Guest User
September 27, 2023
I booked a room here for one night. The website boasts beautiful rooms, exquisite dining and relaxing grounds. I put the address in my GPS and unfortunately we could not find the Inn. We ended up on dangerous dirt roads before finally finding our way back to civilization. When I finally got a signal and was able to contact the Inn by text (because they didn't answer the phone) they informed me they didn't have a restaurant or bar (as advertised). They refused to refund my money- which I understand to a point since I didn't cancel in advance, however, I feel that they should have made some type of good faith gesture with a partial refund as they did not have a restaurant or bar available and there is no place nearby to eat. They should have informed us in advance that the restaurant was closed. I asked them to consider a refund of the taxes since they wouldn't have to pay them on an unoccupied room ($20) and they didn't respond. Very disappointing experience.