Retreat Crassula Ovata
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1 night
1 room, 2 adults, 0 children
All properties in West Sikkim

Retreat Crassula Ovata

upper pelling, helipad, West Sikkim, Sikkim, 737113, India
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Property Description
Majestically stands at Pelling on the highest top near the helipad, presumably parallel to the world highest peak Mt. Kanchenjunga, proudly represents the true beauty of pelling. Location, itself the only prime viewpoint of Pelling, surrounded by lushly greeneries that as well holds spiritual vibration closely blessed by two ancient Buddhist monasteries, Pemayangtse and Sagachoeling and Rio Potala, the blissful garden of lord Chenrezig (Arya Avalokiteswara) CRASSULA OVATA originally, is a plant with thick branches covered with thick and shiny leaves in rich jade green, popularly seen in the garden such as lucky plant. The retreat holds the same name as RETREAT CRASSULA OVATA, to wisely ensure the guests stay to be filled with luck and fortune. RETREAT CRASSULA OVATA offers 20 premium super view rooms, all well equipped in a high-class ambience and standardised service in Himalayan hospitality. The warmth part of it is its spacious cosy RESTAURANT and BAR that caters multi-style dishes and drinks. Added with facilities like CCTV, Laundry service, Free WIFI, Parking Yard, Doctors on call, Travel and information desk RETREAT CRASSULA OVATA ensures itself as a best offer/best choice for the travellers who are out in nature. RETREAT CRASSULA OVATA is a government approved and registered property that enjoys its registered place in all the offline and online booking agencies and companies as well as it entertains booking directly from the guests.
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8.0/10
Very Good
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 75 reviews
Surroundings
Train: Darjeeling
(68.7 km)
Train: Darjeeling Steam Loco Shed Track: Narrow Gauge
(68.8 km)
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Overview

Rooms

Guest Reviews

Policies

Non View Deluxe Room
2

Non View Deluxe Room

1 King bed
Room Details
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Super Deluxe Room
2

Super Deluxe Room

1 Double bed
Has window
Room Details
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Premium Room
2

Premium Room

1 Double bed
Has window
Room Details
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Deluxe Room
2

Deluxe Room

1 Double bed
Has window
Room Details
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Guest Reviews

8.0/10
Very Good
75 reviews
Verified Reviews
  • Cleanliness8.0
  • Amenities8.0
  • Location8.0
  • Service8.0
Average for similar properties in West Sikkim
Most Mentioned
AI Summary
The hotel's spacious, clean rooms offer great views and convenient location. Guests enjoy complimentary delicious breakfast and excellent service from the staff. However, there are no disadvantages mentioned in the reviews.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 20, 2025
My stay at Retreat Crassula Ovata was extremely disappointing. The rooms and bathrooms were dirty and unhygienic, with visible stains and a foul smell. The lack of cleanliness was unacceptable. The food was another major issue—poor quality, tasteless, and worst of all, it caused food poisoning. I fell sick after eating here, which ruined my trip. The reception was unwelcoming, with staff giving a cold and indifferent attitude. There was no effort to address concerns or make guests feel comfortable. Overall, this place fails in basic hospitality standards. Avoid if you value cleanliness, good food, or decent service. A complete waste of money.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 3, 2025
The location of the hotel is excellent. It is on the extreme top in upper Pelling adjacent to the Cable car ropeway. We got a magnificent view of Kanchenjunga from our room. The rooms are quite big. Only the wash room needs exhaust fan. Also locker facility is to be provided in the room . The breakfast menu was varied and excellent and food served was delicious and tasty. The hospitality of the staff was grand. Overall our stay was very pleasant and comfortable.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 3, 2025
Excellent location and rooms. Had opted for super deluxe room and it was amazing. Huge room with big bathroom. And the highlight is the view from the room. You can see Kanchenjunga from your bed. The service is also good and clean and well maintained. The only draw back is the food. A lot can be improved there.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 29, 2025
Nice stay with Kanchunjunga view.Uttam bhaiya was very polite and served us very tasty food as per our choice.Recommended to all,prefer rooms with view.
A‍r‍j‍u‍n‍ ‍B
March 21, 2025
Where do I even begin? My experience at this hotel was nothing short of a nightmare. We booked a ‘premium’ room with high expectations, made a direct booking, and paid in advance—only to have it all completely wasted. We arrived early with the intention of dropping off our luggage and exploring the city. We requested to inspect the room beforehand but were outright denied because it was allegedly occupied. At the hotel’s kitchen, I attempted to place a lunch order but was told to wait until 1 PM, so we left for our tour. When we returned around 12:30-1 PM, we were finally allowed to see our room, and it was appalling. The room was far from ready, disorganized, and in poor condition. For the price of 6K per night, we were beyond disappointed. We immediately rejected the room and tried to reach the manager for a resolution, but despite assurances, he never showed up. To top off the disgraceful service, at 5 PM, I received a call from one of the hotel employees, accusing us of not having our lunch. He scolded us with “ye aap acha nahi kiye,” as if the fault was ours for not having a meal we never even ordered. The irony was overwhelming. This hotel completely failed in every aspect of hospitality, and I will never return. Truly, thank you for such a disastrous experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 3, 2025
Wonderful experience at this hotel. Good location, Excellent food and good staff behavior. Will definitely recommend this place at pelling
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 6, 2025
Company policy said after a stipulated time i cannot cancel. But unforeseen circumstances did not allow us to travel but the property refused to consider at all. A bit of empathy would have helped going beyond rules and regulations. Sad
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 7, 2025
One of the best hotels in Pelling! Great value for money with well-behaved staff and delicious food. The location is perfect—right opposite the ropeway and just a 2-minute walk from the paragliding spot. Plus, the Kanchenjunga view from this hotel is unbeatable!

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Property Description

Phone:+91-7063875427
Majestically stands at Pelling on the highest top near the helipad, presumably parallel to the world highest peak Mt. Kanchenjunga, proudly represents the true beauty of pelling. Location, itself the only prime viewpoint of Pelling, surrounded by lushly greeneries that as well holds spiritual vibration closely blessed by two ancient Buddhist monasteries, Pemayangtse and Sagachoeling and Rio Potala, the blissful garden of lord Chenrezig (Arya Avalokiteswara) CRASSULA OVATA originally, is a plant with thick branches covered with thick and shiny leaves in rich jade green, popularly seen in the garden such as lucky plant. The retreat holds the same name as RETREAT CRASSULA OVATA, to wisely ensure the guests stay to be filled with luck and fortune. RETREAT CRASSULA OVATA offers 20 premium super view rooms, all well equipped in a high-class ambience and standardised service in Himalayan hospitality. The warmth part of it is its spacious cosy RESTAURANT and BAR that caters multi-style dishes and drinks. Added with facilities like CCTV, Laundry service, Free WIFI, Parking Yard, Doctors on call, Travel and information desk RETREAT CRASSULA OVATA ensures itself as a best offer/best choice for the travellers who are out in nature. RETREAT CRASSULA OVATA is a government approved and registered property that enjoys its registered place in all the offline and online booking agencies and companies as well as it entertains booking directly from the guests.

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About This Property

Distance to Train Station68.69KM
Average Price FromAUD114
Hotel Star Rating2