Staybridge Suites Salt Lake-West Valley City

This is honestly the worst Staybridge I have ever seen or stayed at. They need to seriously do some revamping of their housekeeping and maintenance departments. I stayed last week and my bed sheets were covered in hair (two on my pillow, one under the pillows, 4 to 5 in the sheets). I originally cleaned them off and carried on. Hoping that they weren’t from the staff just remaking the bed after the last guest and not replacing the sheets. The room was otherwise ok. Now this week? I’m unhappy. I was put into a handicapped room as they were “fully booked”, despite having my reservation since February. This handicapped room is sad. They clearly pay less attention to it for both housekeeping and maintenance standards, which is terrible for the people in wheelchairs who actually need to use it. The room feels grungy overall. There is a musty smell. The whole room needs an overhaul. Specific areas that are not acceptable: - the door is not hung properly. Leaving a gap straight to the hallway from the room. This is a privacy violation. - there are smudges of poop? blood? beside the toilet paper holder in the bathroom. - the tub is disgusting and was poorly “repaired”. - many poor “patch” jobs on areas around the room like the baseboards in the photo. - the door jam to the bathroom does not fit and hangs out sloppy and weird. Do yourself a favour and stay ANY else.

It was very clean. No complaints at all.

Great all around I would suggest it to other families

We had a great time and the service was good. We really enjoyed the breakfast and pool as well!