MainStay Suites Northbrook Wheeling
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1 night
1 room, 2 adults, 0 children
All properties in Wheeling
MainStay Suites Northbrook Wheeling
8000 Capitol Dr, Wheeling, Illinois, 60090, United States
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Highlights
Lots to do
Pets welcome
Free parkingAmenities
Public parkingFree
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Taxi booking service
Smoking area
Business center
All amenities
Property Description
Located in Wheeling, MainStay Suites Northbrook Wheeling is in the business district, within a 10-minute drive of Chevy Chase Country Club and Kohl Children's Museum. This hotel is 8.6 mi (13.8 km) from Allstate Arena and 9 mi (14.5 km) from Rivers Casino.
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7.6/10
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
All 92 reviews
Surroundings
Airport: O'Hare International Airport
(21.0 km)
Airport: Midway International Airport
(62.5 km)
Train: Wheeling
(5.0 km)
Train: Cumberland
(7.9 km)
Landmarks: 시카고한인문화회관 Korean Cultural Center of Chicago
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Queen Suite With Sofa Bed-Non-Smoking
1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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5
Suite With 1 Queen Bed And Sofa Bed-Accessible, Non-Smoking (Roll-in Shower)
1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
Suite, 1 Queen Bed with Sofa Bed, Accessible, Non Smoking (Accessible Tub)
1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
6
Standard Queen Room - Non-Smoking
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
Guest Reviews
7.6/10
Good
92 reviews
Verified Reviews- Cleanliness7.6
- Amenities7.6
- Location7.6
- Service7.6
Average for similar properties in Wheeling
AI Summary
Conveniently situated in a peaceful location near dining and leisure options, the property boasts attentive, professional, and friendly staff, fostering a warm and welcoming environment for guests.
Guest User
August 28, 2025
Hotel room was very dirty. Smelt the mold and cigarette smoke. I work from 4 am till 5 pm get back no towels in my room ask the lady at the front desk and she tells me that’s not my job. Then she tells me to use the towel I washed and dried my self with the night before. Women I don’t do that at my house why would I do it after working long hours. Having to wash my own towels while she smokes a cigarette at the front door to the lobby. Last time staying at this nasty hotel
Guest User
June 23, 2025
No toilet paper available on weekends. Lobby bathroom for friends of employee drinking in lobby but not for cudtomers. Use the bath towels ??? Bad odors in venting system like a diaper.
Jurifil
June 5, 2025
To begin with, there was no one at the front desk. When the front desk staff emerged from the restroom, I greeted her, but she simply glared at me with an angry expression. I repeated my hello, but received the same response. She clearly wasn’t pleased to be at work and was not at all welcoming, particularly the woman with red hair at the front desk. Additionally, the room I stayed in was somewhat unclean; the carpet had a bright pink stain, felt grimy, and the refrigerator was excessively noisy at night, disrupting my sleep. As a result, I lost sleep during my stay.
As I returned at the hotel, the same staff was just hanging out with her friends in the lobby. I said hello and she just ignored me and continue laughing loudly with her friends.
Yeng
May 19, 2025
Rude customer service. No service at all
Maria
May 13, 2025
the hotel is clean for the price paid but the staff are not nice at all. During our stay of 2 weeks you are allowed to request toilet paper only from front desk between 7am and 3 pm…any minutes after you will not get…also we left 2 days earlier and the manager Lake was nowhere to be found to talk with her about refund during week days…
ana maria
May 13, 2025
the manager Lake she is not nice, rooms are clean, fire alarm was all day without notice and needed to leave the room for 8 hours had to leave 2 days earlier but the manager was nowhere to be found to get my refund even thru it was during weekdays .
Stoyan
May 4, 2025
Ok for a night but there were several issues
Raqueta
April 28, 2025
This place smelled horrible. The receptionist took a very long servicing me. There was big German Shepard in there, screaming children, the first floor was filthy and very unkempt. I never even went to the room, I immediately asked for a refund
Services & Amenities
Most Popular Amenities
Public parking
Free
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areas
Free
Taxi booking service
Smoking area
Business center
Fax/copying service
Additional charge
Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Transportation
Taxi booking service
Front desk services
24-hour front desk
Luggage storage
Languages spoken
Spanish
Food & drink
Room service
Health & wellness
Gym
Public areas
BBQ
Picnic area
No smoking in public areas
Smoking area
Water purifier
Elevator
Vending machines
Cleaning services
Clothes dryer
Business services
Postal service
Fax/copying service
Additional charge
Business center
Accessibility
Braille signs
Handrails on stairs
Accessible rooms available
Stair-free main entrance
Safety & security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–02:00 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Opened: 2000
- Renovated: 2013
- Number of Rooms: 141
Phone:+1-847-5201684
Located in Wheeling, MainStay Suites Northbrook Wheeling is in the business district, within a 10-minute drive of Chevy Chase Country Club and Kohl Children's Museum. This hotel is 8.6 mi (13.8 km) from Allstate Arena and 9 mi (14.5 km) from Rivers Casino.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a picnic area, barbecue grills, and a vending machine.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 141 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a picnic area, barbecue grills, and a vending machine.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 141 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for MainStay Suites Northbrook Wheeling?
The cancellation policy for MainStay Suites Northbrook Wheeling varies depending on the type of room and booking conditions.What is the cancellation policy for MainStay Suites Northbrook Wheeling?
What are the check-in and check-out times at MainStay Suites Northbrook Wheeling?
Standard check-in time at MainStay Suites Northbrook Wheeling is 15:00-02:00 and check-out time is 11:00.What are the check-in and check-out times at MainStay Suites Northbrook Wheeling?
Can I bring my pet inside the MainStay Suites Northbrook Wheeling?
Pets are allowed on request at MainStay Suites Northbrook Wheeling. Charges may be applicable.Can I bring my pet inside the MainStay Suites Northbrook Wheeling?
How far is the MainStay Suites Northbrook Wheeling from the closest airport?
The closest airport is O'Hare International Airport, and it is about 21 mins from hotel by car (21.0 km).How far is the MainStay Suites Northbrook Wheeling from the closest airport?
About This Property
| Nearest Airport | O'Hare Intl. Airport |
|---|---|
| Distance to Airport | 21.48KM |
| Distance to Train Station | 4.97KM |
| Average Price From | KZT54139 |
| Hotel Star Rating | 2 |