Anonymous User
October 25, 2024
I checked into your hotel on the 12th of this month. When I came back to rest on the evening of the 13th, I forgot my phone in the GRAB car, and the car had already left the hotel. The hotel staff on duty that day immediately organized their forces to help me start looking for it in various ways. These young people are enthusiastic, kind, and have the most critical quality of hotel industry practitioners--service spirit! Their work ability is also excellent. Although it is like looking for a needle in a haystack, on the 14th they helped me find the driver and notified me at the next hotel to help me get my phone back. This also shows that your hotel's internal management is attentive and effective! On the 13th and 14th, the staff on duty were FERI, RIZKY, etc. In fact, all the staff near the lobby helped. I hope they all work smoothly, healthy and happy. In short, thank you very much. I wish the hotel business is prosperous!
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