Quality Inn
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in West Springfield

Quality Inn

1150 Riverdale St, West Springfield, Massachusetts, 01089, United States
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In the heart of West Springfield, Quality Inn West Springfield is within a 5-minute drive of Olympia Ice Center and Big E. This golf hotel is 2.1 mi (3.5 km) from Holyoke Mall and 4 mi (6.4 km) from Eastern States Exposition.Show More
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hotel overview picture
3.5/5·
Not bad, it’s cost-effective to stay temporarily
Amenities
Public ParkingFreeGym24-hour front deskWi-Fi in public areasSmoking areaConference roomMulti-function roomBusiness centerFax/copying service
All Amenities
Surroundings
Airport: Bradley International Airport
(39.0 km)
Airport: Hartford–Brainard Airport
(51.8 km)
Train: Springfield Station
(6.3 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

2 Queen Beds Room
7

2 Queen Beds Room

2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Terrace
Room Details
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Room With Two Double Beds

Room With Two Double Beds

2 Double bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Microwave
Room Details
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Queen Room
5

Queen Room

1 Queen bed
Has window
Non-smoking
Minibar
Blackout curtains
Room Details
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Accessible Room With Two Queen Bed
5

Accessible Room With Two Queen Bed

2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Toothbrushes
Room Details
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Standard King Room-Non-Smoking
8

Standard King Room-Non-Smoking

1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Toothbrushes
Room Details
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Guest Reviews(28)

3.5/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.5
  • Location3.5
  • Service3.5
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 12, 2024
Not bad, it’s cost-effective to stay temporarily
Original TextTranslation provided by Google
H‍u‍b‍e‍r‍t‍ ‍w‍o‍o
November 15, 2022
This was very clean hotel, bright view and nice bed. We were really enjoying it in rooms. Employee are so warm and kind to us, we will reserve this hotel again when we visit MA. Thank you very much.
J‍o‍a‍c‍h
May 20, 2022
Hotel was Decent. Beds were comfortable, Room was okay. Staff was excellent very respectful and polite . Hotel in general is very out dated, room for Improvement but overall it was decent stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 15, 2024
Horrible le gars du déjeuner nous a mis dehors à 8;45 quand il avait encore au moins 20 personnes entrain de manger et la grosse music toute la nuit en dessous de notre chambre nous avons pas dormis de la nuit vraiment décevant comme hôtel alors plus jamais cet hôtel
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 26, 2024
Was a little nervous with the mixed reviews. But I would say that it was not a bad place to stay. We only stayed one night to go to the Big E. The front desk was very nice and gave us good directions to avoid the traffic. The beds were not very comfortable but its not a 5 star hotel and fancy. I would probably only stay here a weekend. The breakfast was really good.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 9, 2024
Very friendly staff at the front desk and at hot breakfast. Desk manager even made a fresh carafe of coffee for me when I went down in the evening and the existing one was empty. This was a pleasant experience after another unpleasant experience at a quality inn in Beckley, West Virginia on the last day of January, 2024 when the hotel staff were told to throw out and discontinue breakfast offerings as of Feb 1, 2024. We and others could not believe such action by management. Made a note never to stay there again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2024
The room was nice, good AC, very comfortable bed and a big screen tv. Small clean bathroom. No chairs for the balcony though it was too hot outside to use anyhow. Impressive breakfast buffet that's very well maintained from 7-10 in a clean cafeteria. Overall its an old building (that needs better langscaping) with a plain lobby and small hot elevators. It does have a small pool and tiny gym though i didnt use it, and the snack/soda/ice machines were well stocked. The staff and manager are very nice but the front desk host wasnt welcoming and seems she doesnt want to be there (both weekends we stayed) and it one point there was no one there to ask for a door tag. It's fine for the price but it youre seeking Quality this isnt it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 14, 2024
The hotel was ok. Keep in mind—it is an old building. Old room (quite spacious though) with newer shower, sink, toilet, carpet, TV. Nice dimmable lighting above beds. Older furniture. The hotel has a pool that was fun to use (the pool is on an older side but is well maintained). We had a good time in the pool! If you have time, check it out. Open 10 to 10. Free breakfast varied day by day. Day 1 we had to ask multiple times (and ultimately had to go to the manager) to replenish hot items—eggs and potatoes. We got to the breakfast room at 8:35A with breakfast advertised to be served until 9:00A, so it was not right for them to refuse to replenish food. Day 2 the hot items were available. Breakfast room was old. The room has a balcony but the glass door did not work. And the entire glass window/wall was quite old. The building hosts the hotel and another organization. We by chance went into that organization’s territory and were told it was private property and we needed to leave, which is no problem at all. Just make sure to not go where it is not Quality Inn’s part. Has laundry facilities for hotel guests. Has Japanese restaurant. We didn’t get a chance to eat there so cannot help you re food. Has room service delivery. We didn’t use it.
G‍l‍o‍b‍e‍T‍r‍o‍t‍t‍i‍n‍g‍7‍9‍2‍4‍7‍5
May 13, 2024
I would not return to this place, nor would I recommend it to my worst enemy. I stayed with my family for 3 nights at this "place" (because it is far from being a hotel) as we were going to attend my father's funeral. When we arrived at the place, the impression we had was not what we expected according to the photos we saw of the place, online. From the outside its appearance was not inviting to stay there. I went in before check-in time to see what the place looked like inside, and at the lobby counter, a person, who said her name was “****”, was very unfriendly in answering the questions we asked her. Since I did not like the place, I considered the possibility of canceling the reservation and going to another place. I did this over the phone since I did not want to continue asking questions to a person as ungracious as “Kathy”. When I called to ask, I was told that if I canceled, I would lose all the money that had already been charged to my credit card for the stay. Later, when we did checked in in the afternoon, we were attended by “****”, with the same unpleasant attitud, she gave us the keys (cards) to the room without any other explanation, except, that the first floor was entirely “rented” and that the guest rooms were from the second floor up. It should be noted that during our stay there we saw some strange-looking people in that area on the first floor, including a person wearing an ankle monitor. The look of the room was not much different from the look of the rest of the place. An old table with two old dirty chairs, the refrigerator was old and literally had a big block of ice in it, a small microwave oven that must have been at least 20 years old and a coffee maker that did not look very clean and that we were not encouraged to use. The only thing that looked modern was the TV, that is, if we removed the film of dust that covered it. There was an air conditioning/heater unit, which we did not have to use as the temperature outside was pleasant and there was no need, but from the looks of it, it did not give the impression of being functional. The room has a balcony, but the door to the balcony does not open and the windows were filthy; luckily there were curtains and we kept them closed to avoid seeing the dirt. As for the cleanliness of the beds and bathroom, although the sheets looked wrinkled from washing, they gave the impression of being clean and without visible stains, and likewise the towels. The bathroom looked clean. Although it is supposed to be a place where you cannot, or should not, smoke, the smell of ******** in the corridors was overpowering. It is worth mentioning that the breakfast they offer looked very good, the coffee was good, the breakfast place was clean, and unlike the rest of the staff at this place, the young lady who works in that area supplying the food, was the only person who gave us a smile and a “good morning”, it's a pity we don't know her name. Anyway, we only stayed three nights
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 100
In the heart of West Springfield, Quality Inn West Springfield is within a 5-minute drive of Olympia Ice Center and Big E. This golf hotel is 2.1 mi (3.5 km) from Holyoke Mall and 4 mi (6.4 km) from Eastern States Exposition.

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Enjoy a satisfying meal at Tokyo Asian Cuisine Resta serving guests of Quality Inn West Springfield. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Springfield? This hotel has 600 square feet (56 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 114 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

Services & Amenities

Gym
Conference room
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About This Property

Nearest AirportBradley International Airport
Distance to Airport39.05KM
Nearest Train StationWindsor Locks Station
Distance to Train Station29.63KM
Average Price FromPHP6904
Hotel Star Rating2