Residence Inn Los Angeles Westlake Village

My only beef is the Awful breakfast. Eggs are rubbery hard, Bagels/bread taste awful. Coffee is terrible & don't be late they put everything away immediately at 9:30. Otherwise the rooms are big, clean and quiet. Service was great, Pool area is really nice. but that dam breakfast!

Temperature in the room was inconsistent. I thought the $10 charge for parking was excessive since there isn't anything around and the parking wasn't gated. Normally, it's free parking at these suburban locations. Breakfast wasn't very extensive and many of the ingredients were cold. Many Residence inns have a nightly reception but this one did not.

My second stay here. First experience was good enough for me to return and this second experience also good. I will return again when in the area. Nice hotel. Excellent location by shopping & restaurants. Very clean room and bathroom. Comfortable bed. Great to have the kitchen. The supplied kitchen amenities (dish soap, dish towels, silverware, dishwasher powder, paper towels, bowls, plates, pots, toaster,coffee maker, etc. are all fine. Air Conditioner is noisy but no so loud to interrupt sleep. The problem is the main vent is over the bed and blows right on you while sleeping, so check for that when you get the room, or ask for a room where that isn't the case. Plenty of outlets for charging including USB plugs by the bed. Big desk area. Small eating table. Nice couch and chair for relaxing. Bed Pillows are awful and collapse into nothing. Took me 3 pillows piled on top of each other to equal a normal pillow. So be sure to ask for extra pillows. Also the dishwasher rack was missing the front wheels and while the dishwasher still worked, the metal where the wheels are missing was rusted leaving rust stains in the dishwasher. That really should be fixed.

We had a brief one-night stay here for a nearby wedding. Everything about the experience was adequate and acceptable with one exception…the vanity lighting. This is one of the worst set-ups I have ever experienced at a hotel. The mirror had its own lighting but I’m guessing the wrong bulbs were being used? It was so dark! We had to haul in lamps from the living room and try to direct them toward the mirror so I could put on makeup for the wedding. It was ridiculous! Management - please handle this tiny issue that would really improve a guest’s overall experience.

Very clean hotel. All staff were very friendly and helpful. Very close to shopping and dining. Large free parking lot. Pool was clean. Free breakfast had nice selection of items and staff very attentive to cleaning the food area and refreshing the food and drink items. Definitely would stay at this hotel again.

We had a wonderful experience here for a three night stay. It’s conveniently located just off the 101, and sits right next to a few places to eat. You are walking distance to a shopping plaza with many other eating and drinking options and a Target. Another block up the road is a Costco and a bank. The hotel has a great free breakfast and the pool and hot tub area is very nice with handicap accessible options. Nice mini “pantry” at the front desk and you can use the outdoor grill if you are making your own dinner. Also, decent fitness center. Finally staff is friendly and efficient and rooms are super clean! We loved it. Oh….and you earn Marriott BonVoy points, so what’s not to Love! VictorB