ivy22699
July 29, 2023
Stayed for four nights, but the cleaning was not done for two consecutive days. They only changed the blankets, and they hung the used wet towels back twice. Oh my god!!!
I went to the front desk to complain that the cleaning was not done, and they made up a lie that we hung a sign and didn't need to clean. I just asked them to take down the new towels, but the attitude was even worse. They said they were busy and would come back to talk to them later? ?
Although the front desk guy apologized sincerely during the day, what else could change? They kept making mistakes and apologizing, which was just driving away guests.
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