The Crystal Lodge

Downstairs is the commercial street of the resort, the busiest section. It only takes 2 minutes to get to Lululemon. It's only 3 minutes to the nearest cable car. So the location is great! Parking costs 34 Canadian dollars a night. I looked outside and it was cheaper than the Marriott Hotel next door and even cheaper than the PayByPhone on the roadside. I heard from a book that you can't park on the roadside in the town because you have to clear the snow. I don't know whether it's true or not, but I didn't want to park my car outdoors because it was snowing, so I accepted it. As a result, I circled the parking lot of the wine list twice and couldn't find a parking space. I called the front desk, and the front desk said that maybe all the check-out people will leave at night, so there will be vacancies. But in fact, there was no such thing. When I went to get something from the car at night, I saw cars circling around looking for a space. I was forced to park in the Small Car space (my car is Sienna). Moreover, the parking lot is close to the elevator room, which is a garbage collection room. When you pass by, you will smell an extremely disgusting odor. The M floor of the hotel elevator is the commercial street, which is very convenient. The passage next to the front desk in the lobby leads to a western restaurant. The food is good and the price is reasonable, but you may have to wait for a table during peak meal times. The most unsatisfactory thing is that I found out that my daughter brought her own charger and forgot to take it after I left the hotel. So I told the hotel about the situation on the hotel website. But maybe no one on their official website cares about it, so no one ever contacted us. So we called directly to inform them, and the hotel left their contact information and said they would go and check. Two days later, they replied that the person who cleaned the room did not hand in the charger. I said, is it still plugged into the wall? They said they would go and check. Until a few days later, our friend checked into the hotel again and asked about this for us, they still said they would go and check. After 40 minutes, they told my friend that they didn't find it. Frankly speaking, compared to the room rate, the charger can be said to be the money for a box of tissues inside. The hotel did not offer any compensation, so I thought they were honest and felt that there would be no compensation if it was not their fault. But in this communication process, we were really very dissatisfied! Their work attitude is completely unworthy of such a high room rate. How to say it? ! Just like Hainan Island, no matter how bad the service is, you can't be blacklisted because of the unique natural resources. Maybe this is the nature of hotels in foreign countries. Let's just be normal.

Very convenient and comfortable in the town

The hotel location is very convenient and the service is very good