Hampton Inn Pittsburgh/Wexford-Sewickley

This place is what I would consider a mixed bag, some of the people here were awesome and others not so much. I stayed here because it was close to family and I am an honors member, but it sure didn’t feel that way while I stayed here. I got several text messages asking how my day was and when it started out, it was good, and maybe it’s the weekend staff I’m not 100% sure. The trouble started this morning when we went down for breakfast and around 9:30 they started to run out of things in the breakfast area and their response was well that’s all we have for today. Oh well thank you I was under the impression that breakfast was until 10 AM not 9:30-9:40 when apparently they start to run out of stuff and choose not to replace it. And how nice of them at 9:50 to start closing the door to that area letting us know that hey we’re about to be closed in 10 minutes. There was a point where you could barely fit through the door to get what you were looking for and that was at 9:55 which once again I’m under the impression when you say 6 to 10 you mean 10! The next issue we ran into was when we went to have family over in the lobby area or at least where the high table is we were told sorry that closed at 10 o’clock. Which is crazy because we were down there past 10 o’clock the night before and there didn’t seem to be a problem. I will say that there was a lack of courtesy on behalf of, at least half of the staff. There wasn’t the smile that I’ve gotten in the past, there wasn’t a thank youse and have a nice day and we appreciate you being here. It was more of a Hey that area is closed at 10 o’clock, or please leave your towels over there. This is just not what I’ve come to expect as an honors member. Next time I visit this area, I will either stay at a different hotel chain or I will stay in the city where we have stayed at the Hampton there and been treated like honors members.

Good location and surroundings, supercharger across the street!!! Unfortunately the A/C units are not up to task. Every day when I entered the room it was about 73 degrees and I would set the thermostat to 64, the room never got below 68 or 69. I also assume that the A/C knows if someone is in the room so it allowed the room to return to 73 while I was gone. I get trying to minimize energy usage but it takes your crappy little A/C forever to cool the room down from 73 degrees, there must be a better way! PS Hampton... NO ONE LIKES THE MIDWESTERN "OMELET" or the Egg White one, they are simply gross.

Reasonably priced, close to Pittsburgh, a little aged but got the job done.

Loved our time there, will be back

The lady at the front desk was very nice when I arrived and checked in!