The Westin Resort & Spa, Whistler

Waited in line for over 35 minutes to check-in so we were already off to a bad start. There were two lines set up. One for elite members and one regular. Front desk just took whoever was in that line without checking and none of them were members. It was a chaotic check-in. I requested a quiet room preferably away from the elevators and we were put in a room with only 1 room in between. I know requests cannot be guaranteed but there was so much noise in hallway, and we could hear everything word for word from room 801 next to us which ruined our sleeps for the 5 night stay. There was a door directly between our room and the next room (I guess it could be transitioned into bedroom suite). The hotel and elevators were extremely busy and there was also construction in multiple areas of the hotel. Parking was inconvenient as the spots were tiny. The room itself was clean and location is good but overall an uncomfortable stay and negative experience throughout. At checkout, the lines were set up different again and no one knew where to line up.

Great experience!

The hotel was beautiful and in excellent condition, the room was great, and the only downside was that the pool and hot tubs were very busy.