Baldwin Inn and Suites
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1 night
1 room, 2 adults, 0 children
All properties in West Springfield
Baldwin Inn and Suites
21 Baldwin Street, West Springfield, Massachusetts, 01089, United States
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Amenities
24-hour front desk
Wi-Fi in public areas
Golf course
Express check-in and check-out
English
No smoking in public areas
Water purifier
Vending machines
All amenities
Property Description
Located in West Springfield, Baldwin Inn & Suites, SureStay Collection by Best Western is in the business district, within a 5-minute walk of Storrowton Village Museum and Eastern States Exposition. This hotel is 1.8 mi (2.9 km) from MassMutual Center and 1.9 mi (3 km) from MGM Springfield.
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7.2/10
Cleanliness7.2
Amenities7.2
Location7.2
Service7.2
All 46 reviews
Surroundings
Airport: Bradley International Airport
(22.1 km)
Airport: Hartford–Brainard Airport
(48.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
5
Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
8
Standard King Room-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
4
Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
7
Standard Room, 2 Double Beds, Non Smoking
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
5
Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room;with Sofabed)
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
Suite, 1 Bedroom, Non Smoking, Kitchen (with Sofabed)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
2
Standard Room, 1 King Bed, Accessible, Bathtub
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
Hide Room Types
Guest Reviews
7.2/10
46 reviews
Verified Reviews- Cleanliness7.2
- Amenities7.2
- Location7.2
- Service7.2
Average for similar properties in West Springfield
AI Summary
Guests appreciate the friendly and professional staff, clean and nice room with comfortable beds and amenities. However, some found the room new.
David
June 9, 2025
The guests above us were so noisy banging walking very heavy just plain annoying almost till 1:00 am
Robert
June 9, 2025
The room itself was nice enough, but the property needs some work. And not in the greatest area. But the person checking me in was super friendly and very personable.
briana
June 3, 2025
nice
Jennifer
May 29, 2025
They should only open when all renovations are done
Verified traveler
May 19, 2025
Work in progress
The reception area and hallways are not nice but the room was big and clean and so was the bathroom.
James
May 18, 2025
I am shocked to find ******* representing this property. I have been using your website for at least 15 years and have never seen such a bad property. The place is run down and has no amenities. The room is marginal at best. I stopped by this morning to make sure the room would be made up. When we arrived this evening we found the bed was made but the bathroom was untouched. We’re paying top dollar for this room and to have to stay in this piece of trash for $300 plus per night is ridicules. I will be reevaluating my bookings in the future.
Christine
May 17, 2025
We didn’t even go in. It looked like a crackhouse
Elizabeth
May 10, 2025
We had a good time at this hotel. We were running a little late and thankfully I had called ahead to let the front desk know, when we were visiting check in was unavailable after 9pm so keep that in mind and let staff know if you'll be arriving later.
The hotel was undergoing renovations when we stayed so the hotel was a little messy but nothing egregious.
Friendly and helpful staff.
Services & Amenities
Most popular business facilities
24-hour front desk
Wi-Fi in public areas
Golf course
Off-site
More Amenities
Internet
Wi-Fi in public areas
Front desk services
24-hour front desk
Express check-in and check-out
Languages spoken
English
Public areas
No smoking in public areas
Water purifier
Vending machines
Health & wellness
Golf course
Off-site
Mountain biking
Off-site
Accessibility
Stair-free main entrance
Safety & security
Smoke detector
CCTV in public areas
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 00:00–11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1977
- Number of Rooms: 46
Phone:+1-413-5682824
Located in West Springfield, Baldwin Inn & Suites, SureStay Collection by Best Western is in the business district, within a 5-minute walk of Storrowton Village Museum and Eastern States Exposition. This hotel is 1.8 mi (2.9 km) from MassMutual Center and 1.9 mi (3 km) from MGM Springfield.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 46 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 46 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Baldwin Inn and Suites?
The cancellation policy for Baldwin Inn and Suites varies depending on the type of room and booking conditions.What is the cancellation policy for Baldwin Inn and Suites?
What are the check-in and check-out times at Baldwin Inn and Suites?
Standard check-in time at Baldwin Inn and Suites is 15:00-24:00 and check-out time is 11:00.What are the check-in and check-out times at Baldwin Inn and Suites?
Can I bring my pet inside the Baldwin Inn and Suites?
As much as we love pets, unfortunately, we are unable to accommodate them in Baldwin Inn and Suites.Can I bring my pet inside the Baldwin Inn and Suites?
How far is the Baldwin Inn and Suites from the closest airport?
The closest airport is Bradley International Airport, and it is about 27 mins from hotel by car (22.1 km).How far is the Baldwin Inn and Suites from the closest airport?
About This Property
| Nearest Airport | Bradley International Airport |
|---|---|
| Distance to Airport | 22.15KM |
| Nearest Train Station | Springfield Station |
| Distance to Train Station | 3.72KM |
| Average Price From | ZAR2972 |
| Hotel Star Rating | 2 |