Top 5-Star Hotels in Whistler

The hotel terrace has a beautiful view and can directly see the snow-capped mountains. The hotel is located very close to the ski resort, which is very convenient! Very satisfied with the front desk service and will book this hotel again in the future!

The room size is very large. The two Queen beds can sleep four people without any problem. In fact, four bathrobes are provided in the room. The restaurant's steaks and soups are made on the spot in front of the table and are very delicious. October is the off-season, and a four-course set meal only costs 60 Canadian dollars. The hotel facilities are very complete, and it should be a five-star standard for such a remote mountain.

When I booked, I thought of a five-star hotel, and the reviews from previous stays were also very favorable. So I decided to pick it up as a two-day one-day trip to celebrate our anniversary. It is commendable that the service attitude is very good, which makes up for other shortcomings. Open the door and enter the hotel room. Of course, you can visit the surroundings. There are showers, bathtubs, cloakrooms, and terraces...all of which are spacious and comfortable. Hotel facilities include fitness room, ball room, swimming pool... and free 2-hour bicycle rental. However, in a five-star hotel, it is unimaginable that the spouts of the kettles in the rooms are full of fluffy scorpions. Maybe the people who stay in the room never use them, and the waiters ignore them. They go to the swimming pool. The small swimming pool is one-third of the pool𥚃 All the branches and leaves on the surface have no intention of falling into the water, so I had to soak in the water in the small pool with massage function. If you look closely, the water is spraying, so you don't fall into the water. Sitting on a low plane, you can see a lot of leaves floating on the water. Will not choose to stay again.

The staff wouldn't get out of their way to assist us in getting to the hotel, even in heavy snow. It was a waste of a phone call. On arrival, their attitude was consistently cold. The hotel is dated, basking in its past glory. Most staff are cold, but a handful of them are very friendly and helpful (most of them are cleaners), considering we stayed 2 weeks, we have come across many staff members. The kitchen is very basically equipped with poor quality equipment. The balcony door is poorly sealed, there's a constant draught into the room. One of the reasons we booked this hotel was its billiard room, but it's in their bar, I thought it would be family friendly. Situated close to the Gondola, great for skiers. I don't recommend it for families, and it's poor value for money.

I love this hotel because of many reasons. First of foremost is the staff because they were friendly, happy and helpful. One night I needed a 1 page print out and she didn’t mind the hassle of printing it out. Secondly is the location. It is the middle of everything. 2 times we simply had to walk next door or across the street for breakfast. We were hiking and only had dinners 3 times and they were all within 10 minutes walk. Thirdly is the room itself. I love the kitchen, the microwave oven , the fridge. The room decoration is so cozy. The sofa and the chair soft. The room is angular but spacious. It has a balcony that faces a forest/trail. There are chairs and tables on the ground level where people can relax but we were at no time bother by the noise ( we were on the 2nd floor and near the elevator ) . If I am tired of eating out , I can cook because it has a 2 burner stove but I have to bring my own oil, salt, pepper , everything but I did see ( I think ) detergent. A+ . We took a bus there so we didn’t need to pay for parking. You don’t need a car there . We took a bus for $2.50 south to the Interpretive Forest and did 2 hikes. On the 2nd day we took a ‘góndola “ up the mountain. Great city to visit. Will definitely come back again. Thank God for the wonderful weather.

Facilities are average, Ctrip is affordable during the holidays, but after washing my hair in the morning, I found that the hair dryer was bad. It made me wet my hair to go skiing. It was really depressing, but the price was ok, the room was large and the fireplace was very warm

Terrible customer service. We are leaving early for the airport today, so we asked to pay the bill last night. A lot of confusion by Reception occurred before we got the final details …( we only had 3 extra items on our bill as well as the room- so, not a complicated calculation ) we then went back to our room to transfer money onto our travel money card to pay for our bill. My husband went down to Reception to pay- (a new person on Reception) paid the bill - Staff member asked if it was Debit /credit card - my husband said several times Debit card. Bill paid he returned to the room. A telephone call from Reception, to say he (Staff Member) had used the wrong machine to pay and could we come back to Reception to pay our bill. On checking our account the money had been taken out of our account plus extra !! The staff member made a mistake which meant our debit card was overdrawn, with extra USD$ being used to pay for this extra 24$ plus a fee!!! We were certainly not going to pay out an extra $2000+ bill! We went to Reception to sort it- tel calls made to head of Reception - no answer. I asked for the details of the Hotel Manager to which the Staff member ever said there wasn’t a Hotel Manager ?!!!! I knew they wouldn’t be available but wanted the name & number . He was very unhelpful- eventually he told me there was a Manager!! I rang his number (it is late by this time, so knew I’d be only leaving a message) only to be told that this person had not set up an answering service… really? A manager of 2 Pan Pacific hotels in Whistler… The staff member gave me the number of the head of Reception- I left a message on her answering machine to contact us - outlining our issues. We are still waiting to hear back….. This hotel is expensive- that we don’t mind if we are having a nice time, but we haven’t slept all night with the worry of this & us needing to leave early. Including taxes the room has cost 660$ a night. This very stressful incident has spoilt a special occasion trip for us - we are leaving for the airport very upset at the way in which we have been treated. Paying your bill should be the easiest thing in the world- it should come as no surprise to the hotel, as everyone has to do it! Staff training is obviously an issue that needs sorting - you speak to a different person every time- we still have had no reply from the Head of Reception, absolutely shocking.

The location of the hotel is quite good, right next to the gondola. If you drive, you have to pay for parking. Whistler's hotel rooms all have their own kitchens for easy cooking. Of course, the surroundings are also delicious, and it is good to find any one. The bed rolled down from a large cupboard, but the Queen size was enough for two adults to sleep.

The location of the hotel is superb, you can walk to the cable car in a few steps. The snow gear can be rented downstairs in the hotel, which is super convenient. Two rooms and a family of four are spacious and comfortable, and there is a small kitchen. I have prepared breakfast and dinner. We bought one without a frying pan, you can fry eggs and steak. The parking lot is very convenient downstairs in the hotel but 38 Canadian dollars a night is not cheap. The hotel front desk has self-service coffee, tea and hot coincidence. Very satisfied with a stay experience, will stay here next time I go to Whistler.

Legends at Creekside is best hotel especially for families close to Whistler Village (7 min drive, 50 min walk, quick bus ride). Rooms: quiet, plush linens, full kitchen (large fridge & freezer), fireplace, washer & dryer with soap, TV in lr & bedroom, multimedia player to play music via bluetooth, cd or usb stick in lr. Hotel: kids play room (not open in covid times), outdoor pool & hot tub open, Dusty’s pub-type & apres ski restaurant around corner, secure ski lockers in lobby (ask for lock on check-in). Skiing: Creekside lift right around corner, handy ski rentals. When skiing down make sure you follow trail signs back to Creekside, or download via Creekside Gondola. Biking: fairly secure bike lockers on P2 (access to anyone with key card but can lock to secure metal bike rack).