21 Baldwin Street, West Springfield, Massachusetts, 01089, United States
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The Regency Inn & Suites provides a great place for travelers to relax after a busy day. The Regency Inn & Suites is an ideal choice for travelers who want to take in the sights and sounds of West Springfield. Show More
We Price Match
Amenities
Wi-Fi in public areas
24-hour front desk
English
Vending machines
No smoking in public areas
Water purifier
Mountain biking
Stair-free main entrance
All Amenities
Property Description
The Regency Inn & Suites provides a great place for travelers to relax after a busy day. The Regency Inn & Suites is an ideal choice for travelers who want to take in the sights and sounds of West Springfield.
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3.5/5
Cleanliness3.5
Amenities3.5
Location3.5
Service3.5
All 15 Reviews
Surroundings
Airport: Bradley International Airport
(22.1 km)
Airport: Hartford–Brainard Airport
(48.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Room Details
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4
Double Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Room Details
Check Availability
Guest Reviews
3.5/5
15 reviews
Verified Reviews
Cleanliness3.5
Amenities3.5
Location3.5
Service3.5
Average for similar properties in West Springfield
Most Mentioned
Steven
March 6, 2025
The staff was nice
Jessie
February 17, 2025
Great experience
Great stay . Beds are amazing and very clean hotel
Valerie
February 18, 2025
When we booked our stay it didn’t mention they were doing construction. Hallways were covered in plastic and painters tape and smelled of paint fumes. All smoke detectors were covered in painters tape. There was other peoples trash in the room under the heater and edges of the bed. our heater in the bathroom didn’t work so bathroom was freezing. We had no refrigerator. The weather was bad when we were there the parking lot was all ice and parking spots weren’t plowed.
Christopher
January 28, 2025
I stayed here while attending a convention nearby. The staff was fantastic. I wasn’t in the hotel for many hours, but the room was more than adequate. The rooms and lobby offered all the amenities I needed. I would definitely stay there again.
Stephen
January 27, 2025
No breakfast or coffee, and little hot water
While the hotel was quiet, clean, and comfortable, there was little pressure in the sink, and it took forever to get hot water. I was also disappointed that for $777 for 2 nights, there was no breakfast service, and no coffee in the room.
Helen
January 19, 2025
As a woman traveling alone this was not the place to stay.
There was no one at the front desk at 7 PM when I arrived, the website said front desk was open until 10. The door to the lobby had no security lock and the door from the lobby to the rooms had no security lock. The TV did not work, I had to switch plugs around to get the lights on over the bed, and the standing lamp had to be unplugged to shut it off. There was an empty nip bottle beside the night table and lastly the air conditioner was on full blast, it was 18 degrees outside.
I did not stay. I left and checked into another hotel down the street.
James
January 14, 2025
Tv didnt work, shower head had a leak. Found liquor bottles from previous person to stay there. Bed was hard as a rock.
Sue
January 2, 2025
Nice property. It is a work in progress. I would stay there in the future
Heather
January 2, 2025
The front desk people were great very friendly the hotel is under renovation rn but very very clean quiet comfortable i will absolutely book again and am looking forward to see how the place comes out!
Services & Amenities
Most Popular Amenities
Wi-Fi in public areas
24-hour front desk
More Amenities
Internet
Wi-Fi in public areas
Front Desk Services
24-hour front desk
Languages Spoken
English
Public Areas
Vending machines
No smoking in public areas
Water purifier
Health & Wellness
Mountain biking
Off-site
Accessibility
Stair-free main entrance
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
Number of Rooms: 45
The Regency Inn & Suites provides a great place for travelers to relax after a busy day. The Regency Inn & Suites is an ideal choice for travelers who want to take in the sights and sounds of West Springfield.
The hotel is conveniently located just 4km from Springfield Station and 22km from Bradley International Airport. The nearby area boasts an abundance of attractions including West Springfield Public Library, Eastern States Exposition and Powerhouse Gym.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
Frequently Asked Questions
What is the cancellation policy for Regency Inn & Suites?
The cancellation policy for Regency Inn & Suites varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Regency Inn & Suites?
Standard check-in time at Regency Inn & Suites is 15:00-21:00 and check-out time is 11:00.
Can I bring my pet inside the Regency Inn & Suites?
As much as we love pets, unfortunately, we are unable to accommodate them in Regency Inn & Suites.
How far is the Regency Inn & Suites from the closest airport?
The closest airport is Bradley International Airport, and it is about 27 mins from hotel by car (22.1 km).