1651 Western Ave, Westmere, New York State, 12203, United States
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We Price Match
Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Gym
Business center
Public parkingFree
Fax/copying service
Wi-Fi in public areasFree
Multi-function room
Conference room
Smoking area
All Amenities
Property Description
Find Tru fun at our spirited Tru by Hilton Albany Crossgates Mall hotel. Our prime location is within walking distance to Crossgates Mall and a short drive to SUNY, Downtown Albany and Albany International Airport. Our efficient rooms are uniquely Tru with large comfortable mattresses, free WiFi and a 55-inch TV with 150 channels.
From healthy to indulgent, our free ‘Build your Own’ Breakfast toppings bar is all about choices - featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market.
Work, play, lounge and eat in the four-zoned lobby. Cozy up with a book in the semi-private alcoves, shoot some pool with fellow travelers, reenergized in a fully equipped fitness center, or take a dip in the indoor pool.
Affordable travel now comes with unexpected things – like certainty.
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8.3/10
Very Good
Cleanliness8.3
Amenities8.3
Location8.3
Service8.3
All 100 Reviews
Surroundings
Airport: Albany International Airport
(13.7 km)
Train: Albany–Rensselaer Station
(16.2 km)
Train: East Greenbush Amtrak Station
(16.2 km)
Landmarks: Funny Bone
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Room, 1 King Bed, Accessible, Bathtub
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
Check Availability
4
Room, 1 King Bed, Accessible, Bathtub (Hearing)
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Vibration alarm pillow
Room Details
Check Availability
4
Room, 2 Queen Beds
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
4
Room, 2 Queen Beds, Accessible (Hearing)
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
4
Room, 2 Queen Beds, Accessible (Roll-In Shower)
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
Check Availability
5
Room, 1 King Bed
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
4
Room, 1 King Bed, Accessible (Hearing)
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Hide Room Types
Guest Reviews
8.3/10
Very Good
100 reviews
Verified Reviews
Cleanliness8.3
Amenities8.3
Location8.3
Service8.3
Average for similar properties in Westmere
Most Mentioned
AI Summary
Guests appreciate the exceptional customer service from the friendly staff. The location provides convenience to shopping, downtown, and dining options. The lobby offers a varied and excellent breakfast selection.
Guest User
September 5, 2022
It was wonderful. The only thing I did not appreciate was being charged more on this app, and being charged 3x at the hotel 😒. Over all great stay.
Services & Amenities
Most Popular Amenities
Gym
Business center
Public parking
Free
Fax/copying service
Wi-Fi in public areas
Free
Multi-function room
Conference room
Smoking area
Billiards room
Bar
24-hour front desk
Gym
Conference room
Billiards room
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Front Desk Services
Express check-in and check-out
24-hour front desk
Languages Spoken
English
Food & Drink
Convenience store/kiosk
Lobby bar
Snack bar
Bar
Health & Wellness
Gym
Billiards room
Mountain biking
Off-site
Public Areas
Elevator
Vending machines
Water purifier
Smoking area
No smoking in public areas
Cleaning Services
Clothes dryer
Business Services
Business center
Fax/copying service
Multi-function room
Conference room
Accessibility
Pool ramp available
Accessible rooms available
Safety & Security
Security personnel
Intruder alarm
CCTV in public areas
Fire extinguisher
Smoke detector
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 (approx. PHP 8,361.82) is charged.
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
Opened: 2018
Number of Rooms: 94
Find Tru fun at our spirited Tru by Hilton Albany Crossgates Mall hotel. Our prime location is within walking distance to Crossgates Mall and a short drive to SUNY, Downtown Albany and Albany International Airport. Our efficient rooms are uniquely Tru with large comfortable mattresses, free WiFi and a 55-inch TV with 150 channels.
From healthy to indulgent, our free ‘Build your Own’ Breakfast toppings bar is all about choices - featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market.
Work, play, lounge and eat in the four-zoned lobby. Cozy up with a book in the semi-private alcoves, shoot some pool with fellow travelers, reenergized in a fully equipped fitness center, or take a dip in the indoor pool.
Affordable travel now comes with unexpected things – like certainty.
Frequently Asked Questions
What is the cancellation policy for Tru by Hilton Albany Crossgates Mall?
The cancellation policy for Tru by Hilton Albany Crossgates Mall varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Tru by Hilton Albany Crossgates Mall?
Standard check-in time at Tru by Hilton Albany Crossgates Mall is 15:00 and check-out time is 12:00.
Can I bring my pet inside the Tru by Hilton Albany Crossgates Mall?
As much as we love pets, unfortunately, we are unable to accommodate them in Tru by Hilton Albany Crossgates Mall.
How far is the Tru by Hilton Albany Crossgates Mall from the closest airport?
The closest airport is Albany International Airport, and it is about 15 mins from hotel by car (13.7 km).