Best Western Glasgow Livingston Hilcroft Hotel

If you are ever after a venue who will actually care about getting your special day right, then the Hilcroft is most certainly the place to go. I recently held my wedding at this venue and I have nothing but praise for the hotel as a whole, and the staff in particular. The main hall is spacious, well decorated and perfect for both small and large weddings. The garden is a perfect place to host a summer ceremony. All in all a five star location. My dealings with the staff were mostly with the deputy manager, Scott. Not only did he help us significantly in planning our special day, but he went above and beyond in making sure we got what we wanted, how we wanted it. My dealings with the rest of the staff were just as favourable. The receptionist, Megan, was both helpful and friendly, even after we pestered her constantly leading up to the special day. On the wedding day itself, all the staff present were professional and extremely friendly and helpful. Ryan and Holly managed the bar and my guests had nothing but praise for them. Always present and ready to serve. We had Andrea at the function helping us moment to moment as needed. At night we had Mitch who again couldn't do enough to help us with any issues we had. Last, but not least, I want to thank the staff in the kitchen who made sure that both our main meals and our later BBQ was excellent ... Dougie, John and Arron. Thanks to all of the above, our day was unforgettable. I highly recommend this location for weddings, or any events.

The food for the three course lunch was presented beautifully and swiftly on hot plates by staff. This enabled all 35 of us to thoroughly enjoy our celebration. Staff were so helpful during booking, preparations and while we enjoyed our meal and coffee afterwards. Cutting the cake and taking a photo was no problem for the staff.

Welcoming staff and cosy atmosphere. Room was well furnished and nicely kitted out as well as clean. Food was good and drinks reasonably priced unlike many other hotels I’ve stayed in. Lovely outdoor area to sit in when weather good. My travel plans changed late on which meant I had to hang around d for a while… no issue and they even gave me a courtesy cuppa! Only grip would be the heat … the upstairs was like a furnace! Glad they already had a fan in the room so I didn’t have to pester reception. Also appreciated the bottled water (be great to have it in the fridge in the summer!) Last bonus point: love the window blind… let all the light in but keeps the bugs out! Where can I get one?….. Keep up the good work xx

Good hotel for a one night stop: the room was not so spacious but essential and the bathroom quite clean. Also breakfast is fine, with limited quantities as it’s not complimentary and you must order food and drinks.

Nice stay good breakfast

Lovely hotel. Staff are amazing Absolutely stellar service from the team here. Friendly, courteous and couldn't do enough to help. Hotel is comfortable and clean and has everything you need. Staff are the stars here though.