teas and Scottish honey, to Shaine the waitress at breakfast, the lovely maintance man and the lovely duty manager Scott who went above and beyond his duties on my departure. I thank each of you for making my stay welcoming and homely. Much appreciate the care from all the staff at the hotel who where all professional and helpful.

If you are ever after a venue who will actually care about getting your special day right, then the Hilcroft is most certainly the place to go. I recently held my wedding at this venue and I have nothing but praise for the hotel as a whole, and the staff in particular. The main hall is spacious, well decorated and perfect for both small and large weddings. The garden is a perfect place to host a summer ceremony. All in all a five star location. My dealings with the staff were mostly with the deputy manager, Scott. Not only did he help us significantly in planning our special day, but he went above and beyond in making sure we got what we wanted, how we wanted it. My dealings with the rest of the staff were just as favourable. The receptionist, Megan, was both helpful and friendly, even after we pestered her constantly leading up to the special day. On the wedding day itself, all the staff present were professional and extremely friendly and helpful. Ryan and Holly managed the bar and my guests had nothing but praise for them. Always present and ready to serve. We had Andrea at the function helping us moment to moment as needed. At night we had Mitch who again couldn't do enough to help us with any issues we had. Last, but not least, I want to thank the staff in the kitchen who made sure that both our main meals and our later BBQ was excellent ... Dougie, John and Arron. Thanks to all of the above, our day was unforgettable. I highly recommend this location for weddings, or any events.

I was booked into this hotel for an overnight stay before driving back to my work Base in England. I found all the staff friendly and polite. My room is one of the basic rooms as it's a work thing and I must say the bed is very comfy, bathroom a good size with a bath. You have the usual tv, table and tea/coffee making facilities, all you need for a work overnighter. Had a meal in the restaurant and the serving staff again friendly and helpful. The food was very tasty and although I wasn't paying the prices on the menu are reasonable. The whole hotel is clean and tidy, including my room. Would I recommend this hotel for an overnight stay? Yes I would.

Welcoming staff and cosy atmosphere. Room was well furnished and nicely kitted out as well as clean. Food was good and drinks reasonably priced unlike many other hotels I’ve stayed in. Lovely outdoor area to sit in when weather good. My travel plans changed late on which meant I had to hang around d for a while… no issue and they even gave me a courtesy cuppa! Only grip would be the heat … the upstairs was like a furnace! Glad they already had a fan in the room so I didn’t have to pester reception. Also appreciated the bottled water (be great to have it in the fridge in the summer!) Last bonus point: love the window blind… let all the light in but keeps the bugs out! Where can I get one?….. Keep up the good work xx

Shower hot water doesn't work I never seen such thing in my life!!! I was having a shower when the hot water stopped. I was told by the guy at the front desk that happened because,maybe, another guest was having a shower, that affected my shower. In other words, the guests should make an agreement about having shower before going under it.

Nice stay good breakfast