Red Roof Plus+ West Springfield
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Red Roof Plus+ West Springfield

1254 Riverdale St, West Springfield, Massachusetts, 01089, United States
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hotel overview picture
Amenities
Public parkingFree
24-hour front desk
Wake-up call
Fax/copying serviceFree
Express check-in and check-out
Spanish
Room service
Accessible rooms available
All amenities
Property Description
Welcome to Red Roof PLUS+ West Springfield! This Red Roof PLUS+ in West Springfield, MA is just off of I-90 and I-91 near the Eastern States Exposition (The Big E), the Naismith Memorial Basketball Hall of Fame and the Dr. Seuss Memorial Museum & Sculpture Garden. We offer our guests free Verified Wi-Fi, a free expanded cable package featuring HBO and free coffee in the lobby. Red Roof PLUS+ West Springfield is a pet-friendly hotel. The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details.
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6.6/10
Cleanliness6.6
Amenities6.6
Location6.7
Service6.7
All 95 reviews
Surroundings
Airport: Bradley International Airport
(40.1 km)
Airport: Hartford–Brainard Airport
(52.8 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard King Room-Non-Smoking
5

Standard King Room-Non-Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Bathtub with grab bars
Room Details
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Premium 2 Full Beds Smoke Free (Get More: Upgraded Bedding And Snack Box)
8

Premium 2 Full Beds Smoke Free (Get More: Upgraded Bedding And Snack Box)

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Superior King Room With Roll-in Shower-Accessible/Non-Smoking
6

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Superior King Room-Non-Smoking
6

Superior King Room-Non-Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Ada Accessible Superior King Smoke Free
6

Ada Accessible Superior King Smoke Free

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Premium King Room-Non-Smoking-Accessible (Get More: Upgraded Bedding And Snack Box)
7

Premium King Room-Non-Smoking-Accessible (Get More: Upgraded Bedding And Snack Box)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe Room With Two Double Beds Non-Smoking
6

Deluxe Room With Two Double Beds Non-Smoking

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Premium King Smoke Free (Get More: Upgraded Bedding And Snack Box)
9

Premium King Smoke Free (Get More: Upgraded Bedding And Snack Box)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

6.6/10
95 reviews
Verified Reviews
  • Cleanliness6.6
  • Amenities6.6
  • Location6.7
  • Service6.7
Average for similar properties in West Springfield
Most Mentioned
r‍a‍z‍f‍l‍a
May 27, 2024
good location but was not worth the price
R‍o‍n‍a‍l‍d‍ ‍J
September 4, 2025
Wonderful people and site Internet should be fixed as it is momentary and needs to always reload on any site other than my favorites
L‍a‍u‍r‍a
June 12, 2025
Okay if it is your only option. I stayed here when I went to a show at the Eastern States Expo. Normally I stay at the Residence Inn by Marriott, but it was booked so could only get one nite there.. Red Roof was just across the parking lot, so I booked 2nd nite there. Was told I could not check in early, it was pouring rain, and was also told I would only be able to wait in lobby 30 min. The rooms smelled like cheap perfume over musty odor. Would only go back if I had no option.
A‍l‍i‍z‍z‍a
June 9, 2025
It should be more lit in the parking lot it was not safe. We did not receive the snacks that we paid for. Neighbors were loud at midnight blaring music. Room was dirty walked in the door to a spider web and hair all over the floor. Dead bugs on the bathroom floor and stains on the linen.
S‍h‍e‍i‍l‍a
June 7, 2025
Pillows were flat, bed was lumy,r air conditioner was very loud, , not efficient , roomm carpet smelled of beer and piss. Paid a $50.00 fee, have to wait for it to be refunded? Never again, ashamed of you *******!
J‍o‍e
June 8, 2025
Bit confusing first time entering the parking lot but other than that everything was fine
T‍a‍r‍a
June 3, 2025
All of the front desk reps were wonderful however we dealt with Deb and Jeffrey most and they were amazing. They were very professional but they were also pleasant and patient. Jeffrey always had a smile on his face and went above and beyond his front desk duties. Deb was very quick to assist with finding us better rates and resulted in us saving money. Because of the 2 of them we stayed at Red Roof instead of looking for a different property as we are in the process of finding a new residence and Red Roof is our home until then. Housekeeping and maintenance staff was also very professional and helpful. they have a great team.
J‍i‍l‍l‍i‍a‍n
May 29, 2025
Decent stay It was a decent stay. We needed something fast during a weekend that was extremely hard to find a vacancy and they had one room left. The room was clean but the bathroom needs renovation. Desperately needs a new tub. It worked for what we needed for one night. There were only 2 bath towels in the room. I guess that is standard. We had 4 people in our party for the one room. I asked the gentleman at the front desk for 2 more towels and he was giving some push back about giving me extra. That was a turn off. I don't know, I am paying for my stay. Can I please have some extra towels??
H‍e‍i‍d‍i
May 26, 2025
Okay stay, but no elevator if that's a necessity. Had to use a wetted down hand towel to clean the pergo flooring. It felt tacky, and sticky as if it hadn't been cleaned in weeks.

Services & Amenities

More Amenities
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–01:00 the next day
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. AU$76.34) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$15.00 (approx. AU$22.90) per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 1988
  • Renovated: 2014
  • Number of Rooms: 111
Phone:+1-413-7311010
Email:i0193@redroof.com
Welcome to Red Roof PLUS+ West Springfield! This Red Roof PLUS+ in West Springfield, MA is just off of I-90 and I-91 near the Eastern States Exposition (The Big E), the Naismith Memorial Basketball Hall of Fame and the Dr. Seuss Memorial Museum & Sculpture Garden. We offer our guests free Verified Wi-Fi, a free expanded cable package featuring HBO and free coffee in the lobby. Red Roof PLUS+ West Springfield is a pet-friendly hotel. The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details.

Frequently Asked Questions

What is the cancellation policy for Red Roof Plus+ West Springfield?

The cancellation policy for Red Roof Plus+ West Springfield varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Red Roof Plus+ West Springfield?

Standard check-in time at Red Roof Plus+ West Springfield is 15:00-01:00 and check-out time is 11:00.

Does Red Roof Plus+ West Springfield provide breakfast?

No, Red Roof Plus+ West Springfield doesn't provide breakfast.

Can I bring my pet inside the Red Roof Plus+ West Springfield?

Pets are allowed on request at Red Roof Plus+ West Springfield. Charges may be applicable.

How far is the Red Roof Plus+ West Springfield from the closest airport?

The closest airport is Bradley International Airport, and it is about 30 mins from hotel by car (40.1 km).

About This Property

Nearest AirportBradley International Airport
Distance to Airport40.07KM
Nearest Train StationSpringfield Station
Distance to Train Station6.98KM
Average Price FromAUD184
Hotel Star Rating2