Explorer Cabins at Yellowstone

Loved the cabin, the setting and the location. Housekeeping staff seemed very nice and did a great job. The front desk staff was the week point, the guy we delt with at check in seemed completely indifferent, not rude but very close. The day before checkout we called the front desk asking to extend our stay another day, it was like we were inconveniencing him. He gave some excuse that we booked through a third party so it was a hassle to add another night, I think he was just lazy. How hard is it to create a new booking for an additional day? We ended up booking at the Holiday in down the street which was very nice and the front desk staff was night and day better, extremely friendly and helpful.

We stayed at Explorer Cabins for 2 nights in July 2025 as a base for our Yellowstone National Park visit. On arrival the reception area was very busy, with only 1 member of staff on duty. Throughout the stay it seemed that this was the norm, the 2 members of staff we met were very helpful and polite. Both going out of their way to assist us, unfortunately the hotel just seems to be understaffed which puts undeserved pressure on the few who work there. Lee was incredible helpful early in the morning helping us to contact a tour company. Our cabin was fantastic, lots of communal space, a large bedroom, gas fireplace and 2 large TV’s. We didn’t use it but there was also a kitchenette. We were provided with s’mores kits to use at the communal fire pits in the evenings which was a nice touch. Another bonus was free laundry facilities for guests. We recommend running the tumble dryers twice though. We would definitely return.